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"Location of the hotel was perfect. Everything was a short walk to the cathedral, shopping, market place and Elizabeth gardens. We parked in the short term car park on Brown street and the hotel provided a parking card for £6 a night which is reasonable. The also provided a fan as it was hot. Missing is a mini fridge. That would have been nice to keep our drinks cold."

"Clean room and great price. Close to Durdle Door. "

"There was no lift and although staff helped me with my case,I still had to climb up and down to the 2nd floor. I had asked for a lower room because I have severe heart failure, despite having booked in January, there were many people, far fitter than me on the 1st floor. My room was clean but the curtain was not hanging properly. Many of the carpets need a clean, so did the big window on the stairs which was filthy with cobwebs, The garden needed tidying up, there were cigarette butts everywhere. The parking was perfect. Most of the staff were very helpful."

"This hotel is just fantastic. Plenty of parking , spacious clean room with plenty of coffee/tea milk and fluffy towels . The location is brilliant for the new forest and beaches . There is an Indian restaurant next door which is delicious. The hotel has a microwave and plates cutlery si you can heat up your own food or left overs from the curry . I have had the most relaxing weekend break at this hotel and cannot recommend this highly enough . "

"Parking was easy and secure not something you find that often so yes good. Staff was super happy,bar was great and well stocked being a pub owner myself it was lovely to see , definitely coming back "

"Great breakfast "

"The location was great, with friendly, helpful staff and rooms had everything needed albeit a bit basic and plug sockets seemed a bit scarce. Breakfast was in a lovely area and really good - nice touch bringing fresh eggs of your choice. I would suggest bringing toast too so they don’t go cold when waiting for toaster! Would recommend as a great base for short trip."

"Caravan was tired but very clean. Value good for what we paid. Excellent site, amenities are great, everything required to make our stay an enjoyable experience. Pool area very clean. All staff extremely helpful and polite. Great location. Would definitely recommend and would definitely visit again. Well done sandy balls 👏👏👏"

"Went down when breakfast started at 6:30 and the hashbrowns were already cold."