Khách sạn gần Trung tâm làng Stony Brook tại Stony Brook

"Room was very clean"

"Whoever owns and manages this property does a first class job. Very well kept building and an amazing room. Friendly staff. Great breakfast. Every holiday inn must be operated like this one. I do not know if I will travel that way again but I will look for this hotel if I do so."

"During US Open week, they charged us over $400 for a $105 room. Beds have thin blankets, one only. Shower barely worked. No maid service. It is a place to stay near the airport. The staff was very friendly."

"Beautiful property!!"

"Blanket had a brown stain on it and when we told the desk all they did was take off the blanket so we had to call for a replacement. The shower water was hot for about 5 seconds than ran cold."

"Rooms seem newly renovated. Very clean and spacious, TV offers Netflix and such. Only downside is you only get 2 pillows which are so thin."

"We normally stay at another nearby hotel, but the Hyatt offered a competitive price and we were very pleased with the hotel, staff and our room. In the future, I will be booking the Hyatt should room pricing remain competitive"

"There was only one clerk at the check in desk to handle a line of customers. The clerk had a very bad attitude towards the customers. The check in process was very confusing and tedious ( I had already prepaid). There was no information on the Hotels amenities. The room did ot even have a house phone, to be able to call the front desk for help. The staff wasnt even helpful when checking out."

"Breakfast was good but not available during the posted hours. Desk staff was friendly but not always able to help. Housekeeping did not come during my stay. Carpet is filthy, in the hallway and in the room. Bed was comfortable and room temperature was good. Plenty of pillows and hangers, which has been an issue in other hotels. Not noisy in spite of being full."

"Staff was friendly and helpful a great place to stay. Great location not far from the main road and shopping areas."

"Nice clean room and great staff"

"Room could have cleaner, but acceptable. Sorry, but the mattress was very uncomfortable. I had to ask to have my room made up after day 2, but then it was fine. Nice employees. Loved the Costa coffee!"

"I was very surprised and upset when our room was not cleaned and we had dirty, stinky towels, and garbage"

"there rooms are nice then most the hotel is small. Most of the stores around it are no longer there. but its clean so that a good thing"

"Loose floor tiles in the kitchenette."

"Linens and coffee/coffee cups only every other day. Room was cold despite being June and A/C / heat not working. No luggage carts available. Lobby coffee supposed to be up by 7am but it wasn’t.. staff said “we’ll try to get it ready”. Restaurant server rude, food barely edible and expensive."

"Room was very clean, but the sheets smelled like bleach. Very strong."

"I would not recommend this hotel, especially for families. I reserved a non-smoking room, but when I entered, it smelled strongly of cigarette smoke and other odors that made it unacceptable. The room did not appear to have been maintained as advertised. The common areas also felt uncomfortable. There were individuals loitering in the hallways and stairwells, and the hallways smelled heavily of cigarette smoke and marijuana. The overall environment did not feel clean or family-friendly. I...

"Rooms were ok needed some loving care."