Khách sạn South Euclid

"Location"

"Very helpful and professional staff."

"Great place to stay!"

"I feel like somewhere the parking rate of $50+tax per night for Self-Parking should be disclosed before booking. That was 25% more cost to our stay. If I had seen it, I probably would have gone somewhere else. The rooms also did not have microwaves in them, so you have to go down to the lobby if you want to warm anything up."

"Staff"

"What a classic, historic place to stay. We loved it!"

"Choose the location due to it being three blocks from Progressive Field. We were in town just for the night. We got there at check in, was told our room wasn’t ready and we’d get a text. No big deal. Walked back to front desk 15 minutes later to ask if we could leave our bags to go explore, and was told our room was in fact ready, and they weren’t sure why we were told that. Ok, fine. The area surrounding the hotel had a crackhead smoking in front of the hotel shouting about god, and another...

"Clean & friendly"

"Front Desk Team Excelnt Bar and Returant Team did a great Job ."

"👌"

"Room was clean, staff was excellent. Would recommend this hotel to anyone staying in Cleveland"

"The Gliden House is a unique property in Cleveland. I wish we had more time there, but were only passing through. The staff were all helpful and kind. Great location near museums and restaurants, and an easy walk to the RTA train into downtown Cleveland. We'll definitely return for more than one night!"

"The staff was super helpful and also very nice and genuine. They even helped with a special request for a birthday! Overall, it was a great experience and a tremendous stay for anyone visiting Cleveland!"

"👍"

"Front desk was helpful and kind."

"Train you staff to act like professionals when greeting and interacting with guests. I dealt with two front end staff members who treated me as if I was bothering them. Instead of greeting me they stared angrily at me even after I said the first hello. They did not respond with a hello or hi back to me. They were rude and unprofessional."

"While they are located in a nice spot in Downtown Cleveland, there were a few things that the property lacked, namely, parking. They don't have an on-site parking but they do have a valet parking that charges $50 per night in addition to paid street parking and a parking facility across the street. The front desk and valet staff was friendly but the restaurant staff was a little rude, specially towards kids-she did sense our annoyance and tried to make it up later. Breakfast is not included...

"Very nice staff"

"The staff, from the front desk to the valet was amazing 👏👏👏 However, the room and the bathroom left a few things to be desired The shower was miserable ( second floor) The carpets were threadbare No way to control the temperatures in the room And the food was another story😓"