Khách sạn Shiroki Dol

"Great place to stay for a couple nights to explore Rila national park. Comfortable beds and beddings, great food, breakfast and dinner."

"Das Personal war sehr freundlich"

"Amazing staff, properly, amenities, location and nature!!! And dining!!"

"Parfait"

"Was not told there is no hot water. Asked for a 4am wake up call and didn't get one until 4:30am. The front desk guy said he was busy when asked why he didn't call when specific asked for. Asked for a to go breakfast but did not get one. If you want poor customer service ,no hot water and staff to busy to attend to the customer needs this is a hotel for you. I will never go back to this hotel again."

"Great inferior, friendly personal, nice wellness. I highly recommend."

"Room spotless clean excellent staff good value for money"

"We always enjoy the uniqueness of the place. Its location is great and the facilities are also good. We noticed an obvious uplift in food quality this year. "

"The listing for this apartment hotel was misleading. It said that it has Spa Facilities and swimming pool but it did not. There was such in nearby building in another hotel with similar name that charged extra 43 eur and said they have nothing to do with Flora Daisy"

"We just need someone who speaks English well. "

"The room was the worst hotel room I’ve ever seen and certainly nowhere near 4 star. Everything is Broken and filthy with insects and bugs. Food was just as bad no variety at all, pointless going half board as we had to eat out most of the time as it was so bad. The facilities are neglected the customer care non existent and most nights there was screaming and fighting from locals at the front reception leaving clubs and bars . Incredibly unsafe for families and poor value for money. Worst...

"There isn't anyone at the front desk most of the time. When you need help with anything, no one is there to help."