Khách sạn gần Trung tâm mua sắm Starmount tại Charlotte

"Great front desk staff, clean room "

"Good price for locarion"

"Cute clean hotel with a nice breakfast. Close to CLT"

"Cleans room"

"Check in staff, she was amazing!!! Very friendly and helpful. Breakfast staff was very nice and friendly food was good. My only issue was the pool not working. I only booked this property for the pool. They stated it was on the listing online but I don’t see Expedia has it posted at all that the pool is not functional!!!!"

"Room was outdated. Definitely needs to be upgraded "

"Very good"

"Clean room every day, but no lotion in stock in our room, I have to go down to get lotion. Only 1 chair in an "

"Very clean nice rooms"

"The room was very bad, with no housekeeping service, extremely noisy, and the elevator was not working. People had to use the stairs, and the room curtain was not proper, which failed to block the outside light during the day and night. I have never experienced such horrible service, and nobody was listening. They promised to compensate me with free nights, but I didn't receive anything. I am reporting my bad experience. "

"This hotel was not clean. They have roaches, the first room I was placed in only 1 of the beds was clean the other bed had a big nasty grease stains and foot prints on the sheets. The second room I was switched to smelled liked animals, had a formal leak under the bathroom sink and they left dirty towels under bathroom sink, the bed I slept on felt like the springs were coming through the mattress, the pillows smelt old as if they never had been cleaned or changed out in years, the lamp on the...

"Staff was the ONLY good think about this place. Room smelled like cigarettes, bathroom didn't look clean. There was no ice machine or coffee machines and the lobby smelled like piss."

"Before I start this review I would like to give a very special shout out to Eddie the staff member at this location. If it wasn't for him my score would have been lower. He was very kind, helpful, and hard working. He went over and beyond to assist me. He was very informative. He needs to be the executive manager here and I'm sure the place would do better. Thank you Eddie. The 6th floor has a smell of mildew. They have humidifiers in the hallway that's how bad it is. The bathroom tub is...

"The hotel served the purpose to get a clean and safe place to stay after a long drive. It is not a luxury hotel, so don’t expect much. The ac was making lots of noise, but at least was functioning. For the price, I recommend it. It’s near Chilis and Costco, so it was great for me."

"I had a paid reservation to this property. When I arrived at 3:30 pm No one was at the front desk. I waited 30 minutes and made several phone call to customer service, The front desk clerk rudely told me they had no rooms and to go elsewhere. I couldn't believe it."

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