Hi Jiyoun, thank you for your feedback. We apologize for the issues with the shampoo, phone, hair dryer, and bathroom door. This is not the experience we strive to provide, and we will address these concerns immediately.We appreciate your comments and hope you will give us another chance in the future. We hope to see you back soon.

Hi Carole, thank you for taking the time to share your feedback. We sincerely apologize for the issues you experienced during your stay. We are sorry to hear about the cleanliness and service problems you encountered. We have addressed these concerns with our housekeeping and food service teams to ensure that such incidents do not happen again.Please feel free to contact us directly if you would like to discuss your stay further.

Hi Gloria, thank you for your kind words, we hope you see you again soon!

Hi James, thank you for your positive review, we hope you see you again soon!

Hi Belinda, it is good to hear you are satisfied with your stay at Hilton Motif! We hope you see you again soon.

Dear guest, thank you for your positive review, we hope you enjoy your stay and will come back soon!

Thank you Russell for your review and recommendations, our housekeeping team is going to address the problem appropriately. We hope you had a wonderful stay with us.

Hi Joshua, thank you for your positive review. We offer Hilton Honors member with 2 bottles of water per day. Registration is free. We hope you see you again soon!

Thank you Harold for your kind words!

Thank you Alexandria, we are happy to hear you had a wonderful stay with us!

Hi Cheryl, thanks for sharing your experience with us. We're glad you found our staff friendly. We are so sorry for the issues you encountered with the air conditioning and cleanliness of the outdoor dining area. Your feedback has been passed on to our teams for immediate attention.We understand your concern about the parking fee. Our rate aligns with the downtown market standard, and it has in-and-out access, complemented by 24-hour security guard presence for added peace of mind.Your feedback helps us improve, and we hope to provide a better experience next time.

Hi Denise, thank you for your positive review, we hope you see you again soon!

Thank you Kristofer, we hope you enjoy your stay!

Thank you for your kind words Matthew! We hope you see you soon.

Thank you for your positive words Dorothy! We hope to welcome you back soon.

Thank you Adam, we hope to see you soon!

Thank you, Carlos, on your kind words about our convenience location! We hope you enjoy your stay.

Thank you, Misty, for your kind words! We already passed your comment to the Housekeeping and the Engineering team, they will take care of it for future clients. We hope you see you soon!

Hi Michelle, we apologize for the confusion during check-in and any inconvenience caused. Your feedback is noted, and we'll strive to improve our process. We appreciate your patience and hope you enjoyed your stay otherwise.

Hi Christie, thank you for your positive review, we hope you see you again soon!

Hi Rachel, thank you for your positive review, we hope you see you again soon!

Hi Alli6, we truly appreciate your feedback. I'm sorry to hear about the maintenance and cleanliness issues you encountered in your room. Please know that this is not reflective of our usual standards, and we take your comments seriously. Our team is dedicated to promptly addressing any maintenance issues and ensuring that every room is thoroughly cleaned and prepared for our guests' arrival.We strive to ensure that all fees, including destination fees, are clearly communicated to guests during the booking process. Your feedback is valuable, and we will review our procedures to ensure that this information is more prominently displayed on all booking platforms.If there's anything else you'd like to share or if there's anything we can do to make this right, please don't hesitate to reach out to us directly. Thank you and safe travel.

Hello Richard, thanks for the review. We hope you enjoyed your stay with us and welcome you back for another stay soon!

Hi Tiffany, I appreciate your concern and want to assure you that the safety and well-being of our guests are our top priorities. We take security very seriously, and our 24/7 security team is dedicated to maintaining a safe environment for all guests. Additionally, we are actively collaborating with local authorities to address any issues that may arise in the surrounding area. Your feedback is invaluable as we continue to enhance our efforts to ensure a positive experience for everyone who stays with us. Thank you for bringing this to our attention.

Hi Albert, thank you for your positive review, we hope you see you again soon!

Hi Ramses, thank you for your positive review. Our parking fee aligns with the downtown market, and we offer guests with in-n-out privilege with 24/7 security onsite. we hope you see you again soon!

Thank you for your kind words Ruben! We hope you will come back and stay with us again.

Thank you for your review Brittany, travel safe!

Hi Kevin, thank you for your review and feedback. We apologize for any inconvenience you experienced in accessing the services provided by our hotel. We will investigate the issue with our TV system to ensure that all advertised services are easily accessible to our guests. We hope to have the opportunity to welcome you back and provide a seamless stay in the future.

Hi Masahito, thank you for your positive feedback regarding our convenient location and the hospitality of our staff during your check-in experience. We are delighted to hear that you found our team to be accommodating and welcoming. Your kind words serve as motivation for us to continue providing excellent service to all our guests. We look forward to welcoming you back for another pleasant stay in the future.

Hi Mitch, thanks for the positive feedback. We welcome you back for another great stay with us.

Hi Wen-Chi, thank you for sharing your feedback with us. We're glad to hear that you found our hotel to be simple and clean. However, we apologize for any inconvenience caused by the lighting. We'll take your comments into consideration when there is a renovation project in the future. We appreciate your valuable input and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.

Hi Cristal, we are so glad that you like our property. We hope to welcome you back for another wonderful stay experience in the future.

Hi Kelly, we're thrilled to hear that you found our staff members to be great during your stay. Regarding the parking charges, we apologize for any confusion caused. Our parking rate is listed on the booking site when you book the room with us, and the price is not included in the room price. We are happy to explain to you about more details. Thank you for bringing this to our attention, and we hope to welcome you back for a more seamless experience in the future.