Tìm Villa tại Sherburn in Elmet

"NICE STAFF GOOD VALUE FOR MONEY, CAR PARKING ok SHOWER PRESSURE NOT GOOD"

"Very disappointing stay, particularly considering the price paid. The room was comfortable and the shower good, but housekeeping standards declined throughout our stay. Even after servicing, sheets were not changed, the floor was not hoovered and the bathroom was not mopped. Breakfast was poor in both quality and service, and got worse as the week progressed. We ate in the restaurant one evening and paid premium prices for very poor food. The pizza appeared to have a shop-bought base and...

"I really can’t express how disappointed you will be. Staff felt like they really don’t want to be there. If you like broken beds, dirty dusty rooms, cutlery that’s not been washed, beans that are not even no frills, the whole place is like something out of horror movie. I could go on for ages. Stinking towels is like a speciality"

"My room wasn’t ready on arrival which was ok as I was early. I was leaving early for a late lunch /early dinner prior to a concert and asked if the hotel had r ion I could use if I needed to change. Was told emphatically no and I could feel free to use a public toilet and all of this in front of other guests. Not great as customer service goes. I have stayed on this hotel on multiple occasions with no problems. Service behaviour really bothered me"

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"Just as good as when we stayed years ago"

"Comfortable and clean room, felt very cosy. Only downside to the stay was noise from the street below until the early morning which we hadn't experienced at previous visits"

"A beautiful place to stay with amazing country side views. Food very expensive but on the hole a wonderful relaxing stay."

"The room was clean but the corridor carpet needs a deep clean and proper hoovering. Aldo kitchen staff needs more training how they should talk to their customer with their request. Jane was very helpful and quickly sorted breakfast out for us. Shortage of staff can not be a excuse for not providing the service."

"I stay around 10 times a year. A 5 star welcome, 5 star food, 5 star service and a 5 star room. A unique old hotel with a modern, clean, tidy fresh feel. The food is amazing, locals travel here for the food. Highly recammend!"

"The room and hotel worked for what it was offering! I enjoyed my stay and the staff were very friendly and helpful, but the door to the room I was staying in wasn’t working properly so I did run into some minor issues there. Other than that, it was very smooth sailing! Would recommend!"

"One of our favourite hotels , we love the staff especially Carolyn who’s show much help , giving us gorgeous rooms which we love , the meal last night at the peachy restaurant was excellent, they’ve got a lot of bad reviews which I can’t understand we both had steaks which we thought was brilliant, we had a great laugh with James who we thought was very helpful thanks we will back Soon"

"Staff polite and professional. Marked down as lifts very slow so took 10 minutes to get from room to reception."

"All was great but follow up after booking to confirm all on your booking needswas correct."