2/10 - Tồi
Diane
Đi cùng gia đình
19/05/2024
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Guests are not able to even access the pool or “beach” without spending money at the restaurants. The kitchen and living room of the deluxe apartments are outside with no air conditioning or privacy. If traveling with kids know that the 2nd bed room has to be accessed and locked separately since there is no private common area. While we were able to upgrade to the superior apartment (thank you Expedia) it took 3 hours of my time plus another 2 hours the next day (I was told it would be ready before 3 and it wasn’t ready until after 5 and only after my husband went to the office). The superior was much nicer (and had a private living area and dining room with ac), but the shower was inclined improperly and overflowed into the rest of the bathroom creating a slipping hazard. There was a squeegee left in the shower which you had to use every time (and several times during) to get the water towards the drain. Outside the apartment there was a nail polish bottle and lid in the rocks that were never cleaned up the entire week we were there. The trip was great, but this was resort was not.
Diane
Lưu trú 7 đêm vào Tháng 5, 2024