Khách sạn gần Trung tâm mua sắm Starmount tại Charlotte

"Good option for a night"

"Kudos for this hotel--in every aspect. First time staying here and definitely will be back. From the minute we walked in until the time we left (2 days) we felt like we were home. Desiree at the front desk was so nice, every staff member greeted you as they walked by, the rooms were very spacious and comfortable, the restaurant/bar/buffet was all phenomenal. We will be returning guests!!"

"Overall stay was nice room service walks in on guest a little to much even with the sign on the door very uncomfortable"

"Cleans room"

"Kept clean, friendly front desk staff"

"Check in staff, she was amazing!!! Very friendly and helpful. Breakfast staff was very nice and friendly food was good. My only issue was the pool not working. I only booked this property for the pool. They stated it was on the listing online but I don’t see Expedia has it posted at all that the pool is not functional!!!!"

"Impeccable"

"the only negative for me was so close to highway and could hear cars all night and being in the path of the flights at the airport."

"Great"

"Very clean nice rooms"

"Everything was lovely"

"I found roaches crawling in my bathroom and on the kitchen counter. "

"Staff was the ONLY good think about this place. Room smelled like cigarettes, bathroom didn't look clean. There was no ice machine or coffee machines and the lobby smelled like piss."

"Before I start this review I would like to give a very special shout out to Eddie the staff member at this location. If it wasn't for him my score would have been lower. He was very kind, helpful, and hard working. He went over and beyond to assist me. He was very informative. He needs to be the executive manager here and I'm sure the place would do better. Thank you Eddie. The 6th floor has a smell of mildew. They have humidifiers in the hallway that's how bad it is. The bathroom tub is...

"Clean room; easy selfbparking."

"Everything was run down, the smoke alarm wasn’t even attached to the wall it was in the nightstand. I got there at 11am, check in was 3pm. I wasn’t even alllwed to stay in the lobby until 2pm……… he suggested I WALK to a store nearby with my bag…."

"I had a paid reservation to this property. When I arrived at 3:30 pm No one was at the front desk. I waited 30 minutes and made several phone call to customer service, The front desk clerk rudely told me they had no rooms and to go elsewhere. I couldn't believe it."

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