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"I’m not sure they offered an upgrade"

"The knobs in the bath were hard to turn. Room was great for the price. Clean"

"The location of the hotel is great, we were visiting family in Torbay which is less than a ten minute drive from here. There are plenty of bars cafes and shops a short walk along from the hotel. if you dont want to pay for the hotel parking there is a public car park at the top of beach road that is a little cheaper. The hotel is well decorated and the reception and public areas were nice and clean during our stay. Our room was spacious and clean, it had tea and coffee as well as a mini fridge. The bed was comfortable, as were the two chairs in the room. Staff were attentive, polite and helpful. We'll certainly use this hotel again on our next visit to Torquay. "

"Breakfast was excellent. Bar meal was good but not great selection. Main Restaurant was too expensive. The room was great, very comfortable. the Seaview was obscured bey vegetation, but after some discussion, the gardener cut the offending vegetation back which mad the view perfect."

"Fun place to stay"

"Lovely place to stay - helpful staff, clean facilities, wonderful spa, and a great location."

"This hotel is right near the centre of Bath within easy walking distance of restaurants and coffee shops, and right next to a big supermarket. "

"Good but check in took more than 45 mins. "

"Liked it had all necessary amenities Just no evening food available at all during our stay. Basic accommodation but good"