Khách sạn gần Bảo tàng Đường sắt Suffern tại Suffern

"There is no fridge or microwave in the room."

"Disappointing experience and misleading room description We booked a room for 5 people (3 adults, 2 kids) as the listing stated the room accommodated that capacity. However, upon check-in, we were given a room with only 2 double beds, which is entirely inadequate for a family of our size. Additionally, the check-in process felt highly unprofessional. The manager informed us they did not have keys available and had to personally escort us to the room to let us in, which made our family feel...

"We arrived for a wedding with my kids. My son is disabled and has trouble with stairs. When we arrived I learned the elevator was not working and we would have to go up 3 flights of stairs to bring our things. When expressed concern over this issue to the front desk woman she told me to go somewhere else. I have never seen such poor customer service. The manager helped us find a room on the first floor that was an executive suite. It wasn't meant for a family but we made due. It wasn't clean or...

"Basic spot right off of the highway"

"It was a pleasure to stay there"

"Calm, nice and clean."

"Overall, the room was extremely clean and well kept. The staff at the front desk was extremely polite and welcoming. Breakfast every morning was hot and fresh and delicious. The coffee available throughout the day was very much appreciated. Learned only our second day in that there is EV charging at the back of the property. It was very, very hot so the water and bananas available in the foyer were also very much appreciated as they kept us hydrated and potassium levels up."

"I was disappointed that breakfast was not included. I had the yogurt & fruit. There was supposed to be granola on it. It was probably no more than a half teaspoon on it. Otherwise it was good."

"The room was clean , but worn, headboard clearly discolored from wear and tear, cracked sink, shower faucet drip, a strange scratching grinding noise in the wall next to the bed. at night. The location suited our purpose for 3 nights visiting relatives in New City. Staff were responsive to our requests. Appeared safe. 3 stars"

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"Good"

"Clean room staff"

"Breakfast was excellent but closed too early for late arrivals"

"This is a super cool place to stay. The decor is nicely done, the restaurant is excellent and its walkable to main street attractions. We would stay here again if we were in the area."

"Large room."

"The rooms.were updated and very clean. Staff was very helpful and friendly."

"Clean up room and excellent staff."

"Clean rooms"

"No bottled water in room."