Khách sạn Sunset Beach

"Clean rooms, air conditioning, excellent staff and service"

"Staff is very nice. location is excellent. Room was very clean. no issues."

"Very clean room, great air condition, room was big. Had to ask for extra towels, had to ask to have the the room cleaned. First shift front desk person was very pleasant, helpful and a delight. The second shift front desk person was like a deaf mute. Never said a word!"

"Reserved a room with 2 double beds. One bed had sand on the sheets over at least half of the bed. Desk clerk brought us fresh sheets that we put on. She stated she was going to tell the manager and see about a discount for us. When we checked out a different desk clerk mentioned again about a discount, we did not ask for one. We never got the discount."

"Amazing location and great facilities."

"We will never stay there again. No office onsite. Called to get door code and 2hrs later they txt back telling us they sent it to the app....WHAT APP. We stayed out in the heat for 2hrs. This place is a JOKE."

"The picture was misleading. It made it look like I’d be on the end with an ocean view, but I was actually on the bottom floor, right beside a constant stream of people walking past day and night, with mosquitoes swarming everywhere. The hotel did nothing about it.Staff was not helpful"

"The view of the boats on the water was the only good thing about the stay. I stayed in room 222 and it had a bad musky mildew smell and the floors were nasty my feet got black just walking around for 30 minutes."

"We did not receive housekeeping our entire stay. We had to go downstairs to get towels everyday and the housekeeper was on our floor. On Friday the hotel did not have hot water, the ice machine was broken on the 1st floor, the hotel had a weird smell, the ironing board was broken and broken my nail. We paid over $600 for a 3 nights stay and it was not worth the money."

"PRICEY FOR VERY OLD LOOKING ROOMS, OLD FURNITURE AND DECOR, NO ROOM SERVICE ETC"

"The staff were nice and helpful. However, the hotel is dated and the sofa rollout bed mattress had stains on it and was on need of replacement. They assigned us a room with a handicapped shower that we didn’t require or requested. I would have rather the room be reserved for someone who needed it. This was my first visit to a Best Western hotel and the only way I would stay to another Best Western hotel if it was a last resort. At best my rating for this hotel is a 2 rating."

"The main desk staff are clueless, couldn’t answer the basic of questions ! the room was old and a joke! Speaking of a joke the pool was just a tad bigger than blow up toy ! The lack of 4th July activities was also shameful. Other then that we checked out a day early to get out asap"

"Issue was the only rooms available for single occupancy were smoking rooms. Room stunk to high heaven. Had to purchase air fresheners in attempt to reduce the stink. I suggest staying at a nearby hotel named SLEEP."

"Everything was absolutely amazing."

"very clean"

"This is a spacious hotel, however it is highly humid."

"Highest price paid ever for 2 nights for way below average hotel. Horrible rip off for the quality of properties, amenities and breakfast. How businesses rip off, this is an example of my stay here. Not recommended"

"Staff was great. Good breakfast. Needs a good cleaning and remodel. Sinks wouldn't drain. Location and view were excellent."

"This property was everything we were looking for! Will definitely return"

"Staff was helpful & friendly. Room was clean and comfortable for what we paid. Balcony view was great. We were not able to use the pool during our 4 day stay because there was no chairs open at any time. Very overcrowded at all times. Seems like people from outside the hotel were using the facility on a daily basis in addition to the paying guests. This was a big let down. The inside pool was mainly filled with all kids even in the jacuzzi. Outside bar and burger place were good. Not sure I...