"Nature is perfect I Like it
but they charge me for Breakfast food and Juices that 1st server said were included in the package, after the fact they change their mind and charge me for the free Items list that was indicated from the beginning, indicating that from the original list some items were still chargeable. No good they need proper training and be honest from the beginning with clients. ether it is free or not??? Very confused and upset we decided not to go back to have breakfast. "
"La atención en el restaurante y la comida es muy buena pero las habitaciones son muy calurosas, no hay aire acondicionado. Y en el baño no hay agua caliente. En la recepción uno debe esperar hasta que aparezca quien te atienda. "
"Hotel has great potential, but is very poorly managed. This is a very expensive hotel and does not provide a service in line with what is charged.
The beach is gourgeous, but full with plastic waste that comes from the sea. All neighboring hotels and restaurants clean their beaches, this one does not.
Additionally, the hotel charges disproportionate prices on everything: transfer from Cancun airport is 3x more than what we paid, a meal is 2x more than any restaurant in the village, a tour to...
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We expected more from our accommodation, as the listing described more features, such as an ocean view. There was no ocean view — instead, we had a view of the street and a construction site. The complex is huge, and the apartment was located at the very far end, which was very inconvenient. The pool was unusable because the water was extremely warm.
Overall, the apartment was nice and clean, but to address all the initial issues, I got in touch with the host and was promised a 20% refund. I...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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Commune with nature and explore the great outdoors at Punta Herrero Estuary during your travels in Punta Herrero. While you're in the area, wander around the natural setting.
Find out about the history of Felipe Carrillo Puerto when you spend time at Pueblo Felipe Carrillo Plaza. Discover the coral reefs while you're in the area.
Learn about the local history of Felipe Carrillo Puerto when you spend time at Santuario de la Cruz Parlante. Discover the coral reefs while you're in the area.
You can spend an afternoon exploring the galleries in Centro Cultural Chan Santa Cruz in Felipe Carrillo Puerto. Discover the coral reefs while you're in the area.
What's the area like around Sian Ka'an Biosphere Reserve?
If you're planning to come to the area to visit Sian Ka'an Biosphere Reserve, take some time to see the rest of the sights while you're in town. This welcoming area is known for its array of dining options and bar scene.
If I need to cancel the hotel reservation for my stay near Sian Ka'an Biosphere Reserve, will I receive a refund?
Yes! You'll find that most room reservations are fully refundable if you cancel prior to the accommodation's cancellation deadline, which often is within 24-48 hours of your scheduled arrival. If your reservation is non-refundable, it may still be possible to cancel it and receive a refund within a 24-hour period of your booking. Enter your dates, click on "Search", then you can filter by "fully refundable" to view the best deals near Sian Ka'an Biosphere Reserve.
