Dear Valued Guest, Warm greetings from The Royal Beach Seminyak Bali. From the score given, I regret that your experience at our resort did not fully meet your expectations. However, it is difficult for me to understand more about your concern due to there was no further explanation on your review. I will be very appreciated if you could share your detail feedback with us directly for our future improvement. I hope you will still keep a few good memories from the island of Gods. Dumogi Rahayu Vincent Wybier General Manager

Dear Hilda, Warm greetings from The Royal Beach Seminyak Bali. From the score given, I regret that your experience at our resort did not fully meet your expectations. However, it is difficult for me to understand more about your concern due to there was no further explanation on your review. I will be very appreciated if you could share your detail feedback with us directly for our future improvement. I hope you will still keep a few good memories from the island of Gods. Dumogi Rahayu Vincent Wybier General Manager

Dear Valued Guest, Warmest greetings from The Royal Beach Seminyak Bali. From the score given, I regret to know that your experience at our resort did not meet your expectations. However, it is difficult for me to understand more about your concern due to there was no further explanation on your review. I will be very appreciated if you could share your detail feedback with us directly for our future improvement. I hope you will still keep a few good memories from the island of Gods. Vincent Wybier General Manager

Dear Valued Guest, Warm greetings from The Royal Beach Seminyak Bali. From the score given, I regret that your experience at our resort did not fully meet your expectations. Please accept my sincere apologies for the inconvenience you have encountered during your stay. I wish that I knew your concern while you are still staying with us therefore, I will more than happy to assist you with a better possibility. I hope you will still keep a few good memories from the island of Gods. Dumogi Rahayu Vincent Wybier General Manager

Dear Nick, Warm greetings from The Royal Beach Seminyak Bali. I regret to hear that our room view did not live up to your expectation, I wish that I know your concern earlier while you are still staying with us, therefore, we will more than happy to assist you with a better room option. Thank you for sharing your feedback that allowing us to better anticipate your future needs, I do hope you will give us another opportunity to welcome you back on a brighter side at our resort. Dumogi Rahayu Vincent Wybier General Manager

Dear Minkyung, Warm greetings from The Royal Beach Seminyak Bali and thank you for sharing your valuable feedback with us. I regret to read that our hotel couldn’t fully meet your expectation because of the water taste and i do apologize for the inconvenience. Our location is in front of the beach could impact to the taste of the water and i would like to confirm that a water sample is sent to a specialized laboratory twice a year to ensure the good quality as per international standard. I much appreciated your constructive feedback and rest assured that the water quality will be improved very soon! I hope you still keep a few good memories from the island of Gods. Dumogi Rahayu Vincent Wybier General Manager