Apartments in Stratford-on-Avon District

"We got lost on the way to the hotel as we took the second turn in however after asking a few staff around we got there. The spa was nice though we had to take our towels from the room as there were issues with delivery to the spa. The foot massage pools were not working but the rejuvenating pool outside was a nice surprise. The steam room and sauna are on the side of women’s changing rooms and that felt a bit uncomfortable as anyone could walk into the women’s changing rooms with the door open at all times. Also I could not keep an eye on my 10 years old son from there so I was not able to use it. The breakfast was lovely. Lots of choice. The grounds are nice"

"Excellent breakfast with lots of variety Large comfy bed Good parking Great location. Room cleaned and towels taken but not replaced- had to ring reception twice for fresh towels to be delivered. Tea bags and milk not replenished and needed to ask for them. "

"All was perfect, very good hospitality "

"Property is beautiful, the only thing was we weren’t given any information on the amenities on check-in and there was no book in the room. We had a hard time finding the pool, which we had to go through the bar and through the gym to get to. "

"Yes all good"

"Excellent location, room and breakfast "

"Breakfast always cooked fresh restaurant menu good "

"great breakfast and comfortable bed"

"We've been visiting this place for decades and our most recent visit, since taken over by Sunday, fell short of expectation. Maybe teething or transitional issues but the place has lost its charm. We were surprised to be charged for swimming, £12 pppd, this had always been included previously. We went down to the bar and restaurant for dinner but left within 10 minutes as there was no atmosphere at all, you could hear a pin drop, no music or TV on, no one wanted to speak. We chose a table to sit on and it hadn't been cleaned, can't say the bar staff were run off their feet... The grounds are beautiful and the rooms are always clean, fresh, with everything you need. Now you have to request housekeeping via an App, it will not be done routinely. Obviously these companies want to find every way to increase profit but it might come at detriment to what makes this place lovely. Not sure we'll be back."