Tất cả nhận xét được hiển thị đều là từ trải nghiệm thật của khách. Chỉ những khách đã đặt kỳ lưu trú với chúng tôi mới có thể gửi nhận xét. Chúng tôi xác thực nhận xét theo nguyên tắc của mình và đăng tất cả nhận xét, dù tích cực hay tiêu cực.Thông tin thêmMở trong cửa sổ mới
Đánh giá 10 - Xuất sắc. 31/69 nhận xét" "
10 - Xuất sắc
31
Đánh giá 8 - Tốt. 25/69 nhận xét" "
8 - Tốt
25
Đánh giá 6 - Được. 8/69 nhận xét" "
6 - Được
8
Đánh giá 4 - Kém. 3/69 nhận xét" "
4 - Kém
3
Đánh giá 2 - Tồi. 2/69 nhận xét" "
2 - Tồi
2
8,8/10
Sạch sẽ
9,0/10
Nhân viên & dịch vụ
8,8/10
Tiện nghi, dịch vụ
8,8/10
Điều kiện & cơ sở vật chất nơi lưu trú
9,2/10
Thân thiện với môi trường
Nhận xét
10/10 - Xuất sắc
Paola, Concord
Khách đi công tác
17/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Had a great stay, stayed for 5 nights and it was super easy to get around and the hotel is very clean.
The pool is very pretty and enjoyable.
Rooms are spacious and the cleanliness is excellent. The staff are friendly and always want to help out.
Paola
Lưu trú 5 đêm vào Tháng 5, 2024
Rob McIntyre, General Manager trả lời vào 21/05/2024
Dear PaolaThank you for the wonderful review! We are delighted to hear you that you enjoyed your stay with us!We hope to have the pleasure of welcoming you back soon for another enjoyable stay!
10/10 - Xuất sắc
Avikash
11/04/2024
Avikash
Lưu trú 3 đêm vào Tháng 4, 2024
Rob McIntyre, General Manager trả lời vào 02/05/2024
Dear AvikashThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
6/10 - Được
sam anthony
Đi cùng bạn đồng hành
23/03/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It’s proximity to shopping and food courts
sam anthony
Lưu trú 3 đêm vào Tháng 2, 2024
Rob McIntyre, General Manager trả lời vào 25/03/2024
Dear SamThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard
10/10 - Xuất sắc
Renate
21/03/2024
Tolle Lage, tolles Hotel, sehr freundliches Personal
Renate
Lưu trú 6 đêm vào Tháng 3, 2024
Rob McIntyre, General Manager trả lời vào 22/03/2024
Dear RenateThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
10/10 - Xuất sắc
Stephanie
Đi cùng gia đình và trẻ nhỏ
12/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Better than I thought. Staff are friendly. Great options in the buffet but repetitive. Would appreciate more plant based options for the hot foods like vegetable broth soup/ noodles.
Great location to get around - convenient. Close to Orchard Station and you can take the pathways from across the street to MRT.
Stephanie
Lưu trú 5 đêm vào Tháng 3, 2024
Mer trả lời vào 12/03/2024
We are delighted to hear that you have enjoyed your stays with us and thank you for your support. We would greatly appreciate if you could also share your compliments via Expedia and Google reviews for us. We look forward to welcoming you back to our hotel soon.
10/10 - Xuất sắc
Natsumi
Đi theo nhóm
12/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Rob McIntyre, General Manager trả lời vào 14/02/2024
Dear NatsumiThank you so much for your positive review! We are thrilled to hear that you enjoyed your stay with us. We always strive to provide excellent service, and it is wonderful to hear that our staff made you feel welcome and accommodated your language needs. We hope to have the pleasure of welcoming you back again soon!
10/10 - Xuất sắc
Jonny
12/02/2024
Jonny
Lưu trú 2 đêm vào Tháng 2, 2024
Rob McIntyre, General Manager trả lời vào 21/03/2024
Dear JonnyThank you for the high ratings and selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
10/10 - Xuất sắc
Kazuhiro
03/02/2024
Kazuhiro
Lưu trú 3 đêm vào Tháng 1, 2024
Rob McIntyre, General Manager trả lời vào 07/02/2024
Dear KazuhiroThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
8/10 - Tốt
stewart
28/01/2024
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
the crew especially the concierge was helpful on our needs.
stewart
Lưu trú 4 đêm vào Tháng 1, 2024
Rob McIntyre, General Manager trả lời vào 29/01/2024
Dear StewartThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
10/10 - Xuất sắc
Jaeeun
Đi cùng gia đình
20/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Jaeeun
Lưu trú 1 đêm vào Tháng 1, 2024
Rob McIntyre, General Manager trả lời vào 22/01/2024
Dear JaeeunThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
2/10 - Tồi
Danielle
20/01/2024
Danielle
Lưu trú 3 đêm vào Tháng 1, 2024
Rob McIntyre, General Manager trả lời vào 22/01/2024
Dear DanielleThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. Our Director of Guest Experience and Sustainability has reached out to you separately to gain further insights into your experience during your stay with us. We would be grateful to hear them as your insights will contribute to our ongoing efforts to enhance our guest experience.We truly appreciate your support and we hope to have the pleasure of welcoming you back for your future visits.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard
8/10 - Tốt
Yoshinori
20/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Yoshinori
Lưu trú 2 đêm vào Tháng 1, 2024
Rob McIntyre, General Manager trả lời vào 22/01/2024
Dear YoshinoriThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
8/10 - Tốt
Gabriel
22/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Overall good. There was only 1 chair that came with the coffee table. So when we got some snacks we had to either eat on the bed or sit on the floor. The light switches were a little confusing as the labelling was not clear. Took a while to figure out
Gabriel
Lưu trú 2 đêm vào Tháng 12, 2023
Rob McIntyre, General Manager trả lời vào 27/12/2023
Dear GabrielThank you for taking the time to share your feedback regarding your recent stay with us.We understand your concerns regarding the seating arrangement in your room, and we sincerely apologize for any inconvenience this may have caused. We would like to assure you that we offer a range of room sizes and configurations to cater to different preferences and needs. We encourage you to contact us directly on your next visit, we will be more than happy to assist you in finding a room that better suits your requirements.We genuinely appreciate your feedback, and we hope that this experience will not deter you from considering us for future stays. If there are any specific preferences or requirements you have for your next visit, please feel free to share them with us, and we will do our best to make your stay as enjoyable as possible.We look forward to the opportunity to serve you better in the future.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard
10/10 - Xuất sắc
Larcee
Đi cùng gia đình và trẻ nhỏ
19/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly staff and hotel has a positive vibe
Larcee
Lưu trú 5 đêm vào Tháng 12, 2023
Rob McIntyre, General Manager trả lời vào 20/12/2023
Dear LarceeThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
10/10 - Xuất sắc
Khách đã xác thực
Đi cùng gia đình
10/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice hotel.
Clean, decent space, great location.
Excellent service.
Khách đã xác thực
Lưu trú 2 đêm vào Tháng 12, 2023
Rob McIntyre, General Manager trả lời vào 11/12/2023
Dear GuestThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
10/10 - Xuất sắc
Tobias
Đi cùng bạn đồng hành
09/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good location on Orchard Road and good sized rooms. We will return.
Tobias
Lưu trú 1 đêm vào Tháng 12, 2023
Rob McIntyre, General Manager trả lời vào 12/12/2023
Dear TobiasThank you for taking the time to share your positive feedback! We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you back for another enjoyable stay.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard
2/10 - Tồi
davidson
08/12/2023
davidson
Lưu trú 2 đêm vào Tháng 12, 2023
Rob McIntyre, General Manager trả lời vào 08/12/2023
Dear DavidsonThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard
8/10 - Tốt
Haslinah
05/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Haslinah
Lưu trú 2 đêm vào Tháng 12, 2023
Rob McIntyre, General Manager trả lời vào 06/12/2023
Dear HaslinahThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
10/10 - Xuất sắc
Zaw Nyein
03/12/2023
Zaw Nyein
Lưu trú 8 đêm vào Tháng 11, 2023
Rob McIntyre, General Manager trả lời vào 06/12/2023
Dear Zaw NyeinThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
8/10 - Tốt
Sarah
27/11/2023
Sarah
Lưu trú 8 đêm vào Tháng 11, 2023
Rob McIntyre, General Manager trả lời vào 18/12/2023
Dear SarahThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
8/10 - Tốt
Vivian
09/11/2023
Vivian
Lưu trú 10 đêm vào Tháng 10, 2023
Rob McIntyre, General Manager trả lời vào 20/11/2023
Dear VivianThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
10/10 - Xuất sắc
Johan
04/11/2023
Johan
Lưu trú 3 đêm vào Tháng 10, 2023
Rob McIntyre, General Manager trả lời vào 06/11/2023
Dear JohanThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
8/10 - Tốt
Constantinos
Đi cùng gia đình
01/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Constantinos
Lưu trú 2 đêm vào Tháng 10, 2023
Rob McIntyre, General Manager trả lời vào 01/11/2023
Dear ConstantinosThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you have enjoyed your stay with us. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
8/10 - Tốt
Thomas
28/10/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Decent stay, good location
I've stayed a Pullman hotels in Bangkok and Phuket, i would say my stay at Pullman Singapore didn't quite live up to my expectations. Not that anything was bad, although the breakfast were much better with more variety in Thailand.
Thomas
Lưu trú 2 đêm vào Tháng 10, 2023
Rob McIntyre, General Manager trả lời vào 30/10/2023
Dear ThomasThank you for taking the time to share your feedback about your recent stay with us at Pullman Singapore Orchard.Your detailed feedback is essential to us as it guides our ongoing efforts to improve and provide a more exceptional guest experience. Your comments regarding breakfast experience is duly noted. Please know that we will review and enhance our breakfast offerings to ensure a more satisfying and diverse selection in the future.We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard
10/10 - Xuất sắc
Dinithi
Đi cùng gia đình
15/10/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing stay, only need to go out of hotel for biggest shopping and dining amazing stay
Dinithi
Rob McIntyre, General Manager trả lời vào 16/10/2023
Dear DinithiThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
6/10 - Được
Nam Quoc
Khách đi công tác
09/10/2023
Thích: Sạch sẽ, nhân viên & dịch vụ
For a hotel with five stars, the breakfast was below average. In order to interact with guests, the chefs working the morning buffet line lack manners and decency. That has to change.
The bathroom floor, including the sink and toilet bowl, is always wet when I take a shower.
Nam Quoc
Lưu trú 7 đêm vào Tháng 10, 2023
Rob McIntyre, General Manager trả lời vào 11/10/2023
Dear Nam QuocThank you for choosing to stay with us and for taking the time to share your feedback.While we are thrilled to receive a five-star rating from you, we are genuinely sorry to hear that your breakfast experience did not meet your expectations, and we apologize for any inconvenience caused. Providing a delicious and enjoyable breakfast is important to us, and we will be addressing your concerns with our culinary team to make necessary improvements in quality and variety.We take your comments about our restaurant staff's manners and decency seriously. We expect the highest level of professionalism and courtesy from our team members, and we will use your feedback to reinforce our training and customer service standards.We apologize for any discomfort this may have caused during your stay. Our Housekeeping & Engineering team will investigate this matter further to identify and rectify any maintenance issues to ensure a more comfortable experience for all our guests.We sincerely appreciate your feedback, and your comments will be instrumental in helping us enhance our services. We hope to have the opportunity to welcome you back in the future and provide you with an improved and memorable stay.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard
8/10 - Tốt
Khách đã xác thực
Đi cùng gia đình
08/10/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Khách đã xác thực
Lưu trú 4 đêm vào Tháng 10, 2023
Rob McIntyre, General Manager trả lời vào 10/10/2023
Dear GuestThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard
8/10 - Tốt
Masaaki
07/10/2023
Masaaki
Lưu trú 1 đêm vào Tháng 10, 2023
Rob McIntyre, General Manager trả lời vào 30/10/2023
Dear MasaakiThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you have enjoyed your stay with us. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
8/10 - Tốt
Lourdes, New York
Đi cùng bạn đồng hành
18/09/2023
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
location location location, room was comfortable, would have liked a work table and better cleaning service.
Lourdes
Lưu trú 4 đêm vào Tháng 9, 2023
Rob McIntyre, General Manager trả lời vào 22/09/2023
Dear LourdesThank you for taking the time to share your feedback about your recent stay with us.We understand your concern about the absence of a working desk and the level of cleanliness during your stay. Please accept our sincere apologies for any inconvenience you experienced. Please know that we will be addressing these issues promptly to enhance the overall guest experience.Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future. Please feel free to reach out to us directly if you have any further suggestions or if there is anything we can do to make your next stay even more enjoyable.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard
8/10 - Tốt
Affan
01/09/2023
Affan
Lưu trú 3 đêm vào Tháng 8, 2023
Rob McIntyre, General Manager trả lời vào 04/09/2023
Dear AffanThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
8/10 - Tốt
STEVEN
30/08/2023
STEVEN
Lưu trú 3 đêm vào Tháng 8, 2023
Rob McIntyre, General Manager trả lời vào 04/09/2023
Dear StevenThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
8/10 - Tốt
stewart
Đi theo nhóm
28/08/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
the extra bed is hard
stewart
Lưu trú 4 đêm vào Tháng 8, 2023
Rob McIntyre, General Manager trả lời vào 29/08/2023
Dear StewartThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
8/10 - Tốt
stewart
26/08/2023
stewart
Lưu trú 3 đêm vào Tháng 8, 2023
Rob McIntyre, General Manager trả lời vào 29/08/2023
Dear StewartThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
8/10 - Tốt
Manwar
25/08/2023
Manwar
Lưu trú 5 đêm vào Tháng 8, 2023
Rob McIntyre, General Manager trả lời vào 29/08/2023
Dear ManwarThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
6/10 - Được
Nancy Leung
25/08/2023
Nancy Leung
Lưu trú 4 đêm vào Tháng 8, 2023
Rob McIntyre, General Manager trả lời vào 29/08/2023
Dear NancyThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard
10/10 - Xuất sắc
RAKAN
10/08/2023
RAKAN
Lưu trú 3 đêm vào Tháng 8, 2023
Rob McIntyre General Manager trả lời vào 11/08/2023
Dear RakanThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
10/10 - Xuất sắc
Paul
Đi cùng bạn đồng hành
04/08/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Quiet large rooms
Paul
Lưu trú 1 đêm vào Tháng 8, 2023
Rob McIntyre, General Manager trả lời vào 07/08/2023
Dear PaulThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
10/10 - Xuất sắc
sundari
25/07/2023
sundari
Lưu trú 2 đêm vào Tháng 7, 2023
Rob McIntyre General Manager trả lời vào 27/07/2023
Dear SundariThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard
6/10 - Được
Romeo
20/07/2023
Romeo
Lưu trú 3 đêm vào Tháng 7, 2023
Rob McIntyre, General Manager trả lời vào 25/07/2023
Dear RomeoThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard
8/10 - Tốt
George
05/07/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
George
Lưu trú 2 đêm vào Tháng 7, 2023
Rob McIntyre, General Manager trả lời vào 07/07/2023
Dear GeorgeThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard
8/10 - Tốt
Esther
Khách đi công tác
04/07/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Esther
Lưu trú 3 đêm vào Tháng 6, 2023
Rob McIntyre, General Manager trả lời vào 06/07/2023
Dear EstherThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard
4/10 - Kém
Vinh Hong
30/06/2023
Vinh Hong
Lưu trú 2 đêm vào Tháng 6, 2023
Rob McIntyre trả lời vào 04/07/2023
Dear Vinh HongThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard
8/10 - Tốt
Peter
21/05/2023
Thích: Sạch sẽ, nhân viên & dịch vụ
Peter
Lưu trú 4 đêm vào Tháng 5, 2023
From Pullman Singapore Orchard Management Team trả lời vào 30/05/2023
Thank you for rating and staying at Pullman Singapore Orchard.We do hope to have the pleasure of welcoming you back for another experience some time very soon.
6/10 - Được
Elly
Đi cùng gia đình
11/05/2023
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Enjoyable stay but room service inadequate
Nicely renovated hotel with a popular bar/ lounge. Breakfast was sufficient but could be better. I really liked the long breakfast hours 630-1100am. The pool was lovely. We stayed for four nights and not once did room service replenish the toiletries or tea bags / coffee pods, also I lost something which I kept in the bathrobe pockets as the staff replaced it with a new bathrobe without checking pocket content first.
Elly
Lưu trú 4 đêm vào Tháng 5, 2023
From Pullman Singapore Orchard Management Team trả lời vào 30/05/2023
Thank you for choosing Pullman Singapore Orchard and taking the time to share your review with us.I would like to offer my sincere apologies for this negative experience. We are committed to providing comprehensive training to our team members to ensure the highest level of service. Rest assured, we will take the necessary steps to ensure that our staff receives the proper training and development opportunities.I sincerely hope that we will get the opportunity to redeem ourselves and that we will have a chance to welcome you back at Pullman Singapore Orchard again.
6/10 - Được
Elly
11/05/2023
Elly
Lưu trú 4 đêm vào Tháng 5, 2023
From Pullman Singapore Orchard Management Team trả lời vào 31/05/2023
Dear EllyThank you for staying at Pullman Singapore Orchard. We genuinely hope to have the opportunity to welcome you back to Pullman and provide you with an improved experience.
6/10 - Được
Anthony
08/05/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice but the room lacks working table and chairs especially iv stayed in premier room buy overall is so so
Anthony
Lưu trú 4 đêm vào Tháng 5, 2023
From Pullman Singapore Orchard Management Team trả lời vào 30/05/2023
Thank you for staying at Pullman Singapore Orchard. I am sorry to hear that you did not leave our hotel entirely satisfied during your stay. As we strive to continually improve, we have shared this with the teams for their review and action. I sincerely hope that we will get the opportunity to redeem ourselves and that we will have a chance to welcome you back at Pullman Singapore Orchard again.
8/10 - Tốt
stewart
30/04/2023
stewart
Lưu trú 4 đêm vào Tháng 4, 2023
From Pullman Singapore Orchard Management Team trả lời vào 30/05/2023
Thank you for rating and staying at Pullman Singapore Orchard. We do hope to have the pleasure of welcoming you back for another experience some time very soon.
8/10 - Tốt
Susan
23/04/2023
Susan
Lưu trú 3 đêm vào Tháng 4, 2023
From Pullman Singapore Orchard Management Team trả lời vào 30/05/2023
Thank you for rating and staying at Pullman Singapore Orchard. We do hope to have the pleasure of welcoming you back for another experience some time very soon.
10/10 - Xuất sắc
David
02/04/2023
David
Lưu trú 5 đêm vào Tháng 3, 2023
From Pullman Singapore Orchard Management Team trả lời vào 30/05/2023
Thank you for high ratings and staying at Pullman Singapore Orchard. We do hope to have the pleasure of welcoming you back for another experience some time very soon.