Homestay tại Surrey

"I had incorrectly booked the wrong dates foe my stay at this property which was a non refunderable booking with no option to alter or cancel. I contacted Hotels.com whpbafter speaking with the owners arranged my booking to be moved to the actual dates i required free of charge. The owners were under no obligation to do this but still allowed it without chargine me. I am very greatful for this as it was my error in the first place. On arriving at thw properrt i was blown away by the standard of...

"Very bohemian in decor. Bed and pillows were very comfortable."

"This is most disgusting place ive ever seen , there was mouse poo on the towel , the place is hasnt been clean for year . Upon showing the manager the refused to refund us the money. DO NOT LOOK AT THIS PROPERTY "