2 quầy bar/khu lounge, lounge tại sảnh, bar ở tầng thượng
Kiểm tra phòng trống

Nhận xét về Novotel Ambassador Seoul Dongdaemun Hotels & Residences

5 out of 5
Novotel Ambassador Seoul Dongdaemun Hotels & Residences
238 Euljiro, Jung Gu, Seoul, KR

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 631/1004 nhận xét" "
Đánh giá 8 - Tốt. 244/1004 nhận xét" "
Đánh giá 6 - Được. 88/1004 nhận xét" "
Đánh giá 4 - Kém. 22/1004 nhận xét" "
Đánh giá 2 - Tồi. 19/1004 nhận xét" "

9,2/10

Sạch sẽ

9,0/10

Nhân viên & dịch vụ

8,6/10

Tiện nghi, dịch vụ

9,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,8/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Thatchaphon, Chicago

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly staff
Lưu trú 3 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

keitaro

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
よい
Lưu trú 2 đêm vào Tháng 5, 2024
RES trả lời vào 20/05/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 - Xuất sắc

RISA

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024
RES trả lời vào 20/05/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 - Tốt

Risa

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024
RES trả lời vào 20/05/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 - Xuất sắc

Xavier Christophe

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Superbe hôtel, je recommande fortement
Lưu trú 4 đêm vào Tháng 5, 2024
RES trả lời vào 20/05/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 - Xuất sắc

KIMIYO

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
ともだちと3人でレジデンスの方に泊まりました。 広い部屋にベッドが3台あり、冷蔵庫はもちろん、キッチンに洗濯機までありました。 湯船が無いのだけが残念ポイント。
Lưu trú 2 đêm vào Tháng 5, 2024
RES trả lời vào 20/05/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

6/10 - Được

Kaori

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
綺麗ですが、朝食が変わり映えせず 3日間は辛かったです
Lưu trú 3 đêm vào Tháng 5, 2024
RES trả lời vào 20/05/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 - Xuất sắc

Sotome

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 5, 2024
RES trả lời vào 13/05/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 - Tốt

Consuelo F, Pearland

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Liked the amenities of having a mini kitchen, washer and dryer , room was big , bathroom was big , beds were comfortable . Front desk was helpful . What we did not appreciate was those staff standing by the door or entrance would not even offer to help with the luggage’s seeing us having a difficult time hauling thru the front entrance , we stayed at Park Hyatt Seoul and Grand Josun Busan and Hotel Intercontinental Gangnam and they see us struggling with our luggage’s , they meet us even outside and offer help to bring it in at the registration counter .
Lưu trú 6 đêm vào Tháng 3, 2024
RES trả lời vào 13/05/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Regarding the issue you mentioned, we will share your precious comments with our related department and try to improve our service and system. If you visit again next time, we promise to provide you with better service. Looking forward to welcoming you back in the near future. Thank you.

10/10 - Xuất sắc

Janet

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
地方夠大，今次住三人床房，所以shpping 後好多空間放東西
Lưu trú 5 đêm vào Tháng 5, 2024
RES trả lời vào 13/05/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 - Tốt

KEN

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
悪かった点 冷蔵庫の効きがとても悪く冷えず、氷は有料だった。 ラウンジの使用が子供は出来ず使えなかったのは残念 またラウンジの詳しい説明もなかった。 ルームクリーニングはタオルとグラスの交換のみ、ベッドメイキングは整えるのみでした。 日本語の対応がほぼ出来ない。 立地も良く、部屋やインテリアも良く、ホテル内は色々な施設などあり楽しみたかったが、子供の制限やホテル内の説明不足でサービス不足で少し残念でした。
Lưu trú 3 đêm vào Tháng 5, 2024
RES trả lời vào 10/05/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Regarding the issue you mentioned, we will share your precious comments with our related department and try to improve our service and system. If you visit again next time, we promise to provide you with better service. Looking forward to welcoming you back in the near future. Thank you.

10/10 - Xuất sắc

Joyce

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lovely hotel with spacious rooms in residence tower.
Lưu trú 5 đêm vào Tháng 4, 2024
RES trả lời vào 10/05/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 - Tốt

Tina

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I had a pleasant stay and would book here again.
Lưu trú 10 đêm vào Tháng 4, 2024
RES trả lời vào 10/05/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 - Tốt

YASUNOBU

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
総じて良いホテルです。 立地、部屋の広さや設備、ホテルの従業員も良い方だと思う。ただ部屋の掃除を何回もお願いしないとしてくれませんでした。 ベッドメイキングのボタンを押すのが遅いのかと思い次の日は12時押したが、また別途お願いしてやってもらいました。
Lưu trú 3 đêm vào Tháng 5, 2024
RES trả lời vào 07/05/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 - Xuất sắc

Joon Ho

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
One of the best hotel to stay at the heart of Seoul. Three subway stations are in 5 minutes walking distance! Good balance of business trip and family vacation with the assessable luxury lifestyle.
Lưu trú 3 đêm vào Tháng 5, 2024
RES trả lời vào 07/05/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 - Xuất sắc

Tan

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
La chambre pour 3 personnes était très spacieuse, avec une grande salle de bain également. Il est assez bien situé, près de la rivière Cheonggyecheon et d'Eulji-ro. Tout était super propre, avec tout l'équipement nécessaire et même plus car nous avions une machine à laver dans la chambre. Les gros bonus étaient la piscine intérieure et extérieure qui sont extra !
Lưu trú 3 đêm vào Tháng 4, 2024
RES trả lời vào 07/05/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 - Tốt

Yohei

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 5, 2024
RES trả lời vào 07/05/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 - Xuất sắc

TORU

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024
RES trả lời vào 07/05/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 - Tốt

KIFWA

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 3 đêm vào Tháng 5, 2024
RES trả lời vào 07/05/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 - Xuất sắc

Justin, Markham

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were great, polite, and take initiative to help with my mother in law’s luggage. We had a clog in the shower and very quickly they send 3 staff including a translator to our room to fix it. My kids had a great time withthe pool and kids zone!
Lưu trú 7 đêm vào Tháng 4, 2024
RES trả lời vào 07/05/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 - Tốt

ATSUKO

Thích: Sạch sẽ
Lưu trú 2 đêm vào Tháng 5, 2024
RES trả lời vào 07/05/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 - Tốt

Yasuki

Lưu trú 3 đêm vào Tháng 4, 2024

8/10 - Tốt

HIROMITSU

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
快適で素晴らしかったです。
Lưu trú 3 đêm vào Tháng 4, 2024
RES trả lời vào 07/05/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 - Xuất sắc

Megan

Lưu trú 7 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Maoko

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The area is very convenient to access every sight seeing spots in Seoul. Even to Hongik Univ, it only takes 30mins. The area itself is very safe and never sleep spot. Good for beginners to expert of Seoul travelers.
Lưu trú 2 đêm vào Tháng 4, 2024
RES trả lời vào 02/05/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 - Xuất sắc

Lida

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice hotel, good location
Lưu trú 3 đêm vào Tháng 4, 2024
RES trả lời vào 02/05/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 - Xuất sắc

KASUMI

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
東大門はもちろん、ウルチロ周辺も徒歩圏内で、散歩がてら、明洞までもあるけます。 周辺にお店も沢山あり駅近で、ホテルも綺麗でとても良かった。
Lưu trú 2 đêm vào Tháng 4, 2024
RES trả lời vào 29/04/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 - Xuất sắc

Trang

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Central location to all areas by subway. Free hotel shuttle services to main tourist areas. Hotel is in shopping area.
Lưu trú 15 đêm vào Tháng 4, 2024
RES trả lời vào 29/04/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 - Tốt

YURI

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
連泊でしたが清掃もあり、水も補充してありました。 キッチンが付いてたので、洗面所が２箇所あり便利でした。 シャワーの水圧も問題ありません。
Lưu trú 2 đêm vào Tháng 4, 2024
RES trả lời vào 26/04/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 - Xuất sắc

Nathalie

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
amazing stay!
Lưu trú 8 đêm vào Tháng 4, 2024
RES trả lời vào 26/04/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 - Tốt

SAYAKA

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
トリプルベッドに宿泊しましたが、お部屋も洗面部分も広々していて、3人でもストレスフルでのんびり出来ました。 キッチンもレンジも洗濯機もあります。 お皿一式、フライパン、洗剤などもありました。 ただ、初日からボディーソープの中身が空で、翌日掃除が入ったら補充してくれるかな？と思ってましたが、してくれてなかったのと、2日目の朝、スリッパをきれいに揃えて外出したのに、戻って来たらスリッパがなくなっていて新しいのもなかったため、さすがにフロントに言って、スリッパとボディーソープを持って来てもらいました。 気になった点はそれくらいで、同行者とも、またココに泊まりたいと話してました。 東大門からも近いですし、仁川からのリムジンバスはすぐ近くに停車するので、立地も良いです。
Lưu trú 2 đêm vào Tháng 4, 2024
RES trả lời vào 24/04/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 - Xuất sắc

Deva

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I stayed here for four nights and very much enjoyed it. The hotel was very clean so was our room. The amenities were great! The gym was very well maintained and had all the essential equipment you would need. It’s a very short walk to gwangjang market (5 minutes) and it’s central to the main busses and train stations you would need for going to different parts of the city. I would recommend this hotel to anyone considering staying in Seoul!
Lưu trú 4 đêm vào Tháng 4, 2024
RES trả lời vào 22/04/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 - Xuất sắc

HITOSHI

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
スタッフの方々が親切で、部屋もキレイで快適でした！
Lưu trú 2 đêm vào Tháng 4, 2024
RES trả lời vào 22/04/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

6/10 - Được

Andrew

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Shower knob fell off and could not take shower for two days but it was fixed for use next day. great location for eatery and transportation.
Lưu trú 2 đêm vào Tháng 4, 2024
RES trả lời vào 22/04/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 - Xuất sắc

KI HO

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The aircond could be better if we could adjust it.
Lưu trú 9 đêm vào Tháng 4, 2024
RES trả lời vào 22/04/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 - Xuất sắc

Jung Hun

Đi theo nhóm, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel and great location!
Lưu trú 4 đêm vào Tháng 4, 2024
RES trả lời vào 17/04/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 - Xuất sắc

WING MAN AGNES

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Studio room is modern n well furnished.
Lưu trú 3 đêm vào Tháng 4, 2024
RES trả lời vào 15/04/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 - Tốt

Gregg, Seattle

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hip hotel in happening part of town. The 20th floor reception area with bar and view of swimming pool was stunning. Rooms were comfortable and clean but quite small. Minor quibbles- tv came on every time you entered the room, concierge was helpless when I asked for dining recommendations, food was good but pricey compared to room charge. Overall good value though
Lưu trú 4 đêm vào Tháng 4, 2024
RES trả lời vào 15/04/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 - Tốt

Kristina

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Das Hotel ist in sehr guten Zustand! Modern und sauber. Gute Erreichbarkeit zu 2 Metro Linien. DDP Zentrum ca. 5-10 min. zu fuß entfernt
Lưu trú 2 đêm vào Tháng 3, 2024
RES trả lời vào 15/04/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

4/10 - Kém

Kanas, London

Đi cùng gia đình
Không thích: Nhân viên & dịch vụ
The hotel, though conveniently situated within a 10-minute walk from the major shopping malls in Dongdaemun, appeared to prioritize capacity over quality service. It merely offering the bare minimum for tourists and the staffs are less helpful than other hotels we stayed before (e.g. Marriott and RYSE Autograph Collection). This left much to be desired in terms of the overall guest experience. we stayed at the residence for a week, booked 2 rooms for 3 people, and not one day we were not disappointed. Unlikely to return and not recommend.
Lưu trú 7 đêm vào Tháng 4, 2024
RES trả lời vào 12/04/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Regarding the service quality you mentioned, we will share your precious comments with our related department and try to improve our service and system. If you visit again next time, we promise to provide you with better service. Looking forward to welcoming you back in the near future. Thank you.

10/10 - Xuất sắc

Lok Siu Lucille

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Room is spacious!
Lưu trú 3 đêm vào Tháng 4, 2024
RES trả lời vào 12/04/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 - Xuất sắc

DAISUKE

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
綺麗な施設でとても満足でした。
Lưu trú 2 đêm vào Tháng 4, 2024
RES trả lời vào 12/04/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 - Tốt

Kozue

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024
RES trả lời vào 12/04/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 - Tốt

TOMOKO

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
とても清潔で、広さも十分。 何を言えば浴槽が無いくらいですが、垢すりで入って来ちゃえば問題無しです。 また利用したいホテルでした。
Lưu trú 2 đêm vào Tháng 4, 2024
RES trả lời vào 12/04/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 - Xuất sắc

MASAAKI

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
RES trả lời vào 09/04/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

6/10 - Được

Emi

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
1階のフロントの対応が、冷たく感じた。朝晩の挨拶くらいはしてほしかった。
Lưu trú 2 đêm vào Tháng 3, 2024
RES trả lời vào 09/04/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 - Xuất sắc

JENNIFER

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had a pleasant stay and nothing to complain about the service.
Lưu trú 10 đêm vào Tháng 3, 2024
RES trả lời vào 09/04/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 - Xuất sắc

Richard

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Received a free upgrade to a room with kitchen. Really enjoyed the washer and dryer in the room. The breakfast was very good.
Lưu trú 4 đêm vào Tháng 4, 2024
RES trả lời vào 09/04/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 - Xuất sắc

Balwinder

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The place was very clean and staff were really nice. Quick uber ride to myeongdong as well. I would recommend the place.
Lưu trú 1 đêm vào Tháng 3, 2024
RES trả lời vào 05/04/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 - Tốt

Michael

Lưu trú 2 đêm vào Tháng 4, 2024
RES trả lời vào 24/04/2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.