8/10 Good
Van My
3 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Van My
Stayed 6 nights in Dec 2025
Hotel Chancellor@Orchard
3.5 star property
This urban oasis near Orchard Road offers a peaceful garden setting and refreshing pools - the perfect base for exploring Singapore's attractions
Choose dates to view prices
Photo gallery for Hotel Chancellor@Orchard
Hotel Chancellor@Orchard, in the bustling Bugis Street Shopping District, offers a calm retreat from city life. Relax on the garden terrace, swim in the outdoor pool, or let kids enjoy the playground. Guests love the attentive staff and on-site restaurant.
Reviews
7.27.2 out of 10
Good
Popular amenities
- Pool
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Breakfast available
- Parking available
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Deluxe Double or Twin Room
Deluxe Double or Twin Room
8.28.2 out of 10
Very good
17 reviews
(17 reviews)
Highlights
Soundproofed
Air conditioning
LED TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
- 19 sq m
- 1 bedroom
- Sleeps 3
- 1 Queen Bed OR 2 Single Beds
View all photos for Premier Double or Twin Room
Premier Double or Twin Room
Highlights
Soundproofed
Air conditioning
LED TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
Desk
- City view
- 18 sq m
- Sleeps 3
- 1 Queen Bed OR 2 Single Beds
View all photos for Deluxe Triple Room
Deluxe Triple Room
Highlights
Soundproofed
Air conditioning
LED TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
Desk
- 18 sq m
- Sleeps 3
- 3 Single Beds OR 1 Queen Bed and 1 Single Bed
View all photos for Deluxe Triple Room
Deluxe Triple Room
- Sleeps 3
View all photos for Deluxe Room 2 Single bed
Deluxe Room 2 Single bed
- Sleeps 2
View all photos for Premier Triple Room
Premier Triple Room
- Sleeps 3
View all photos for Deluxe Room
Deluxe Room
- Sleeps 2
View all photos for Premier Room
Premier Room
- Sleeps 2
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About the area
Located in Orchard, a neighbourhood in Singapore, Hotel Chancellor@Orchard is in a shopping district and near a train station. Orchard Road and Bugis Street Shopping District are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Singapore Botanic Gardens and Gardens by the Bay. Travelling with kids? Make time for East Coast Park, or head to an event or a match at Marina Bay Street Circuit. Visit our Singapore travel guide
28 Cavenagh Road, Singapore, 229635
What's nearby
Orchard Central2 min walk - 0.2 km
Orchard Road3 min walk - 0.3 km
Plaza Singapura5 min walk - 0.5 km
Fort Canning Park10 min walk - 0.9 km
ION Orchard12 min walk - 1.0 km
Getting around
- Somerset Station6 min walk
- Kempas Baru Station34 min drive
- Changi Airport (SIN)27 min drive
Restaurants
- Samantha's Vip Wine Bar1 min walk
- Tha Siam Thai Kitchen1 min walk
- Al Madinah Restaurant1 min walk
- Bistro Du Le Pin1 min walk
- BISCO SAKABA ～ビスコ酒場～1 min walk
About this property
Hotel Chancellor@Orchard
Family-friendly hotel near Orchard Road
Near Bugis Street Shopping District, Hotel Chancellor@Orchard provides a terrace, a garden and a playground. The on-site restaurant, Bistro@Chancellor, offers breakfast, lunch and dinner. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
You'll also enjoy the following perks during your stay:
- An outdoor pool and a children's pool
- Buffet breakfast (surcharge), self-parking (surcharge) and a vending machine
- 4 meeting rooms, luggage storage and a front desk safe
- Concierge services, a 24-hour front desk and tour/ticket information
Room features
All 488 rooms include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More amenities include:
- Bathrooms with showers and free toiletries
- 32-inch LED TVs with cable channels
- Coffee/tea makers, daily housekeeping and desks
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Parking on site (SGD 10 per day)
- Limited on-site self parking
- Wheelchair-accessible parking available
Food and drink
- Daily buffet breakfast available 7 AM to 10 AM for a fee: SGD 20 for adults and SGD 15 for children
- A restaurant
Restaurants on site
- Bistro@Chancellor
Things to do
- Children's pool
- Outdoor pool
- Playground
Family friendly
- Children's pool
- Laundry facilities
- Outdoor pool
- Playground
- Refrigerator on request
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
- Safe at front desk
- Vending machine
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
Business services
- 4 meeting rooms
Outdoors
- Garden
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible parking
More
- Banquet hall
- Designated smoking areas
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Free toiletries
- Private bathroom
- Shower
- Towels provided
Entertainment
- 32-inch LED TV with cable channels
Food and drink
- Coffee/tea maker
- Refrigerator on request
- Room service
More
- Air conditioning
- Desk
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 4 and younger eat free breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: SGD 50.00 per stay
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: from approximately SGD 20 for adults and from SGD 15 for children
- Self-parking fee: SGD 10 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard
Chancellor@Orchard Singapore
Chancellor@Orchard
Hotel Chancellor@Orchard Hotel
Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard Hotel Singapore
Frequently asked questions
Does Hotel Chancellor@Orchard have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Hotel Chancellor@Orchard pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Chancellor@Orchard?
Self-parking is available for SGD 10 per day.
What time is check-in at Hotel Chancellor@Orchard?
Check-in begins at 3:00 PM.
What time is check-out at Hotel Chancellor@Orchard?
Checkout is at noon.
Where is Hotel Chancellor@Orchard located?
This family-friendly Singapore hotel is located in a shopping district, within 1 mi (2 km) of Plaza Singapura, Orchard Road and Bugis Street Shopping District. Marina Bay Sands Casino and Marina Bay Sands Skypark are also within 3 miles (5 km). Somerset Station is 6 minutes by foot and Dhoby Ghaut Station is 8 minutes.
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Reviews
Hotel Chancellor@Orchard Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4
Cleanliness
8.6
Location
7.2
Staff & service
6.8
Property conditions & facilities
Rating 10 - Excellent. 125 out of 696 reviews
10 - Excellent
125
Rating 8 - Good. 276 out of 696 reviews
8 - Good
276
Rating 6 - Okay. 191 out of 696 reviews
6 - Okay
191
Rating 4 - Poor. 67 out of 696 reviews
4 - Poor
67
Rating 2 - Terrible. 37 out of 696 reviews
2 - Terrible
37
Reviews
8/10 Good
Karthikeyan
18 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
normal hotel
good location
Karthikeyan
Stayed 3 nights in Jan 2026
8/10 Good
GO
6 Dec 2025
Liked: Cleanliness, staff & service, room comfort
Staff was friendly, good location.
GO
Stayed 3 nights in Dec 2025
8/10 Good
Brian
8 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities
Staff good, room clean, breakfast fantastic
Brian
Stayed 3 nights in Oct 2025
8/10 Good
Serena
28 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and so convenient to Orchard road shopping. The hot water urn in room is a plus, shower bath too high. The hotel service is very good at check in.
Serena
Stayed 2 nights in Dec 2025
8/10 Good
Sophia
15 Dec 2025
Liked: Amenities
Everything was good. Good pricing and location. Would recommend and come back to the same hotel for next stay. However TV did not work and room was a little small. Overall good experience!
Sophia
Stayed 4 nights in Dec 2025
8/10 Good
Robert
11 Oct 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping was good, lots to see and do
Robert
Stayed 6 nights in Oct 2025
10/10 Excellent
ALDRIN
1 Sep 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very amazing room was great!
ALDRIN
Stayed 1 night in Aug 2025
8/10 Good
HITESH
24 Oct 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
HITESH
Stayed 4 nights in Oct 2025
10/10 Excellent
YI WEN
13 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities
It’s my first time stay here. I am travelling with my 2 yo baby, the amenities in the room are full equipped, decent enough for 2 nights stay. Love the heater and easier for me to prep milk for my baby and refill hot water. Clean bedsheets, pillow and towels. Front officer, concierge, cleaner lady are helpful and kind. This hotel located in strategic location in Orchard, easier walking distance to MRT and shopping malls near by. Definitely will have my next visit for my family trip or business trip 😉
YI WEN
Stayed 2 nights in Dec 2025
8/10 Good
Karla
7 Oct 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient clean and comfortable.
Convenient clean and comfortable. Just off Orchard Road between two metro stations, it’s in a great location. Staff in reception were friendly and efficient; room was clean and comfortable. Nice to be able to use the pool on the rooftop.
Karla
Stayed 1 night in Oct 2025
6/10 Okay
Angela
19 Nov 2025
Liked: Amenities
Great location close to Orchard Road, shops, food and transport.
Our room was dated and a little run down. Had to call maintenance to fix the drain in the shower and leaking toilet.
Staff were friendly and helpful. Lovely cleaning staff.
Water filer and heater was a nice touch. Nice view. Loved the super cold air con and having a fridge was appreciated.
Angela
Stayed 4 nights in Nov 2025
8/10 Good
Yoichi
13 Sep 2025
Liked: Cleanliness, amenities, property conditions & facilities
I love roof top swimming pool.
Yoichi
Stayed 2 nights in Sep 2025
8/10 Good
Michael
8 Oct 2025
Liked: Cleanliness, staff & service, property conditions & facilities
The room was perfect, especially the airconditioning. The beds were comfortable, and room was clean and tidy.
Reception was also very nice.
If any comment : The pool was very nice, but all the airconditioning units were on the roof, making a lot of noise in the pool area. So much you could hardly hear the other person speak. Thst was a little dissipointing.
Michael
Stayed 5 nights in Oct 2025
6/10 Okay
MOHAMMAD REZA
24 Nov 2024
Liked: Staff & service
Average hotel but good location
MOHAMMAD REZA
Stayed 9 nights in Nov 2024
10/10 Excellent
Kimberly
14 Jan 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for short visit in Singapore
Clean confortable beddings
Excellent hospitality
Near famous Orchard ave where we can walk in many fine dining restaurants, high end brand shopping…
Kimberly
Stayed 2 nights in Jan 2025
10/10 Excellent
Murali
13 Nov 2024
Liked: Cleanliness, staff & service
Very centrally located.
Murali
Stayed 7 nights in Nov 2024
8/10 Good
PAUL
18 Nov 2023
Liked: Cleanliness, staff & service, amenities
great location ....shops, restaurants and transport
PAUL
Stayed 2 nights in Nov 2023
10/10 Excellent
Philip
24 Apr 2025
Disliked: Amenities, property conditions & facilities
Shopping near by shopping
Philip
Stayed 2 nights in Apr 2025
8/10 Good
Thanthong
5 Aug 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Good place good area walking distance
Thanthong
Stayed 4 nights in Aug 2024
10/10 Excellent
Mahmood
9 Nov 2024
Excellent and very helpful people work there , front desk Sunil and even the porter man Mr Sayed to each team member of this hotel are just beyond excellent.
Mahmood
Stayed 2 nights in Nov 2024
8/10 Good
Nikhil
29 Oct 2024
Liked: Staff & service
Pleasant and comfortable and well located
Courteous and efficient staff
Only things is facilities are minimal , no fitness centre etc , considering the price
But overall a nice stay and I would surely stay here again in future visits
Nikhil
Stayed 3 nights in Oct 2024
10/10 Excellent
Khin Me Me
14 Dec 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Good I Like
Khin Me Me
Stayed 1 night in Dec 2024
4/10 Poor
Alferio
19 Jan 2025
Disliked: Cleanliness, amenities
Dated property ; Cleaning should be improved. Location good near commercial area and underground transportation.
Alferio
Stayed 1 night in Jan 2025
8/10 Good
Hiroaki
26 Sep 2024
Disliked: Staff & service
The location is excellent, close to the MRT station, and there are many restaurants nearby. However, the manners of some guests were poor, and the check-in process took a very long time.
Hiroaki
Stayed 2 nights in Sep 2024