Khách sạn gần Trung tâm Thương mại St. Charles Towne Center tại Waldorf

"When we checked in, hotel was having computer issues and was unable to issue a room key. So everyone we left and returned, we had to go to front desk to be let back into our rooms. The staff was not apologetic nor sympathetic. If was as if it was our fault we didn’t have a room key."

"There was roaches. I took a photo of an extremely large roach. I brought it to the front desk and was told management would reach out because none were on property. No solution or attempt to reach out was made."

"Hilton should be embarrassed. I stayed here basically for less than a night with my daughter and granddaughter. Both elevators smelled of urine. There were no bell carts. The entire property is well overdue for a refresh. The bathroom was nasty and the water in the bath went down slow. To add insult to injury, I don’t mind paying for parking but the property had ample open parking and I should not have had to pay$11 for an open lot with no security and signs that basically say “park at your own...

"Shower head was loose"

"It’s was very clean"

"There were mini complications upon my arrival. No key cards the ENTIRE stay & charging me twice, due to their error. Disregarding that, the front desk staff member was very accommodating. He was very patient with me & my plus one. Overall, a great experience. I booked the jacuzzi room. I must say, I just might book again. No complaints about the room. No complaints about the staff, they were very understanding. 7/10 review, if I had a key card & wasn’t charged two amounts it would’ve been a 10."

"Didnt get room service at all during the whole week there . Had to ask one day for trash bags.. never got new bedding or room vacuumed.. very disappointed with the price we paid for the week and got nothing in return for that amount.. very poor service....."

"Sheets had so many stains. Pillow cases and spots on them. Immediately saw roaches in the room"

"The room smells so bad. It’s full of nicotine and cannabis smell. Bad experience."

"Great service"

"A bit expensive for the area, but it did the trick for a one night stay. Thanks"

"Great stay. The hosts were very communicative and answered all questions. Everything was nicer in person and smelled really good. I have no complaints and would stay again"

"The rooms are outdated. They didn’t have clean towels. The pool had spiders and the hot tub was broke."

"The only thing was that I was given a handicapped room but I didn't choose that when I booked it thru Expedia online."

"Took non smoking room but it was and the staff helped me to switch but not helpful"

"Ok"

"No parking on site had to use public garage"