Khách sạn Sutter

"The staff were really friendly. The breakfast was top notch"

"Staff was very friendly and kind. Unfortunately the property is not all that well maintained and old. Walls are very thin so you can hear everything in other rooms. Housekeeping only came once during the 4 days I was there, and then seemed annoyed that I hadn’t checked out yet, and knocked on my door, even though I was still 15 minutes away from the check out time, to ask me to check out. All this would be fine for a budget hotel, but this was quite expensive for what you get."

"Great service"

"Room was clean and comfortable for our stay and the staff were very friendly and accommodating."

"The woman at the front desk was excellent. The lobby was clean and the breakfast was good. Unfortunately our room was not properly cleaned we found a plastic bottle cap and a pair of socks on the floor. The carpet looked like it needed to be vacuumed. The enamel was coming off of the bathtub."

"I did not like the cockroaches and the toilet make noise every time I sat on it and the shower flooding on us . There was water everywhere and no one did anything about it. Never will stay there again"

"Our TV was broken was never fixed and our was shower door handle came off. Cleaning staff was very loud. Front desk was friendly trying to help. They gave us a $25 voucher for food."

"N/A"

"No information on how to work the TV and there was no printed channel information. There was no microwave in the room, no freezer in the refrigerator. The bed blanket only went up to my lower chest and the pillows were too hard. There should have been pillows of different thickness. Breakfast was not included. Staff was away from the desk a lot and I had to holler for them. I had to go through the casino to get to the restaurant for breakfast and there was a lot of cigarette smoke in the...

"Room was decent. Bad too hard. Microwave interior was dirty. TV limited. Ice machine broken. No coffee. No hair dryer. No deadbolt on door. Gaps around door allowing light to come through. Office person was extremely pleasant."