Khách sạn Simonton Lake

"The hotel was very clean and had a modern feel to it. Room was spacious, clean and modern. The staff was friendly and helpful. The breakfast was ok depending on the day. The food for the most part was good enough. The flat sausage was to be desired. Few disappointments. I thought all of the Tru Hilton had a pool. This one did not have a pool but they had a pool table. Kids was bummed about that. I should have paid closer attention. The pool table, Jenga and outside connect 4 which the...

"Disappointed that not all amenities were available yet staff was unwilling to offer solutions or discount for inconveniences due to poor upkeep. No WiFi the whole stay and elevators were out of service but my family was placed on the second floor. Room experience was satisfactory, other than being woken up at 2am to someone trying to enter the wrong room."

"The hotel was very nice. The rooms are very roomy. The separate dressing room with an extra sink is nice. We had a balcony which was great. The only thing I didn’t like was the soap which had no scent. I never give 5 stars because there is always room for improvement, but it was rated very high like it was the last time we stayed there."

"Beds very uncomfortable no coffee maker no microwave. Could use taller stool in bathroom just terrible. Would not stay there again"

"The room was moderately clean. The water in the sink and shower was cool not hot. The staff was cooperative."

"Our visit was excellent."

"Hotel was clean and staff were pleasant and helpful. We would stay here again!"

"Great place to stay!"

"Staff issue with women Gail but other then her Misinformation, miscommunication, & unprofessionalism which made me and my family very uncomfortable but other then that we enjoyed our stay Nice continental breakfast"

"Under construction but that didn’t hurt the experience. Staff is so friendly. The hotel is adorable."

"Decent place"

"my only complaint was the pool was very cold"

"Great bang for your buck."

"Me encantó mucho todo limpio y bien cuidado ya lo tengo para volver por qué está súper nítido me encantó se los recomiendo a todos Mis felicitaciones a todos en el hotel"

"Very nice hotel."

"POOL WAS CLOSED!!!! VERY DISAPPOINTED!!!! Staying with a youth basketball team and their families. Had down time between games AND NO POOL TO SWIM IN!!!!! Understaffed!!!! 1 man ran ragged Sunday & Monday July 12th and 13th...checking people out, trying to keep breakfast stocked, he was SO BUSY THE FRONT DESK WAS LEFT UNATTENDED! Needed a PLUNGER!!! WAS TOLD OUR ROOM 109 ALWAYS HAS THAT PROBLEM!!!! Took 15 minutes for someone to find us a plunger. Told we had to fix ourself...no staff...

"The staff was very nice and helpful but the pool had ants in it and there wasnt many options for breakfast. The shower was very slippery, it needs a grab bar inside of the shower not just outside of it, and the room handles were hard to open"

"Arrived late, and left early, so we didn't check out most of the hotel. It is an older building, but has a lot of updated amenities. Served it's purpose well enough"