Best Western, Sigriswil, Bang Bern

"The check in experience was good . The location is quite convenient. At time of checking out we are confused if if was prepaid and if the breakfast was part of it. It was not a big deal since we traveled to several cities and booked quite early. The staff a mid age lady had stone face in dialogue and in all process not a smile . She should be scheduled to a customer service workshop to know how to smile and convey her message."