Khách sạn South Russell

"Beautiful hotel with cute bar"

"Breakfasts were great"

"Staff was friendly, I would recommend this hotel."

"This visit was a little disappointing. There was no soap in the room and the bathtub appeared that it hadn't been cleaned. I was told to park in front of the of the assigned room, but when I arrived there at 7 o'clock there was no space there."

"Stayed 2 nights on a family trip. The staff were all very friendly, our room was clean. The breakfast was pretty good too! I'd recommend staying here!"

"The whole place smells really bad"

"Make sure to bring your own soap,shampoo,they dont want to give you much,this place is old,elevator is very slow."

"All of the staff from the front desk to the housekeepers wete very accommodating to my family. I grew up in the next town o er but have lived out of state for 14.5 years. I have stayed at this property close to 20 times in the last 8 years of me visiting. I have come to know those who work there as well as they have come to know myself and my little family over the years. I will continue to choose this hotel over amd over again."

"Updated and clean! Just as nice as a hotel twice its price!"

"The cleaning lady never cleaned our room the entire 5 days stay. Good thing I bought stuff to clean my own room and my own extra towels. The front desk staff was nice."

"People were very nice working there. Room was a little run down"

"Very good"

"La habitacion era amplia y bien amueblada.El baño estaba muy limpio.Las areas comunes del hotel eran agradables y espaciosas. El desayuno era correcto. El personal fue atento."

"A good place to stay when visiting Mentor. The room I stayed in was clean, the bed was comfortable, the bathroom was clean, and amenities like fridge and microwave were there for us. The front desk staff member was friendly and helpful during check-in. There was complimentary continental breakfast included with the stay. "

"warm meals . Beverages i.e. coffee solf drinks available around-the-clock."

"Very nice breakfast and good customer service and very clean plus the staff are very nice with the client with happy face"

"Breakfast area was very clean and organized and the staff, she was very pleasant and helpful."

"Great service"

"Definitely run down. The Lobby gives a false impression. The hotel doors were dusty, not even sure how you manage that. The phone looked so gross, I wouldn’t touch it. The shower faucets were hard to turn and they were leaking when we walked in. It’s obvious no one has cleaned the shower grout or head. The pool area is run down, several parts of the carpet are duct taped together. Thank god we only stayed one night"