"We are fans of the Hilton brand, but this particular product was terrible. It is a motel, with exterior halls and all, with a Hilton label. The room is loud and dirty. The walls were so thin that we could hear our neighbors' conversation (at normal conversation volume) as if they were in the room with us. You could hear the traffic and sirens outside. The shower fluctuated in temperature so violently that I narrowly escaped being scalded, especially after spending the first part of my shower freezing. There was black mold on the ceiling. The window of the room looks out onto the exterior hallway, so people walking by can see into your room. It is awkward. There is something wrong with all the outlets and USB ports, where neither of our phones was able to fully charge; I have an iPhone, and my husband has an Android. We tried multiple chargers, from wireless to the USB chargers in the room, using our own charging blocks, and we could not get our phones to fully charge from ANY of the outlets. The room is overpriced. This is definitely a motel, and Hilton should be ashamed of this product. "