Tất cả nhận xét được hiển thị đều là từ trải nghiệm thật của khách. Chỉ những khách đã đặt kỳ lưu trú với chúng tôi mới có thể gửi nhận xét. Chúng tôi xác thực nhận xét theo nguyên tắc của mình và đăng tất cả nhận xét, dù tích cực hay tiêu cực.Thông tin thêmMở trong cửa sổ mới
Đánh giá 10 - Xuất sắc. 502/1000 nhận xét" "
10 - Xuất sắc
502
Đánh giá 8 - Tốt. 402/1000 nhận xét" "
8 - Tốt
402
Đánh giá 6 - Được. 73/1000 nhận xét" "
6 - Được
73
Đánh giá 4 - Kém. 16/1000 nhận xét" "
4 - Kém
16
Đánh giá 2 - Tồi. 7/1000 nhận xét" "
2 - Tồi
7
9,0/10
Sạch sẽ
9,0/10
Nhân viên & dịch vụ
8,4/10
Tiện nghi, dịch vụ
8,8/10
Điều kiện & cơ sở vật chất nơi lưu trú
8,6/10
Thân thiện với môi trường
Nhận xét
10/10 - Xuất sắc
Khách đã xác thực
Khách đi công tác, Đi cùng bạn đồng hành
25/03/2019
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ăn sáng, nhiều món, phù hợp cả Châu Á và Phương Tây
Khách đã xác thực
Lưu trú 2 đêm vào Tháng 3, 2019
Yiqi trả lời vào 30/03/2019
Dear Sir/Madam, Thank you for taking the time to tell us about your experience at Holiday Inn Express Singapore Katong. We are glad to know that you have enjoyed your stay with us and looking forward to see you on next arrival. Thank you
8/10 - Tốt
ELENOA
26/05/2024
ELENOA
Lưu trú 4 đêm vào Tháng 5, 2024
10/10 - Xuất sắc
Takahiro
24/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Takahiro
Lưu trú 1 đêm vào Tháng 5, 2024
10/10 - Xuất sắc
Zayn
21/05/2024
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Great
Zayn
Lưu trú 5 đêm vào Tháng 5, 2024
10/10 - Xuất sắc
Paul
14/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location for transport options and food
Paul
Lưu trú 7 đêm vào Tháng 5, 2024
Jumaat trả lời vào 15/05/2024
Dear Mr. Paul,Greetings from Holiday Inn Express Singapore Katong!Thank you for taking the time to tell us about your experience at Holiday Inn Express Singapore Katong. I am delighted to learn that you are satisfied with our location and quality of food! Your kind remarks have been shared with the team!Mr Paul, please know that your feedback is very important to us and it is only through feedback such as yours that we can continuously make changes to our brand to improve the guest experience.Once again, thank you for choosing Holiday Inn Express Singapore Katong.Regards,JumaatGuest Service Leader
10/10 - Xuất sắc
Juan
Đi cùng gia đình
11/05/2024
Excellent stay. Very clean and modern. Extremely friendly staff. Good breakfast to start the day.
Juan
Lưu trú 4 đêm vào Tháng 4, 2024
10/10 - Xuất sắc
Camille, Port of Spain
Đi cùng bạn đồng hành
10/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ
Staff were very approachable. Breakfast options were vast. Room was small, simple but comfortable enough for a short stay
Camille
Lưu trú 5 đêm vào Tháng 3, 2024
10/10 - Xuất sắc
himadri
07/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything is fine, but I must admit, the breakfast options didn't quite meet my expectations. Perhaps I'm accustomed to a different array of foods in the morning.
himadri
Lưu trú 2 đêm vào Tháng 5, 2024
6/10 - Được
Sanjev
06/05/2024
It was my birthday and it’s pretty disappointing to note no one has wishes u or anything despite us mentioning it. There is no more perfect service. They take your identification which clearly shows it. Never coming back here again
Sanjev
Lưu trú 3 đêm vào Tháng 5, 2024
6/10 - Được
Toyoaki
Đi cùng gia đình
04/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Dear Toyoaki, Greetings From Holiday Inn Express Katong, Thank you for sharing such a review of your recent stay with us! Your positive comments are greatly appreciated, and we look forward to having the opportunity to welcome you back in the future.If there's anything else we can do to make your next stay even more enjoyable, please do not hesitate to contact me directly at prem.sangaralingam.ihg.com or dm.sinka@ihg.com. Best Regards, PremGuest Service Leader
10/10 - Xuất sắc
Zhaoda
04/05/2024
Zhaoda
Lưu trú 1 đêm vào Tháng 5, 2024
10/10 - Xuất sắc
Rachel
02/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Rachel
Lưu trú 7 đêm vào Tháng 4, 2024
10/10 - Xuất sắc
Justin, Auckland
23/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place to stay in a great area.
Justin
Lưu trú 2 đêm vào Tháng 4, 2024
10/10 - Xuất sắc
Elena
23/04/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ
I have a pleasant stay. It’s my first time in Singapore and the people that are employed in Holiday Inn were sweet, pleasant, and most of all courteous.Thank you! @ the 16th floor, the sweetest 😎
Elena
Lưu trú 3 đêm vào Tháng 4, 2024
8/10 - Tốt
IN
12/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ
IN
Lưu trú 4 đêm vào Tháng 4, 2024
10/10 - Xuất sắc
John, Chertsey
11/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice room. Comfy bed. Good shower. Great breakfast. All staff excellent. 15 min taxi ride from airport but worth it as a stopover
John
Lưu trú 1 đêm vào Tháng 4, 2024
8/10 - Tốt
baiqiao
05/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything is average.
baiqiao
Lưu trú 2 đêm vào Tháng 3, 2024
8/10 - Tốt
Winnet
03/04/2024
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Winnet
Lưu trú 4 đêm vào Tháng 3, 2024
8/10 - Tốt
Crazettie
Đi cùng gia đình
01/04/2024
The staff are good
Crazettie
Lưu trú 3 đêm vào Tháng 3, 2024
10/10 - Xuất sắc
Collene, Ocala
Đi cùng bạn đồng hành
31/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lovely property not far from the airport. On-site restaurant, plus the area is loaded with great food options.
Bedroom is small, but sufficient for 2 people.
Bed was super comfy with choice of pillows. Bathroom was spotless.
Breakfast was tasty with lots of options.
Collene
Lưu trú 1 đêm vào Tháng 3, 2024
10/10 - Xuất sắc
John
27/03/2024
John
Lưu trú 1 đêm vào Tháng 3, 2024
10/10 - Xuất sắc
simranjit
17/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent
simranjit
Lưu trú 5 đêm vào Tháng 2, 2024
Yih Chyi trả lời vào 27/03/2024
Dear simranjit, Greetings from Holiday Inn Express Singapore Katong! Thank you for taking the time to leave a review for your stay. We are happy to hear that you have enjoyed your stay with us. We hope to welcome you back in the near future.
10/10 - Xuất sắc
Vinod
Đi cùng gia đình
15/03/2024
Thích: Tiện nghi, dịch vụ
Convenient location and great service
Vinod
Lưu trú 1 đêm vào Tháng 3, 2024
Thivy trả lời vào 15/03/2024
Dear Mr.Vinod,Greetings from Holiday Inn Express Singapore Katong!Thank you for taking the time to tell us about your overall experience at Holiday Inn Express Singapore Katong. Mr.Vinod, please know that your feedback is very important to us and it is only through feedback such as yours that we are able to continuously make changes to our brand to improve the guest experience.We hope to serve you again in the near future!Thank you and have a lovely day ahead!Regards,ThivyAssistant Guest Service Leader
8/10 - Tốt
Maureen
Đi cùng bạn đồng hành
13/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good Area..great breakfast buffet area walkable for local bars &restaurants
Maureen
Lưu trú 1 đêm vào Tháng 3, 2024
Thivy trả lời vào 14/03/2024
Dear Ms.Maureen,Greetings from Holiday Inn Express Singapore Katong!Thank you for taking the time to tell us about your overall experience at Holiday Inn Express Singapore Katong. I am delighted to learn that you are satisfied with the quality of our Express start breakfast, and convenient neighborhood here.Ms.Maureen, please know that your feedback is very important to us and it is only through feedback such as yours that we are able to continuously make changes to our brand to improve the guest experience.We hope to serve you again in the near future!Thank you and have a lovely day ahead!Regards,ThivyAssistant Guest Service Leader
8/10 - Tốt
KOHKI
Khách đi công tác
13/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
部屋はとても綺麗で清潔感がありました。また、朝食会場も十分なスペースがありました。
KOHKI
Lưu trú 3 đêm vào Tháng 3, 2024
Thivy trả lời vào 13/03/2024
Dear Mr.Kohki,Greetings from Holiday Inn Express Singapore Katong!Thank you for taking the time to tell us about your overall experience at Holiday Inn Express Singapore Katong. Mr.Kohki, please know that your feedback is very important to us and it is only through feedback such as yours that we are able to continuously make changes to our brand to improve the guest experience.We hope to serve you again in the near future!Thank you and have a lovely day ahead!Regards,ThivyAssistant Guest Service Leader
10/10 - Xuất sắc
NAOKI
12/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Dear Mr.Naoki,Greetings from Holiday Inn Express Singapore Katong!Thank you for taking the time to tell us about your overall experience at Holiday Inn Express Singapore Katong. I am delighted to learn that you are satisfied with the quality of our breakfast, staff, cleanliness, and room here. Your kind remarks have been shared with the team.Mr. Naoki, in regard to the subway, currently the MRT station near the hotel and it will be complete by this year 2024. Mr.Naoki, please know that your feedback is very important to us and it is only through feedback such as yours that we are able to continuously make changes to our brand to improve the guest experience.We hope to serve you again in the near future!Thank you and have a lovely day ahead!Regards,ThivyAssistant Guest Service Leader
8/10 - Tốt
Bienvenido
Khách đi công tác
12/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Relaxing
Bienvenido
Lưu trú 1 đêm vào Tháng 3, 2024
Thivy trả lời vào 12/03/2024
Dear Mr.Bienvenido,Greetings from Holiday Inn Express Singapore Katong!Thank you for taking the time to tell us about your overall experience at Holiday Inn Express Singapore Katong. Mr.Bienvenido, please know that your feedback is very important to us and it is only through feedback such as yours that we are able to continuously make changes to our brand to improve the guest experience.We hope to serve you again in the near future!Thank you and have a lovely day ahead!Regards,ThivyAssistant Guest Service Leader
10/10 - Xuất sắc
Rolando
Đi cùng bạn đồng hành
11/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Breakfast was excellent
Rolando
Lưu trú 3 đêm vào Tháng 3, 2024
Thivy trả lời vào 11/03/2024
Dear Mr.Ronaldo,Greetings from Holiday Inn Express Singapore Katong!Thank you for taking the time to tell us about your overall experience at Holiday Inn Express Singapore Katong. I am delighted to learn that you are satisfied with the quality of our Express Start breakfast.Mr.Ronaldo, please know that your feedback is very important to us and it is only through feedback such as yours that we are able to continuously make changes to our brand to improve the guest experience.We hope to serve you again in the near future!Thank you and have a lovely day ahead!Regards,ThivyAssistant Guest Service Leader
8/10 - Tốt
Michael, Bergisch Gladbach
Đi cùng bạn đồng hành
07/03/2024
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Gutes Frühstück, etwas abgewohnt. Sehr freundliches Personal. Dank Taylor Swift Konzerten deutlich überzogene Preise!
Michael
Lưu trú 3 đêm vào Tháng 3, 2024
William trả lời vào 07/03/2024
Dear Michael,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our staff to be very friendly, as providing exceptional service is a top priority for us.We're sorry to hear that your breakfast experience didn't meet your expectations. We're continuously working to improve our offerings, and your feedback will be taken into consideration as we strive to enhance our breakfast options.Regarding the pricing during the Taylor Swift concerts, we understand your concern. The demand during special events can sometimes lead to fluctuations in prices, and we apologize for any inconvenience this may have caused. We always aim to provide fair pricing for our guests, and we'll take your feedback into account as we review our pricing policies for future events.We truly value your patronage and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Warm regards,William ThaiAssistant Rooms Division Manager
8/10 - Tốt
anjani
03/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The only issue I found that there was no toilet paper in the toilet and I had to wait over 10 minutes even after I called the reception to get it.
anjani
Lưu trú 2 đêm vào Tháng 2, 2024
Sikin trả lời vào 03/03/2024
Dear Ms Anjani,Greetings from Holiday Inn Express Singapore Katong!Thank you for taking the time to tell us about your experience at Holiday Inn Express Singapore Katong. I am delighted to learn that you are satisfied with the overall experience here! Your kind remarks have been shared with the team!Ms Anjani, my sincere apology for the unpleasant experience you encountered during your stay. I greatly appreciate you taking the time to bring this matter to my attention and apologize for any inconvenience you may have experienced due to the lack of toilet paper in your room as well as the waiting time for the requests.We deeply regret that you had to experience this inconvenience and that our response time to your request for assistance was longer than expected. Providing a comfortable and hassle-free experience for our guests is of utmost priority, and it is disappointing to learn that we fell short of meeting your expectations in this regard.Ms Anjali, please know that your feedback is very important to us and it is only through feedback such as yours that we can continuously make changes to our brand to improve the guest experience.While we cannot erase this unpleasant experience, we hope that you will give us the opportunity to serve you again in the future. Thank you and have a nice day ahead!Regards,SikinSenior Guest Service Leader
10/10 - Xuất sắc
A
Khách đi công tác
29/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
A
Lưu trú 3 đêm vào Tháng 2, 2024
Yih Chyi trả lời vào 10/03/2024
Dear A,Greetings from Holiday Inn Express Singapore Katong! Thank you for taking the time to leave a review for your stay. We are happy to hear that you have enjoyed your stay with us. We hope to welcome you back in the near future.
8/10 - Tốt
MARCOS LOURENÇO
Khách đi công tác
27/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi phòng
Um bom hotel 3 estrelas
Um bom hotel para o padrão IBIS/Holiday In.
Localização escelente!
Café da manhã muito bom! Muita variedade, inclusive considerando o cardápio brasileiro (suco/frutas/café com leite/torradas/ovos mexidos/sucos/etc.
Elevadores rápidos!
Atendimento excelente!
Só peca mesmo no conforto dos quartos (pequeno e banheiro alaga. Box parece invertido!
MARCOS LOURENÇO
Lưu trú 2 đêm vào Tháng 2, 2024
Yih Chyi trả lời vào 10/03/2024
Dear MARCOS LOURENCO, Greetings from Holiday Inn Express Singapore Katong! Thank you for taking the time to leave a review for your stay. We are happy to hear that you have enjoyed your stay with us. We hope to welcome you back in the near future.
10/10 - Xuất sắc
Ibrahim
Khách đi công tác
25/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Ibrahim
Lưu trú 1 đêm vào Tháng 2, 2024
Yih Chyi trả lời vào 10/03/2024
Dear Ibrahim,Greetings from Holiday Inn Express Singapore Katong! Thank you for taking the time to leave a review for your stay. We are happy to hear that you have enjoyed your stay with us. We hope to welcome you back in the near future.
6/10 - Được
Ming Kwang
24/02/2024
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Ming Kwang
Lưu trú 1 đêm vào Tháng 2, 2024
Yih Chyi trả lời vào 10/03/2024
Dear Ming Kwang, Greetings from Holiday Inn Express Singapore Katong! Thank you for taking the time to leave a review for your stay. We are happy to hear that you have enjoyed your stay with us. We hope to welcome you back in the near future.
10/10 - Xuất sắc
Shujia
Đi cùng gia đình
24/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Shujia
Lưu trú 8 đêm vào Tháng 2, 2024
Yih Chyi trả lời vào 10/03/2024
Dear ShujiaGreetings from Holiday Inn Express Singapore Katong! Thank you for taking the time to leave a review for your stay. We are happy to hear that you have enjoyed your stay with us. We hope to welcome you back in the near future.
8/10 - Tốt
Yao
24/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very clean with friendly staff. I appreciate that I was able to get my camera back as I left it at the dining table. My only complaint is the room is a bit too cold. The temperature is central controlled.
Yao
Lưu trú 2 đêm vào Tháng 2, 2024
Yih Chyi trả lời vào 10/03/2024
Dear Yao, Greetings from Holiday Inn Express Singapore Katong! Thank you for taking the time to leave a review for your stay. We are so sorry to hear that the room temperature was not up to your expectations, we would like to inform you that the aircon temperature can be adjusted directly from the room, as our air-cons is not controlled by a centralized air conditioning system However, we are thankful for your valuable feedback. We hope to welcome you back in the near future.
10/10 - Xuất sắc
MASAYOSHI
22/02/2024
MASAYOSHI
Lưu trú 1 đêm vào Tháng 2, 2024
Yih Chyi trả lời vào 27/03/2024
Dear MASAYOSHI, Greetings from Holiday Inn Express Singapore Katong! Thank you for taking the time to leave a review for your stay. We are happy to hear that you have enjoyed your stay with us. We hope to welcome you back in the near future.
2/10 - Tồi
benson
Khách đi công tác
21/02/2024
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
benson
Lưu trú 3 đêm vào Tháng 2, 2024
Yih Chyi trả lời vào 10/03/2024
Dear benson,Greetings from Holiday Inn Express Singapore Katong!Thank you for taking the time to leave a review for your stay. We are so sorry to hear that the stay was not up to your expectations. Please allow me to share this comment with the management team for further improvements.
10/10 - Xuất sắc
Sarah
Đi cùng gia đình, Đi cùng bạn đồng hành
20/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Such a convenient spot - and a killer breakfast buffet!
Sarah
Lưu trú 1 đêm vào Tháng 12, 2023
Thivy trả lời vào 20/02/2024
Dear Ms.Sarah,Greetings from Holiday Inn Express Singapore Katong!Thank you for your feedback! We're thrilled to hear that you enjoyed your stay with us and that you found our hotel to be a convenient location for you. It is also fantastic to hear that you enjoyed our breakfast buffet! We strive to offer a wide variety of delicious options to satisfy our guests' tastes and preferences.Ms.Sarah, please know that your feedback is very important to us and it is only through feedback such as yours that we are able to continuously make changes to our brand to improve the guest experience.We hope to serve you again in the near future!Thank you and have a lovely day ahead!Regards,ThivyAssistant Guest Service Leader
10/10 - Xuất sắc
Mark F.
19/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Jumaat made our trip special.
Jumaat made our trip extra-special with all his assistance.
Mark F.
Lưu trú 1 đêm vào Tháng 2, 2024
Thivy trả lời vào 19/02/2024
Dear Mr.Mark F,Greetings from Holiday Inn Express Singapore Katong!Mr.Mark F, Thank you for your kind words! We're thrilled to hear that our colleague Jumaat at the front desk provided you with excellent service during your stay. It's wonderful to know that he was exceptionally helpful and friendly, as providing top-notch service is a priority for us.Your kind remarks have been shared with the team. Feedback like yours motivates us to continue delivering exceptional experiences to all our guests.Mr.Mark, please know that your feedback is very important to us and it is only through feedback such as yours that we are able to continuously make changes to our brand to improve the guest experience.We hope to serve you again in the near future!Thank you and have a lovely day ahead!Regards,ThivyAssistant Guest Service Leader
10/10 - Xuất sắc
Mark F.
19/02/2024
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Jumaat at the front desk should be the manager
Jumaat at the front desk was very helpful, courteous and very professional. he went out of his way to help us.
Mark F.
Lưu trú 1 đêm vào Tháng 2, 2024
Thivy trả lời vào 19/02/2024
Dear Mr.Mark F,Greetings from Holiday Inn Express Singapore Katong!Mr.Mark F, Thank you for your kind words! We're thrilled to hear that our colleague Jumaat at the front desk provided you with excellent service during your stay. It's wonderful to know that he was exceptionally helpful and friendly, as providing top-notch service is a priority for us.Your kind remarks have been shared with the team. Feedback like yours motivates us to continue delivering exceptional experiences to all our guests.Mr.Mark, please know that your feedback is very important to us and it is only through feedback such as yours that we are able to continuously make changes to our brand to improve the guest experience.We hope to serve you again in the near future!Thank you and have a lovely day ahead!Regards,ThivyAssistant Guest Service Leader
10/10 - Xuất sắc
Mark F.
19/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
i really liked the front desk guy Jumaat
Jumaat really went out of his way to make the visit special. maybe he will be made the hotel manager soon.
Mark F.
Lưu trú 1 đêm vào Tháng 2, 2024
Thivy trả lời vào 19/02/2024
Dear Mr.Mark F,Greetings from Holiday Inn Express Singapore Katong!Mr.Mark F, Thank you for your kind words! We're thrilled to hear that our colleague Jumaat at the front desk provided you with excellent service during your stay. It's wonderful to know that he was exceptionally helpful and friendly, as providing top-notch service is a priority for us.Your kind remarks have been shared with the team. Feedback like yours motivates us to continue delivering exceptional experiences to all our guests.Mr.Mark, please know that your feedback is very important to us and it is only through feedback such as yours that we are able to continuously make changes to our brand to improve the guest experience.We hope to serve you again in the near future!Thank you and have a lovely day ahead!Regards,ThivyAssistant Guest Service Leader
10/10 - Xuất sắc
Mark F.
19/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Jumaat at the front desk was very helpful
Jumaat at the front desk was very helpful and professional. we had to have packages delivered and he went out of his way to help us.
He should be the managert!
Mark F.
Lưu trú 1 đêm vào Tháng 2, 2024
Thivy trả lời vào 19/02/2024
Dear Mr.Mark F,Greetings from Holiday Inn Express Singapore Katong!Mr.Mark F, Thank you for your kind words! We're thrilled to hear that our colleague Jumaat at the front desk provided you with excellent service during your stay. It's wonderful to know that he was exceptionally helpful and friendly, as providing top-notch service is a priority for us.Your kind remarks have been shared with the team. Feedback like yours motivates us to continue delivering exceptional experiences to all our guests.Mr.Mark, please know that your feedback is very important to us and it is only through feedback such as yours that we are able to continuously make changes to our brand to improve the guest experience.We hope to serve you again in the near future!Thank you and have a lovely day ahead!Regards,ThivyAssistant Guest Service Leader
10/10 - Xuất sắc
Mark F.
19/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Jumaat at the front desk was excellent
Jumaat at the front desk was excellent. He was so exceptionally helpful and friendly.
Mark F.
Lưu trú 2 đêm vào Tháng 2, 2024
Thivy trả lời vào 19/02/2024
Dear Mr.Mark F,Greetings from Holiday Inn Express Singapore Katong!Mr.Mark F, Thank you for your kind words! We're thrilled to hear that our colleague Jumaat at the front desk provided you with excellent service during your stay. It's wonderful to know that he was exceptionally helpful and friendly, as providing top-notch service is a priority for us.Your kind remarks have been shared with the team. Feedback like yours motivates us to continue delivering exceptional experiences to all our guests.Mr.Mark, please know that your feedback is very important to us and it is only through feedback such as yours that we are able to continuously make changes to our brand to improve the guest experience.We hope to serve you again in the near future!Thank you and have a lovely day ahead!Regards,ThivyAssistant Guest Service Leader
10/10 - Xuất sắc
zaroui
17/02/2024
zaroui
Lưu trú 1 đêm vào Tháng 2, 2024
Yih Chyi trả lời vào 27/03/2024
Dear zaroui, Greetings from Holiday Inn Express Singapore Katong! Thank you for taking the time to leave a review for your stay. We are happy to hear that you have enjoyed your stay with us. We hope to welcome you back in the near future.
10/10 - Xuất sắc
Kalpesh
Đi cùng gia đình
12/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good people doing a great job. Thank you for caring.
Kalpesh
Lưu trú 3 đêm vào Tháng 2, 2024
Yih Chyi trả lời vào 10/03/2024
Dear Kalpesh, Greetings from Holiday Inn Express Singapore Katong! Thank you for taking the time to leave a review for your stay. We hope to welcome you back in the near future. Thank you
8/10 - Tốt
Henrika
11/02/2024
Thích: Nhân viên & dịch vụ
Henrika
Lưu trú 1 đêm vào Tháng 2, 2024
prem trả lời vào 13/02/2024
Dear Ms Henrika, Greetings From Holiday Inn Express Katong, Thank you for sharing such a review of your recent stay with us! We're thrilled to hear that you had a wonderful experience.Your positive comments are greatly appreciated, and we look forward to having the opportunity to welcome you back in the future. If there's anything else we can do to make your next stay even more enjoyable, please do not hesitate to contact me directly at prem.sangaralingam.ihg.com or dm.sinka@ihg.com. Best Regards, PremGuest Service Leader
10/10 - Xuất sắc
Marcus
11/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Marcus
Lưu trú 1 đêm vào Tháng 2, 2024
Yih Chyi trả lời vào 10/03/2024
Dear Marcus, Greetings from Holiday Inn Express Singapore Katong! Thank you for taking the time to leave a review for your stay. We hope to welcome you back in the near future. Thank you
8/10 - Tốt
Khách đã xác thực
10/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Katong hotel
Clean environment but slow shower water flow
Room is small and probably not suitable for 2 large size people
Polite staffs
Near a small shopping mall
Great food nearby including chicken rice, laksa…
Near the great east coast park
Bus directly to and from airport
Khách đã xác thực
Lưu trú 3 đêm vào Tháng 2, 2024
Yih Chyi trả lời vào 10/03/2024
Dear Anonymous, Greetings from Holiday Inn Express Singapore Katong! Thank you for taking the time to leave a review for your stay. We hope to welcome you back in the near future. Thank you
8/10 - Tốt
Thomas
10/02/2024
Thomas
Lưu trú 2 đêm vào Tháng 2, 2024
Yih Chyi trả lời vào 10/03/2024
Dear Thomas, Greetings from Holiday Inn Express Singapore Katong! Thank you for taking the time to leave a review for your stay. We hope to welcome you back in the near future. Thank you