Khách sạn Smithville Flats

"So thankful for the many EV chargers on site! Charge while sleeping was a big time-saver the next day. I understand the desire to have soft water, but it’s tough to feel like you got the soap washed off your hair and skin. Our shower drain was clogged so it was not only a bit disgusting to stand in soap scum while showering, but we were within a quarter of an inch from flooding out the entire bathroom. The person who checked us in wasn’t pleasant at all, not one smile or welcoming word. They...

"The room was terrible the towels and wash clothes were stained and the breakfast was terrible also the front clerk was rude"

"Excellent "

"Staff exceptionably nice. Property is not taken care of at all. Food was terrible. French onion soup was burnt and tasted like dirty water. Room was old but clean. Water did not run out of bathroom sink. Sheets felt like cardboard. "

"There wasnt much for breakfast items was disappointing only juice fruit cups andgranola bars"

"We reached out to this property about 4 pm day of reservation, we were stuck 2 1/2 hours down the highway in heavy fog and rain that covered a huge geography and felt we could not safely get to the hotel, we asked to cancel and perhaps a refund but got no reply"

"Chambre propre et lits confortables .Personnel accueillant."

"Not a bad hotel I wish had breakfast included as there was barely any good or drink options. Unfortunelty others staying in the hotel ran theough the halls all night until 3am even after staff spoke to them. Did not get a good rest there. "

"It was okay "

"Hospitable"

"Excellent hotel"

"The Quality inn is definitely starting to lack in quality. The wall paper is peeling, there was a hole in the bathroom door, webs and dead bugs around the windows. The bathroom had a cigarette odor. This hotel is in serious need of major upgrades. It was tolerable for the one night I needed but if it was any longer I would have requested my money back. It is definitely time for the owners to put some TLC into this place. "

"Great place, friendly staff, but low attention to details: - rooms and coridors are smelling due to old carpets which acculate dirt. They better be removed - not possibe to enter the gym - card cannot be used and it requires a code which was not communicated at check in - great kitchen, but no tea bags - high room price, but no breakfast, even for additonal pay And, aquapark is paid separatelly - $33/person. The room price inclused a pool and a hot tub."

"All I saw for breakfast was coffee and waffles. No juices or cereal."

"I needed a handicap room because of walking issues. First off. I had to walk to the middle of the building to get to my room. Then the picture in ad of a walk-in shower which I needed for handicap was a small bathtub with hand rails. Why would a handicap room be in middle of hotel. No walk in shower. Also. I stayed from Thurs thru Sunday. Not once did housekeeping come to my room. No clean towels or trash emptied. And the side exit doors weren’t able to be used to come in. Just out. The side...

"We never set foot in the place unfortunately. We got to the property after dark and it was unlit exterior The door was not programmed as promised and we could not get in. The owner didn’t respond to our or the property management company’s many communications for two days so we had to stay at a run down hotel which was all we could get at 9:30 on a Friday night in the middle of nowhere A week later the owner still hadn’t responded or apologized for our family’s considerable inconvenience...