"Very friendly staff, convenient location on royal mile"

"Great location and staff very friendly."

"The Balmoral is a beautiful hotel! Its location is perfect since it’s close to all major attractions. The staff are accommodating and helpful. I’ve stayed in two different rooms and both were lovely and had great views. The restaurant is very good and the high tea in the Palm Court is superb!"

"Well appointed rooms, complete with washer/dryer!"

"Fantastic stay at 28 North Bridge. It was right in the heart of the city, close to everything, but still offered good privacy. Highly recommend!"

"Simply amazing stay, situated perfectly between the Grassmarket and the Royal Mile. Parking is less than ideal but didn’t impact the overall quality of the stay. Highly recommended."

"Amazing hotel, friendly and helpful staff great location"

"This a perfect hotel if you want to be in the new town and are a close walk to everything. The hotel does require you to be able to use technology to check in but each room has everything you will need. The lounge was filled with a coffee bar and fresh pastries and place to rest. The room just felt cozy but professional."

"The staff was friendly, the hotel was beautiful, the room was stunning, restaurant was AMAZING. This was a wonderful experience, all around."

"Overall the property was good but some things to note. 1. Hot water wasn’t working when we arrived. They had someone over within 2 hours to check it, and did end up fixing it within about 4 hours, it was frustrating after a long travel day. 2. The mattress was not very good and the bedding looked run down. 3. There is a little patio type thing that could be accessed by the bedroom, however the furniture out there looked dirty and it didn’t appear it was cleaned at all ever. Should just remove...

"The property was in a great location and the concierge staff was particularly helpful. The room was quite warm and we weren’t told about the air conditioning in the room. Besides that, everything was good. The hallways were dark."

"Central location, surrounded by fantastic bars and restaurants. The hotel it's self has restaurants and bar with excellent choice and quality products. Our room was very clean with great facilities."

"The location was super convenient and close to the tram stop. The front desk was very friendly and very accommodating to our needs. The option to have a mini kitchen was great for our stay. I will also highlight the air conditioning was great to have during the summer months where most places may not have that available. Overall, a great stay and would recommend it to friends!"

"This was probably as good of an experience as one can expect in a hostel. The property was well maintained, including clean showers, and comfortable beds. There weee lots of amenities, including a coworking space and library. And we received 15% off at the bar and restaurant downstairs. The staff were welcoming and helpful. When I messed up my locker, the front desk attendant, Clancy, was happy to come up to the third floor to unlock it for me, for which I was grateful. It is also in a central...

"Location! Kitchen facilities were great."

"Really well located and unique, historic hotel."

"Exceptionally well located, very easy communication with the team. We truly enjoyed this place and highly recommend."

"Room even nicer than expected and very comfortable, amenities appreciated, and everything you need. Washer/dryer guide is under the sink. I would recommend this to anyone. There is air conditioning in the bedroom and ample space."