Dear Kisoo, Thank you for your review and we glad that you have had a good stay. We do hope that we have the opportunity to welcome you back again in the near future. Kind regards,

Dear Ryoko, Thank you for taking the time to write about your experience at the hotel. Its always a pleasure to receive feedback and we look forward to welcoming back again in the near future. Kind regards,

Dear Danny, Thank you for your comments and we apologise for the shortfall in WIFI. Please note, we have recently upgraded our WIFI and we are confident that this was an isolated case. We hope we have another opportunity to better serve you again in the near future. Kind regards ,

Dear Mikio, Thank you for your wonderful rating and look forward to seeing you again ! Kind regards

Dear Soon Tee, Thank you for your constructive review and compliments. We will share this feedback with the team and I am sure this will serve as motivation to continue providing top service. Kind regards,

Thank you for your review and we hope that we have another chance to see you again in the near future. Kind regards,

Dear Francisca, Thank you for your feedback and we apologise for the shortfalls. Please rest assured we will address the issues on hand and hope that we have another opportunity to welcome you back again in the near future. Kind regards,

Dear Terry, Thank you for your feedback and we are sorry if you experience did not meet your expectations. The hotel has taking several sustainable steps in line with our aim to reduce single use plastics. Whilst we do understand this approach does not suit all, we would encourage you to approach our team to see if we able to make your stay more comfortable. Kind regards,

Thank you Chung Hang for your review

Thank you Eric for your wonderful rating and we have noted your comments. We do hope to see you again in the very near future. Kind regards,

Thank you for your review and we are glad you enjoyed your stay. We hope that we are able to welcome you back again in the very near future. Kind regards,

Dear San Mun, Thank you for your review and we hope to welcome you back again in the very near future.

Thank you for your feedback and we apologise for the shortfalls you have encountered. We sincerely hope that we are able to better serve you again and restore your faith in the hotel. Kind regards,

Dear Naoto, Thank you for your wonderful rating and we hope to welcome you back again in the very near future. kind regards,

Dear Simon, Thank you for your wonderful review !! We look forward to welcoming you back. Kind regard

Dear Ismail. Thank you for your comments and we apologise for the shortfalls you encountered. Please rest assured are continually looking into improving our services and hope that we have another opportunity to welcome you back and better service you again in the near future. Kind regards,

Dear Jeongmin, Thank you for your review and comments. We look forward to seeing you again in the near future. Kind regards,

Dear Thessa, Thank you for your feedback and comments. We are glad that overall you enjoyed your stay and that the staff were the highlight. We look forward to welcoming you back in the near future. Kind regards,

Dear Tohru, Thank you for your feedback and rating, we hope to welcome you back again in the very near future. Kind regards,

Dear Katsuhiro, We are sorry that your stay did not meet your expectations. As the comments are limited, we can only hope that we have another opportunity to welcome you back again and better serve you in the future. Kind regards,

Dear ChachThank you for your wonderful comments and we look forward to seeing you again in the near future !

Dear Hendry, Thank you for your rating we hope to see you again in the near future !! Kind regards,

Thank you for your rating and we hope to welcome you back again in the near future.

Dear Thin Zar Win, Thank you for your wonderful review and we are delighted you enjoyed your stay. We hope to welcome you back again in the near future. Kind regards,

Dear Sher Fei, Thank you for your comments and I we have noted your comments. Please rest assured that we are currently in the process of upgrading our WIFI. We sincerely hope that we are able to welcome you back again in the near future. Kind regards,

Dear Suk Lai Attlee, Thank for your review. It appears that you experience could have been improved and we apologize for any shortfalls. Whilst comments were limited, please do not hesitate to reach out to the hotel directly. We do hope that we have another opportunity to better serve you again in the near future. Kind regards,

Dear Hau Tsz Vera, Thank you for taking the time to rate your stay at the hotel. We are delighted that you enjoyed your stay and hope that we will remain your choice of hotel in the future ! Kind Regards,

Dear Katy, Thank you for your wonderful rating and it was pleasure to have you stay with us. We hope to see you again in the near future!

Thank you for your review. Unfortunately, we can only offer our apologies as we do not have any identifiers or comments which has resulted in this lower score. We would encourage you to reach out to the hotel if we are able to further assist. Kind regards,

Thank you for taking the time to review your experience at the hotel. We are sorry you didn't enjoy your experience at the hotel. Whilst the station is located within walking distance to the hotel, we do understand that from time to time this may not be so accessible to all. Therefore, other than private transport, I would like to highlight that there are several public buses which run from the main road outside the hotel to Novena MRT at regular intervals. I hope this helps and we do hope that we are able to welcome you back again in the near future. kind regards,

Dear Joo Peng, Thank you for your review and we are glad you enjoyed your stay !

Dear Jesse, Thank you for your comments and we are glad you enjoyed your stay. We hope to welcome you back again in the near future. Kind regards,

感谢您提出宝贵意见，我们已注意到您的反馈意见，希望在不久的将来能够再次为您提供更好的服务。

Dear Sandeep, Thank you for your wonderful response and comments. We hope to see you again in the near future. Kind regards,

感谢您花时间告诉我们您在宜必思新加坡诺维娜酒店的体验。 很抱歉您的体验没有达到您的期望； 请允许我表达我最诚挚的歉意。在宜必思，我们努力为每一位客户提供卓越的服务体验； 因此，您的反馈对我们非常重要。 请放心，我们正在采取适当的措施来解决问题并防止将来再次发生。我们感谢您分享您的担忧，我们希望您能给我们机会在不久的将来为您提供更好的服务。真挚地，

Dear Yustina, Thank you for your review and we are delighted you had a wonderful stay !! Kind regards,

Dear Allen, Thank you for taking the time to rate your stay, we are happy that you had a great time and look forward to seeing you again. Kind regards,

Dear Jaesung, Thank you for taking the time to rate your most recent stay at the hotel. We truly appreciate this and hope to see you in near future. Kind regards,

Dear Flavia, Thank you for taking the time to write about your experience at the hotel. We are delighted that you were able to take advantage of the great location and convenient transport options. Kind regards,

Dear Nicolas, Thank you for taking the time to review your experience at the hotel. We are delighted that you enjoyed your stay. Kind regards,

Dear Alfred, Thank you very much for you rating and I am glad that you enjoyed your stay. We look forward to welcoming you back again in the near future. Kind regards,

Dear Doyoung, Thank you for your comments and we hope that we are able to better service you again in the near future. Kind regards,

Thank you for taking the time to write a detail account of your stay and we apologize for the inconvenience cause by another guest. We hope that should you encounter this upon your next stay to kindly highlight to our team at the front desk and we will try to find the best possible solution. I hope that we have an opportunity to welcome you back again in the near future. kind regards,

コメントしてくださってありがとうございます。近い将来、より良いサービスを提供できることを願っています。

Dear Chirantan, Thank you for your review and we hope that we are able to welcome you back again in the near future.

Dear Bonnie, Thank you for your comments and for taking the time to review your experience at the hotel. Regrettable, it appears that your stay fell short in some areas. Please rest assured this is not our usual standard and that we will look into your comments thoroughly. Furthermore, it would be great to personally talk to you directly and I encouraged if your able to reach out to the hotel for further discussion. I do hope that we have another opportunity to serve you better in the future and hopefully to discuss this matter in more detail. Kind regards, Daniel Lai General Manager