"Had issues when we got there late. Office was closed, called number on door. Never got contract and customer service said sometime it doesn't get sent when done thru third party, but she could not get it sent to me either. Took us an hour to finally access our room. Left our luggage and went to store, could not get into building with pass code just got an hour ago. Customer service reset and we got in building with the second code and first code still let us into room. Next day, we were out most of day. When we got back that evening with groceries and stuff for dinner, we could get into the building, but could not get into our room with either code. It's embarrassing and stressful to stand in the hall while people walk by, and two of us on separate phones trying to access the room. Couch bed was just a foam pad, not a mattress. Was very uncomfortable. Used coffee grounds in coffee maker, top of fridge was filthy, trash underneath sofa. Ceiling lights did not work in either room, so bad lighting till I could talk to someone Monday, 2 days after check in. I was not impressed with the unit, actually the opposite, and will not recommend this to anyone."
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