Khách sạn Stoos

"While the hotel location is excellent, the rooms and general spaces are very clean, and the staff was helpful, I found the in-room amenities lacking. No coffee maker, no kettle, an extra charge to have your room cleaned, and very little in the bathroom. One would expect a four star hotel at this price point to have those amenities. A perfect location for families, not so much for a romantic getaway."

"One of happiest and most memorable holidays to date, thanks in no small part to this wonderful hotel! We felt we had one of the best rooms in the hotel (on the 2nd floor with a large balcony looking towards the beautiful valley and mountains beyond), and the room provided everything we needed. The bed was particularly large and comfortable and had no end board (important for me, being 6’3”!). We took half board, and the food was of a consistently high quality. We particularly loved the salad...

"Prachtig hotel. Alleen het avond-eten duur voor wat je krijgt. Maar voor de rest geweldig."

"Very nice place"

"The room is clean most of the staff are very nice breakfast is great the only things is the air conditioning is not so good but very nice place good location"

"BELLES CHAMBRES"

"Omdat er geen airco aanwezig is moesten snachts de ramen open om de slaapkamer enigszins te koelen. Omdat er geen horren voor de ramen zaten, vlogen er binnen de kortste keren 20 vliegen binnen die ons de halve nacht wakker hebben gehouden. Ook op het terras van het hotel waren erg veel vliegen die op ons en het eten zaten."

"Es war perfekt, tolle Sicht auf den Vierwaldstätter See. Wir waren schon zum 2.Mal dort, immer gerne wieder"

"Great hotel in fabulous location with fantastic lake and mountains views. Staff were excellent and amenities were good. Shame for us was that there was major expansion construction work going in directly in front of the hotel and although 'paused' for summer we were not told about any of this until a few days before we arrived. Despite the 'pausing' there was still noise and dust being created directly in front of our room (and almost all other rooms) every day by workers apparently dealing with...

"We had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained. The location was convenient and made it easy to explore the area"

"Very pleasant experience, clean friendly."

"Thanks for a lovely room! The place to be in Engelberg. "

"Great breakfast with coffee machine available all day. We were in Lucerne when the temps were in the 90s, so with no air-conditioning it was a bit tough, but the staff did provide us with two fans for our rooms, which was very kind and much appreciated"

"I was very disappointed with my stay at this hotel. The customer service was among the worst I have experienced. Several staff members were rude, dismissive, and unwilling to listen to guest concerns. Whenever I tried to explain an issue, I felt that I was immediately dismissed and even accused of being dishonest rather than being treated with respect and professionalism. What was most frustrating were the numerous unexpected charges. Guests should be aware that calling reception by dialing “0”...

"Excellent location in Old Lucerne and walkable to all attractions, trains, boats. Not suitable for wheelchairs as two steps from front desk to elevator. Two nights well spent in the area. Loved Lucerne!"

"Very modern business hotel with many amenities. The only draw back was the lack of dining opportunities nearby ( all were closed on Monday)."

"Good"

"It’s a dormitory really with a common bathroom on the floor. A little more clarity from the very beginning would have been nice. Otherwise, it said that the booth room was in another room. Too expensive for a dorm. Excellent breakfast though! Clean rooms. "

"das personal ist sehr freundlich, das zimmer ist sauber und das frühstücksbuffet ist umfangreich mit frischen produkten. gutes preis- leistungsangebot."

"Although this is not a 5 start hotel by any standards, it has absolutely spectacular views of the Lake Lucerne. Stunning especially if you’re on the 4th floor like we were. The breakfast is a little underwhelming for the price charged. The staff were fantastic and very helpful."