8/10 - Tốt
Katherine
Đi cùng gia đình, Đi cùng bạn đồng hành
07/04/2024
Thích: Tiện nghi, dịch vụ
We arrived and had no issues checking in with the self service checkin machine. On arrival to our room there were alot of wear and tear to the apartment and staining on the floors, mat and kitchen chairs. I sent them immediately to the WhatsApp number just to confirm that it was not my family who had caused the dirt and damage, we never received a reply. The apartment was just okay, it could of been amazing if a little effort and maintenance had been applied. I have never stayed at this type of accommodation without any form of cleaning materials being provided, such as washing up liquid, dishwasher tablets ect but there was a shop a few doors down so this did not cause any issues for me. The only day we seen anyone in reception was the morning of checkout and that was it. Pool area is also nice and relaxing but pool was dirty with bird poop and feathers so we chose not to use it but we did relax on the sun loungers. Shame as this apartment was located in a lovely area and very close to transport links. If I were returning to Seville I would choose somewhere else due to the general cleanliness of the apartment.
Katherine
Lưu trú 4 đêm vào Tháng 4, 2024