Khách sạn Southbury

"Very nice and clean"

"We were given room keys and when we went into the room, it hadn’t been cleaned. The beds were messed up and trash was still left on the dressers. We immediately went back out to the front desk and Katherine apologized and moved us to a different room. When we went in to that room, it appeared clean but the bathroom sink was full of dirty water. Katherine came in and fixed it immediately. The room itself looked like they did minimal paint and improvements to make it “look” updated. The bathroom...

"The staff was friendly. But when we arrived there weren’t any luggage carts. Apparently they only have 2. We were staying 2 nights and was given 2 each of towels washcloths and hand towels. The next day the housekeeping staff took one of the used washcloths, 1 hand towel and the bath mat. They didn’t leave any clean replacements. When I asked I was told that they were out of washcloths and offered me 2 hand towels. It wasn’t until the last morning that I realized that they took the bath mat...

"Room is old and plumbing doesnt work properly. Breakfast is decent and they have nondairy options. Blinds dont cover morning light"

"The stay was very noisy. The fire station is only blocks away, and sirens went off multiple times in the middle of the night, providing no quiet rest at all."

"We stayed 3 nights. Room was very comfortable and clean . Staff very helpful and friendly. We didn’t try the free breakfast, dining area looked nice though. Looked like a popular bar/ restaurant adjacent to hotel, we didn’t get to check out this time.My kids loved the outdoor pool, they practically spent the whole day in the pool, it was great in the hot weather, it has nice long hours, from 9am to 9pm . We will definitely stay here again, on our next visit to Danbury."

"Room is clean, breakfast was good"

"The river was the highlight of our stay. Looking out our back window of our room we could see all kinds of birds and geese in the grass field and in the water of the Housitonic River"

"It is truly a clean establishment; nevertheless, with the exception of Amanda who checked us out, all three (3) black... I reiterate...all three (3) black concierge attendants who were there during our stay were totally absent in line of "COURTESY" particularly " SHARON" the one who checked us in. She insisted that "I got an accessible room." I said no and why would I? Are we handicap? I couldn't afford to argue with her....so I said...no problem. No smile, no courtesy whatsoever...I understood...

"very nice"

"Because of the storm the road i was coming from in new fairfield was completely closed so there was no way to get to the hotel so i paid for the hotel for no reason"

"Nice location and very clean"

"Yes -bfast was fine and parking readily accessible."

"The stay was good. But, it was only one night. If I were to want to stay a week. I would think twice about it. The even staff, basically locked himself in the office. Didn’t allow us to come in for check in. Made us use a little window for transaction. Like if he was scared of contact with customers. Your establishment is in a nice area. I’ve been living in Waterbury, CT since 1994. I know all the bad areas to avoid. That location is not a bad area. So, I really wasn’t happy of the introduction...

"Outdated property and mold and fungi growing above AC unit"

"Hotel was a pleasure to stay at. Staff particularly helpful and friendly."