"I had booked a king room but was given a double queen. The door to the room was out of alignment so you had to shoulder it open and closed. The shower handle to regulate temperature was loose so you had to hold onto the handle with one hand and wash with the other. That was quite a scene. The front desk sent the maintenance man to the room but he was unable to solve either issue. He said he would document my situations"
Holiday Inn Express Rochester - University Area by IHG
4/10 Poor
"The night manager was wonderful and very responsive. She personally came to remedy the problem. Here is what happened...We checked in late to our room and unfortunately, housekeeping didn't clean our room. When my son was getting ready to go to sleep, he noticed the sheets were soiled. We also noticed that used towels were still hanging from the hooks."
"We’re up in Rochester quite a bit visiting our son, who is in school there. This is a super easy, doesn't break the bank hotel. It’s clean, safe, and comfortable and the staff takes pride in every facet of the hotel. It’s super close to everything! We’ve stayed here several times now and the experience is consistent. "
"I was overcharged. I paid through the hotels app and then the facility charged my card again. When I contacted the facility I kept getting past over to the next shift with no resolution. Also I texted the facility and no response back. First room we were put in there was no electricity in the room. Second room I was moved to there was feces in the toilet. There were also mice in the lobby. I would not recommend staying here."
Yes, there are holiday rentals close to the most popular sights in Scottsville, or you can select a more secluded option if you're looking for a relaxing stay. Scottsville is known for its shopping and restaurants. Make sure you have time to check out the coffee shops while you're in the area.
What’s there to see and do in Scottsville?
While exploring the area, visit family-friendly sights like Tim Hortons Iceplex, or get outside and enjoy nature at Genesee River. In the wider area, you’ll find Genesee Valley Greenway State Park and Rochester Institute of Technology.
What’s a holiday rental in Scottsville like?
Holiday rentals are private properties where you can stay for a few weeks, or just a few days, in Scottsville. Holiday rentals provide amenities such as WiFi and washers and dryers so your stay will be comfortable. If you're concerned about a sanitised environment, a holiday rental can offer a sense of security away from shared hotel lifts and busy reception areas while still allowing you the enjoyment of travel. You'll also have more space in a holiday rental than in a standard hotel, which makes a holiday rental a great choice for small groups.
Save on select hotels and earn double points when you book on the app. Our app deals help you to save on trips so you can travel more and manage it all on the go.
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