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Nhận xét về Ramada Encore by Wyndham Seminyak Bali

4 out of 5
Ramada Encore by Wyndham Seminyak Bali
Jl. Dewi Saraswati lll, Seminyak, Bali

Nhận xét

8,2

Rất tốt

Đánh giá 10 - Xuất sắc. 228/578 nhận xét" "
Đánh giá 8 - Tốt. 234/578 nhận xét" "
Đánh giá 6 - Được. 62/578 nhận xét" "
Đánh giá 4 - Kém. 37/578 nhận xét" "
Đánh giá 2 - Tồi. 17/578 nhận xét" "

8,4/10

Sạch sẽ

8,6/10

Nhân viên & dịch vụ

8,2/10

Tiện nghi, dịch vụ

8,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,2/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Jayvin

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Its the best.
Lưu trú 4 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Luene

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice friendly staff and great pool and breakfast.
Lưu trú 9 đêm vào Tháng 5, 2024
Franciska Pricilia Guest Experience trả lời vào 22/05/2024
Dear Mr/s. Luene, Thank you so much for taking the time to share your great experience. We are thrilled to hear that you had an amazing stay. We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future. Warm regards,

10/10 - Xuất sắc

Surya

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent
Lưu trú 3 đêm vào Tháng 5, 2024
Franciska Pricilia Guest Experience trả lời vào 22/05/2024
Dear Mr/s. Surya, Thank you so much for taking the time to share your great experience. We are thrilled to hear that you had an amazing stay. We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future. Warm regards,

10/10 - Xuất sắc

James

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had our 9 nights holiday in Bali and this hotel was amazing with poolside room was stunning. Staff were absolutely amazing, helpful and friendly. Meals were classy and delicious. We would definitely come back and stay at this hotel with the pool side again. Special thanks to bu Juve, Marthin. Wulan, Mickey and all staffs who were amazing services and helps. Score 9 out of 10. Love - Jim and Inge Henderson
Lưu trú 9 đêm vào Tháng 5, 2024
Franciska Pricilia Guest Experience trả lời vào 24/05/2024
Dear Mr & Mrs. Henderson,Thank you so much for your wonderful feedback. We're thrilled to hear that you had an amazing holiday in Bali. It's fantastic to know that our staff, including Bu Juve, Marthin, Wulan, Mickey, and the rest of the team, made your stay memorable with their helpful and friendly service. We're also glad you found the meals classy and delicious. It means a lot to us that you would definitely come back and stay with us again. We look forward to welcoming you back for another fantastic stay!Warm regards,

8/10 - Tốt

Praveen

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I really liked Ramada Encore for my 3 night stay as their service, breakfast options (being a vegetarian), staff and facilities, like the very large swimming pool was great to relax and unwind. It’s also a great place for families as well. Definitely coming back
Lưu trú 3 đêm vào Tháng 5, 2024
Franciska Pricilia Guest Experience trả lời vào 22/05/2024
Dear Mr/s. Praveen, Thank you so much for taking the time to share your great experience. We are thrilled to hear that you had an amazing stay. We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future. Warm regards,

8/10 - Tốt

Kylie

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
nice hotel but not close to shopping areas on foot
Lưu trú 5 đêm vào Tháng 5, 2024
Franciska Pricilia Guest Experience trả lời vào 22/05/2024
Dear Mr/s. Kylie, Thank you so much for taking the time to share your great experience. We are thrilled to hear that you had an amazing stay. We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future. Warm regards,

10/10 - Xuất sắc

Luene

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place to stay again!!
Lưu trú 4 đêm vào Tháng 5, 2024
Franciska Pricilia Guest Experience trả lời vào 22/05/2024
Dear Mr/s. Luene, Thank you so much for taking the time to share your great experience. We are thrilled to hear that you had an amazing stay. We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future. Warm regards,

8/10 - Tốt

Mervyn

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 8 đêm vào Tháng 4, 2024
Franciska Pricilia Guest Experience trả lời vào 20/04/2024
Dear Mr/s. Mervyn,It's truly heartening to know that we were able to meet and exceed your expectations. Thank you once again for choosing us. We look forward to the pleasure of hosting you in the future.Warm Regards,

10/10 - Xuất sắc

Solange

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This was our first time in Bali, so we weren't sure what to expect. Thankfully we were pleasantly surprised. All the employees from front of house, wait staff, bar, housekeeping, etc. were exemplary. Thank you Yuli, Rani, Diah, Eric, Virgo (just to name a few). You were all so accommodating and lovely to us. It really made our stay that more enjoyable. The buffet breakfast has everything you could ever think of and/or want and more. A la carte dishes are reasonably priced and delicious (kudos to your chefs). The pool is great for lounging around and cooling off when the weather becomes unbearable. It was a great place to meet other guests and enjoy a drink with a light snack. We were also really grateful to be given facilities to freshen up prior to our late night flight. Thank you!
Lưu trú 7 đêm vào Tháng 3, 2024
Franciska Pricilia Guest Experience trả lời vào 05/04/2024
Dear Mr/s. Solange,Thank you immensely for your glowing review! We're thrilled to hear that your stay with us has been such a delightful experience. It's fantastic to know that Yuli, Rani, Diah, Eric, and Virgo were able to make your stay even more enjoyable. We look forward to welcoming you back for another exceptional stay whenever your travels bring you our way.Warm regards,

10/10 - Xuất sắc

Julie-Ann

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
An excellent option in accommodation whilst in Seminyak. Great for families or couples away from the main area of Seminyak, however free shuttle to/from Kuta Beachwalk and Seminyak Square daily. Super friendly staff, especially Amanda from reception and Odie from the restaurant. Free WIFI throughout the property and works really well in all areas of the property. Fantastic Asian/Indonesian style buffet breakfast each mornimg and the hotel has a BBQ buffet night on Friday nights with acoustic music. Was noise during the day with construction going on but not early morning or late in the afternoon. Was originally put in a room overlooking some of the pool but right in front of scaffolding so we asked to move to a pool view room which was what we originally booked. Once moved rooms the room was perfect. Comfortable beds and daily housekeeping available if required. Taxi to/from Airport available and the massive lagoon style pool is amazing and a real feature of the resort. Would definitely recommend and stay again at the property.
Franciska Pricilia Guest Experience Executive trả lời vào 24/03/2024
Dear Mrs. Julie-Ann,Thank you for taking the time to share such a detailed review of your experience. We're delighted to hear that you enjoyed your stay with us. It's wonderful to know that our staff, especially Amanda and Budi, left a positive impression on you with their friendly service. We appreciate your recommendation and look forward to welcoming you back to our property in the future. Warm regards,

10/10 - Xuất sắc

Roshang

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ridhika and Encore best staff in hotel. Thanks for whole staff make our trip better.
Franciska Pricilia Guest Experience Executive trả lời vào 24/03/2024
Dear Mr/s. Roshang,Thank you very much for your kind words! We're thrilled to hear that Ratika provided you with exceptional service during your stay. Thank you once again for choosing us, and we look forward to welcoming you back in the future! Warm regards,

10/10 - Xuất sắc

Christella

Lưu trú 3 đêm vào Tháng 2, 2024
Franciska Pricilia Guest Experience Exc trả lời vào 24/03/2024
Dear Ms. Christella,We're delighted you rated us a perfect 5 stars! It's truly heartening to know that we were able to meet and exceed your expectations. Thank you once again for choosing us. We look forward to the pleasure of hosting you in the future.Warm Regards,

8/10 - Tốt

Pia

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Ein nettes Hotel, welches sauber gehalten wird, schöner Innenhof mit Pool und toller Bepflanzung. Man kann es sich richtig gut gehen lassen. Das Personal war unglaublich freundlich und in allen Belangen zuvorkommend. Besonders ist mir Trisna, eine Angestellte aufgefallen, die sich jeden Tag nach unserem Befinden informiert hat. Einfach schön. Was nicht so schön war, war die direkte Umgebung des Hotels. Aber der Müll liegt auf Bali überall gleich viel rum. Wir hatten trotzdessen keine Probleme mit getieren. Alles wurde immer schön sauber gehalten. Und wenn etwas zu beanstanden war, hat sich immer sofort jemand drum gekümmert. Beim Frühstück gab es zwar kaum „Westeuropäisches“ aber wir haben trotzdem immer was leckeres zu essen gefunden, bei der Riesen Auswahl am Buffet.
Lưu trú 12 đêm vào Tháng 1, 2024
Franciska Pricilia Guest Experience Executive trả lời vào 11/02/2024
Dear Ms. Pia,Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay. Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you back in the future.Warm regards,

10/10 - Xuất sắc

Jocelyne

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Service was great. Everything was local and convenient. All meals at the restaurant were great.
Lưu trú 7 đêm vào Tháng 1, 2024
Franciska Pricilia Guest Experience Exc trả lời vào 30/01/2024
Dear Ms. Jocelyne,We're thrilled to hear that you had a positive experience with our service. We appreciate your kind words and look forward to the opportunity to welcome you back for another enjoyable stay. Thank you for choosing us.Warm regards,

4/10 - Kém

Vanessa

Đi theo nhóm
Không thích: Sạch sẽ, tiện nghi, dịch vụ
Wasn’t happy with the location and cleanliness of the room - it was very dirty
Lưu trú 2 đêm vào Tháng 1, 2024
K. Yudi Pastrawan General Manager trả lời vào 30/01/2024
Dear Ms. Vanessa,We're truly sorry to hear about your dissatisfaction with both the location and cleanliness of your room during your stay. Your feedback about the cleanliness of your room is deeply concerning, and we assure you that we take such matters seriously. We will be investigating this issue thoroughly with our housekeeping team to ensure that proper protocols are followed to uphold cleanliness standards. We hope for the opportunity to regain your trust and welcome you back for a much-improved experience in the future.Warm regards,

8/10 - Tốt

Dimitri

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great place a little far out needed a taxi 🚕
Lưu trú 12 đêm vào Tháng 12, 2023
Franciska Pricilia Guest Experience Executive trả lời vào 16/01/2024
Dear Mr. Dimitri,Thank you so much for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay with us. We understand that our location may be a bit far out for some guests. We hope to have the pleasure of welcoming you back in the future.Warm regards,

10/10 - Xuất sắc

haerim

Đi theo nhóm, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were lovely and helpful. Had a surprise new year's eve dinner included with our stay. The food was great, and we had an absolute blast into the new year. We were also gifted a travel pillow upon checkout!
Lưu trú 4 đêm vào Tháng 12, 2023
Franciska Pricilia Guest Experience Executive trả lời vào 09/01/2024
Dear Ms. Selina Lee,Thank you for taking the time to share your positive feedback! We're thrilled to hear that you had a great experience with us. We look forward to the opportunity of welcoming you back to our hotel in the future. Warm regards,

10/10 - Xuất sắc

Pierre

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Fue expectacular la atención de todos
Lưu trú 5 đêm vào Tháng 12, 2023
K. Yudi Pastrawan General Manager trả lời vào 29/12/2023
Dear Mr. Pierre,Thank you for your kind words! We're thrilled to hear that everyone's attention during your stay was spectacular. We appreciate your feedback and look forward to the pleasure of welcoming you back in the future.Warm Regards,

10/10 - Xuất sắc

tanasagaren

Thích: Sạch sẽ, nhân viên & dịch vụ
Great staff
Lưu trú 7 đêm vào Tháng 12, 2023
K. Yudi Pastrawan General Manager trả lời vào 29/12/2023
Dear Mr/s. Tanasagaren,Thank you for your positive feedback! We're thrilled to know that you had a great experience. We appreciate your support and look forward to welcoming you again.Warm Regards,

10/10 - Xuất sắc

Shane

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 12, 2023
K. Yudi Pastrawan General Manager trả lời vào 29/12/2023
Dear Mr/s. Shane,Thank you for your positive feedback! We're thrilled to know that you had a great experience. We appreciate your support and look forward to welcoming you again.Warm Regards,

10/10 - Xuất sắc

Matthew

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 5 đêm vào Tháng 12, 2023
K. Yudi Pastrawan General Manager trả lời vào 29/12/2023
Dear Mr. Matthew,Thank you for your positive feedback! We're thrilled to know that you had a great experience. We appreciate your support and look forward to welcoming you again.Warm Regards,

10/10 - Xuất sắc

Lauren

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Would LOVE to stay again
Great hotel with even better staff. Rooms cleaned everyday. 24/7 food and drink service. Clean facilities. Excellent breakfast. Wouldn’t hesitate to return.
Lưu trú 8 đêm vào Tháng 12, 2023
K. Yudi Pastrawan General Manager trả lời vào 29/12/2023
Dear Ms. Lauren,Thank you for your positive feedback! We're thrilled to hear that you had a great experience. We appreciate your support and look forward to welcoming you again.Warm Regards,

10/10 - Xuất sắc

Adam

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 6 đêm vào Tháng 12, 2023
K. Yudi Pastrawan General Manager trả lời vào 29/12/2023
Dear Mr. Adam,Thank you for your positive feedback! We're thrilled to know that you had a great experience. We appreciate your support and look forward to welcoming you again.Warm Regards,

10/10 - Xuất sắc

LINDA SALEH

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
The shower drain in the main bathroom is blocked
Lưu trú 3 đêm vào Tháng 12, 2023
K. Yudi Pastrawan General Manager trả lời vào 29/12/2023
Dear Ms. Linda Saleh,We apologize for the inconvenience you are facing with the blocked shower drain in the main bathroom. Your comfort is our top priority, and we take this matter seriously. We appreciate your feedback and hope to have the opportunity to make your stay more enjoyable.Warm Regards,

8/10 - Tốt

Jaintri

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property was clean and room was spacious. The staff are friendly. There’s nothing nearby at walking distance
Lưu trú 3 đêm vào Tháng 11, 2023
K. Yudi Pastrawan General Manager trả lời vào 29/12/2023
Dear Mr/s. Jaintri,Thank you for your positive feedback! We're thrilled to hear that you had a good experience. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm Regards,

6/10 - Được

Bimal

Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Friendly staff and good service. However, Property needs upgrading for amenities and to be insect free.
Lưu trú 4 đêm vào Tháng 11, 2023
K. Yudi Pastrawan General Manager trả lời vào 29/12/2023
Dear Mr/s. Bimal,Thank you for sharing your feedback with us. We're delighted to hear that you experienced friendly staff and good service during your stay. However, we understand and appreciate your comments. Please to informed that we will refurbish and refresh our rooms to create a more comfortable and inviting atmosphere for our guests. Also, we are in the process of replacing our mattress with king koil and new sanitary. We hope we can have another opportunity to welcome you back and provide you with the exceptional stay you deserve. Warm Regards,

8/10 - Tốt

Fatma Fernand

Đi cùng gia đình
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 11, 2023
K. Yudi Pastrawan General Manager trả lời vào 29/12/2023
Dear Ms. Fatma Fernand,Thank you for your positive feedback! We're thrilled to know that you had a good experience. We appreciate your support and look forward to welcoming you again.Warm regards,

4/10 - Kém

Luke

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ
Great pool but room had a bad odour.
Lưu trú 1 đêm vào Tháng 11, 2023
K. Yudi Pastrawan General Manager trả lời vào 14/01/2024
Dear Mr. Luke,We're delighted to hear that you enjoyed our great pool; however, we apologize for any inconvenience caused by the bad odor in your room. Please rest assured that we will investigate the issue promptly to identify and address the source of the odor. Thank you for bringing this to our attention, and we look forward to exceeding your expectations on your next visit.Warm regards,

10/10 - Xuất sắc

kyle

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Had a great stay. Staff was above and beyond normal hospitality. Room for the price was above what we expected. Over all really good vibe there. It is alittle bit off the main road but that was a massive possitive in the end with nights relaxing by the pool weren't hampered by scooter and taxi tooting and exhausts.
Lưu trú 8 đêm vào Tháng 11, 2023
K. Yudi Pastrawan General Manager trả lời vào 30/11/2023
Dear Ms. Kyle,Thank you for choosing us, and we're thrilled to hear about your great stay! We appreciate your positive feedback about our staff going above and beyond, the room exceeding expectations for the price, and the overall good vibe at our hotel. We look forward to welcoming you back for another excellent experience in the future.Warm regards,

10/10 - Xuất sắc

Carissa

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff are amazing here they go above and beyond for the customers. Very chilled relaxed vibe. Pool is lovely with lots of seating and was never to over crowded. Rooms and facilities are very clean. I am very impressed with value for money and would stay here again. Unfortunately I was sick and couldn’t eat or drink but my partner said the food was amazing.
Lưu trú 1 đêm vào Tháng 11, 2023
K. Yudi Pastrawan General Manager trả lời vào 30/11/2023
Dear Ms. Carissa,Thank you for choosing our hotel, and we truly appreciate your positive feedback! We're delighted to hear about your experience with our amazing staff, the chilled and relaxed vibe, and the lovely, uncrowded pool area. We're sorry to hear that you were unwell during your stay and couldn't enjoy the food and drink. We look forward to the opportunity of welcoming you back for a fully enjoyable experience in the future.Warm regards,

10/10 - Xuất sắc

Khaula

Lưu trú 5 đêm vào Tháng 5, 2023
K. Yudi Pastrawan General Manager trả lời vào 30/11/2023
Dear Mr/s. Khaula,We're delighted you rated us a perfect 10! It's truly heartening to know that we were able to meet and exceed your expectations. Thank you once again for choosing us. We look forward to the pleasure of hosting you in the future.Warm Regards,

10/10 - Xuất sắc

Karen

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was completely enjoyable destination for a getaway. A relaxed feel to this hotel - really glad we chose it. Will stay again.
Lưu trú 10 đêm vào Tháng 10, 2023
K. Yudi Pastrawan General Manager trả lời vào 30/11/2023
Dear Ms. Karen,Thank you for choosing our hotel, and we're thrilled to hear about your completely enjoyable getaway! We appreciate your positive feedback about the relaxed feel of our hotel, and we're delighted that you are considering staying with us again. We look forward to welcoming you back for another delightful experience in the future.Warm regards,

8/10 - Tốt

Louice

Đi theo nhóm
Thích: Nhân viên & dịch vụ, tiện nghi phòng
Trevligt
Bra hotell med väldigt trevlig personal. Är en bit till ”centrum” och strand men hotellet har helt okej mat och bra priser. Rummen var lite slitna och det hade kunnat vara renare. Men sett till priset har jag inga större klagomål.
Lưu trú 2 đêm vào Tháng 10, 2023
K. Yudi Pastrawan General Manager trả lời vào 30/11/2023
Dear Mr/s. Louice,Thank you for choosing us, and we appreciate your feedback. We're glad to hear that you found our staff very nice and enjoyed the food at reasonable prices. Please to inform you that we will do refurbish and refresh our rooms to create a more comfortable and inviting atmosphere for our guests. Also, we are in the process of replacing our mattress with king koil and new sanitary. We appreciate your understanding, and we look forward to the opportunity of hosting you again with an improved experience.Warm regards,

10/10 - Xuất sắc

Samuel

Lưu trú 8 đêm vào Tháng 10, 2023
K. Yudi Pastrawan General Manager trả lời vào 30/11/2023
Dear Mr. Samuel,We're delighted you rated us a perfect 5 stars! It's truly heartening to know that we were able to meet and exceed your expectations. Thank you once again for choosing us. We look forward to the pleasure of hosting you in the future.Warm Regards,

10/10 - Xuất sắc

Luene

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel is in a quiet pocket of Seminyak off the main busy streets, the hotel has everything you need and the pool is excellent for kids. The spa was amazing, although more expensive then the cheap one on the Main Streets, I found the quality better and still so cheap when compared to what you would pay back home. The buffet breakfast was a highlight and there was an amazing selection of different foods to choose from. The gym was good also. The staff where friendly and very helpful and always smiling. A taxi to the beach was about 30,000 Indonesian rupees which is still so cheap, although we walked every where too. I highly recommended this hotel and will be back next year. Thank you for being so accommodating.
K. Yudi Pastrawan General Manager Ramada Encore Se trả lời vào 01/11/2023
Dear Mr/s. Luene, Warmest Greetings from Ramada Encore Seminyak Bali. Thank you for your wonderful and detailed review of your stay at the hotel! It's great to hear that you found the hotel to be in a peaceful location in Seminyak, providing a tranquil escape from the bustling main streets. We're delighted that you enjoyed the pool, spa, and the variety of options at the buffet breakfast. The fact that the staff were friendly, helpful, and always smiling is a testament to their dedication to providing excellent service. Your recommendation and plans to return next year are greatly appreciated, and we look forward to welcoming you back for another fantastic stay. Thank you for choosing our hotel!Warm Regards,

8/10 - Tốt

Jorge

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Es un hotel bien sin mayores pretensiones. Habitaciones cómodas, sencillas y básicas. El desayuno bufet era variado y bueno. El restaurante es bueno con un personal que requiere mayor entrenamiento en atención al cliente.
Lưu trú 3 đêm vào Tháng 10, 2023
K. Yudi Pastrawan General Manager Ramada Encore Se trả lời vào 01/11/2023
Dear Mr. Jorge, Warmest Greetings from Ramada Encore Seminyak Bali. Thank you for sharing your feedback about your stay at the hotel. We appreciate your comments, and they are valuable in helping us continually improve the guest experience. It's great to hear that you found the hotel to be comfortable and the rooms to be simple and basic. We're pleased that you enjoyed the varied and good breakfast buffet. Your observation about the restaurant staff is noted, and we will certainly consider providing additional training to ensure a higher level of customer service. We hope to have the opportunity to host you again in the future and make your stay even more enjoyable. Thank you for choosing our hotel.Warm Regards,

10/10 - Xuất sắc

jinhyeok

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 10, 2023
K. Yudi Pastrawan General Manager Ramada Encore Se trả lời vào 01/11/2023
Dear Mr/s. jinhyeok, Warmest Greetings from Ramada Encore Seminyak Bali. We are absolutely thrilled to receive your fantastic 10-star rating! Thank you for taking the time to share your positive experience with us. Your high praise is a wonderful testament to the quality of service and accommodations we aim to provide. We're delighted to have met your expectations, and we look forward to welcoming you back for another outstanding stay. If you have any specific comments or suggestions to make your next visit even better, please feel free to share. Thank you for choosing our hotel, and we can't wait to see you again soon!Warm Regards,

10/10 - Xuất sắc

lisa

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel is very nice especially considering the price. Excellent value. The pool was beautiful and never so busy you couldnt get a seat. Breakfast was huge! A crazy amount of choices for breakfast. Food was great! The spa was fantastic! Went almost every day :) The only negative is it was set in quite far from the street. It was about a 500 m walk just to get to a main street.
Lưu trú 6 đêm vào Tháng 10, 2023
K. Yudi Pastrawan General Manager Ramada Encore Se trả lời vào 01/11/2023
Dear Ms. lisa, Warmest Greetings from Ramada Encore Seminyak Bali. Thank you for your positive feedback on your stay at the hotel. We're pleased to hear that you found it to be very nice, and that you considered it an excellent value, especially given the price. It's wonderful to know that you enjoyed the beautiful pool, the extensive breakfast choices, and the great food. The fact that you found the spa fantastic is also great to hear! We understand that the location, while quiet and peaceful, may have been a bit further from the main street than you preferred. We hope to have the opportunity to host you again in the future and make your stay even more enjoyable. Thank you for choosing our hotel!Warm Regards,

4/10 - Kém

Angela Diane

Đi theo nhóm, Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
The property needs a complete overhaul, decking unsafe to walk on with screws protruding through and consequently a trip hazard. The food was not always hot , prepared in the early hours of the morning, left in cloques that weren’t heated. It was a disappointment to arrive and find that our booking was not what we had asked for and then asked to pay extra for our rooms. I’ve stayed in Bali over the past 30 years and experience top service from all other facilities we have stayed in. I will not be returning to Ramada Encore in the near future.
Lưu trú 10 đêm vào Tháng 10, 2023
K. Yudi Pastrawan General Manager Ramada Encore Se trả lời vào 01/11/2023
Dear Ms. Angela Diane, Warmest Greetings from Ramada Encore Seminyak Bali. We appreciate your feedback about your recent stay at the hotel. We apologise for the issues you encountered during your stay. It's disappointing to hear about the maintenance concerns, the temperature of the food, and the mix-up with your booking. These are certainly not the experiences we aim to provide to our guests, and we are truly sorry for any inconvenience caused. Your feedback is important to us, and we will use it to address and rectify these issues to ensure a better experience for future guests. We understand your decision not to return to Ramada Encore, but we hope you might consider giving us another chance in the future to provide a more satisfying and improved stay. Thank you for sharing your comments.Warm Regards,

6/10 - Được

Karen

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Thích: Nhân viên & dịch vụ
Lack of bathroom facilities. No hand towels or face washers. Out in the middle of nowhere. Taxi needed to go anywhere. Expensive pricing at resort and beds not very comfortable
Lưu trú 7 đêm vào Tháng 10, 2023
K. Yudi Pastrawan General Manager Ramada Encore Se trả lời vào 01/11/2023
Dear Ms. Karen, Warmest Greetings from Ramada Encore Seminyak Bali.Thank you for sharing your feedback about your stay at the resort. We're sorry to hear about the issues you encountered during your stay. It's disappointing to hear about the lack of bathroom facilities, the need for a taxi to go anywhere, the pricing, and the comfort of the beds. These are concerns that we take seriously, and your feedback will help us to address these issues and improve the guest experience. We hope you might consider giving us another chance in the future to provide a more satisfying and improved stay. Thank you for choosing us.Warm Regards,

8/10 - Tốt

Jorge

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 10, 2023

8/10 - Tốt

Linda

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 7 đêm vào Tháng 10, 2023

10/10 - Xuất sắc

Brendon

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ramada encore is a great place to stay, nice wide open spaces and a fabulous pool area. The staff and attentive and friendly.
K. Yudi Pastrawan General Manager Ramada Encore Se trả lời vào 01/11/2023
Dear Mr/s. Brendon , Warmest Greetings from Ramada Encore Seminyak Bali. Thank you for your positive feedback about your stay at Ramada Encore Seminyak Bali! We're thrilled to hear that you had a great experience and found the hotel to be a wonderful place to stay. It's fantastic that you enjoyed the wide-open spaces and the fabulous pool area. The fact that you found the staff to be attentive and friendly is a testament to their dedication to providing excellent service. We look forward to welcoming you back for another outstanding stay. Thank you for choosing Ramada Encore Seminyak Bali!Warm Regards,

8/10 - Tốt

PARANDJODY

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 10, 2023

8/10 - Tốt

Roger

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 10, 2023

8/10 - Tốt

Melchianus

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
De kamer was goed en de Spa. De omgeving was minder goed, want je kan niet even shoppen. En taxi's zijn ook beperkt. Wel vriendelijke service. Bedankt.
Lưu trú 2 đêm vào Tháng 10, 2023
K. Yudi Pastrawan General Manager Ramada Encore Se trả lời vào 13/10/2023
Dear Mr/s. Melchianus, Warmest Greetings from Ramada Encore Seminyak Bali. Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your insights and are pleased to hear that you had a positive experience in some aspects. We're glad to know that you found your room and our spa to be good. We understand your comment about the shopping and limited taxi options in the area. While we can't control the immediate surroundings, we're always happy to assist guests in finding nearby shopping areas or alternative transportation options.Your kind words about our friendly service are greatly appreciated. Our team is dedicated to ensuring that our guests have a pleasant and comfortable experience during their stay. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience. Thank you for choosing to stay with us.Warm regards,

10/10 - Xuất sắc

Clair

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were amazing
Lưu trú 5 đêm vào Tháng 10, 2023
K. Yudi Pastrawan General Manager Ramada Encore Se trả lời vào 13/10/2023
Dear Mr/s. Clair, Warmest Greetings from Ramada Encore Seminyak Bali.Thank you for your brief but wonderful feedback! We're thrilled to hear that you found our staff amazing. Providing exceptional service and making our guests feel special is at the heart of what we do. We appreciate your kind words and look forward to welcoming you again in the future. If you have any specific feedback or suggestions, please feel free to share.Warm regards,

8/10 - Tốt

Sathyanarayan

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel was pretty nice and staffs were very welcoming. We stayed in a family room, but the room was always moist and also it could have been better if the rooms had a freshener as there was some smell around in the rooms. Otherwise, the rooms were excellent with all facilities especially the pool and dining area.
Lưu trú 2 đêm vào Tháng 9, 2023
K. Yudi Pastrawan General Manager Ramada Encore Se trả lời vào 06/10/2023
Dear Mr/s. Sathyanarayan, Warmest Greetings from Ramada Encore Seminyak Bali. Thank you for taking the time to share your thoughts about your recent stay with us. We truly appreciate your feedback and are delighted to hear that you found our hotel to be pretty nice, and our staff welcoming.We apologise for the issue you experienced with the moisture in your family room. This is not the standard we aim to uphold, and we will certainly investigate this matter to ensure it is addressed promptly.It's fantastic to hear that you found our rooms excellent in terms of facilities, and that you enjoyed our pool and dining area. Your positive comments about these aspects of your stay are truly appreciated and will be shared with our team.We value your feedback as it helps us identify areas for improvement, and we hope that your next stay with us will be even more enjoyable.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.Warm regards,

10/10 - Xuất sắc

Raj

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Everything was outstanding except that the relatively hard bed could not be provided. It will be very good if relatively hard mattress are being made available in few rooms.
Lưu trú 6 đêm vào Tháng 9, 2023
K. Yudi Pastrawan General Manager Ramada Encore Se trả lời vào 29/09/2023
Dear Mr. Raj, Warmest Greetings from Ramada Encore Seminyak Bali. We want to express our sincere gratitude for choosing to stay at our establishment and for sharing your valuable feedback with us. Your insights are crucial in helping us enhance the guest experience, and we're thrilled to hear about the outstanding aspects of your stay. Providing exceptional experiences for our guests is at the heart of our mission, and we're delighted that you found everything to be outstanding during your visit.However, we apologise for any inconvenience caused by the relatively hard bed in your room. We understand that bedding preferences can vary from guest to guest, and we appreciate your suggestion regarding the availability of relatively hard mattresses in select rooms.Your feedback is greatly appreciated, and we will certainly consider implementing this option to cater to guests with specific bedding preferences in the future.Warm regards,

10/10 - Xuất sắc

Norah Patricia Wade. James Francis

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were amazing ...nothing negative about hotel.Food lovely especially buffet breakfast.
Lưu trú 8 đêm vào Tháng 9, 2023
K. Yudi Pastrawan General Manager Ramada Encore Se trả lời vào 27/09/2023
Dear Ms. Norah Patricia, Warmest Greetings from Ramada Encore Seminyak Bali.We want to express our sincere appreciation for choosing to stay with us and for sharing your wonderful feedback. Your satisfaction is our utmost priority, and we're thrilled to hear about the positive aspects of your experience. Our dedicated staff plays a pivotal role in ensuring our guests have a memorable stay, and we're delighted that you found them to be amazing. We're also pleased to hear that you had a consistently positive experience with our food offerings, especially the buffet breakfast.Your feedback means the world to us, and we thank you for highlighting your entirely positive experience with our hotel. It's our hope that we can welcome you back for another delightful stay in the future.Warm Regards,