Ryokan in Suwa District

"Terrific hospitality, made us feel right at home before it was even time to check in. Worth every penny."

"Food was excellent and staff were very friendly and helpful, although didn't speak much english. The only downside was the facility was a bit worn -stained carpets, peeling wallpaper, and musty smell "

"They don't speak much English but tried their best to communicate via Google translate, very helpful and friendly service."

"Beautiful hotel lobby and very friendly staff. Location can be a challenge to get to if the roads are snowy. 4WD / snow tire or chains a must in winter. "

"The room was spacious and well-kept. The owner was very nice and welcoming."

"Really enjoyed our short stay and visiting this area. Walkable distance from the station and lake. A full Japanese-style breakfast was beautifully presented with some alternatives also on offer - fruit, eggs, bacon etc. We visited in May when the hotel and Suwa generally were very quiet so we were able to enjoy the hotel facilitie - the modern reception area and onsen. Good size room with twin beds. Go for one with a lake view if possible."

"スタッフのみなさんの対応がとても気持ちいいもので、『また来たい』と思わせるものでした。 子供への接し方も素晴らしく、心から楽しんでいる姿が親としてもうれしかったです。 布団も子供用のものも部屋にあり、こういう心遣いもありがたい限り。料理も美味しく、とても満足。 ぜひまた訪れたいと思います。"

"We enjoyed our stay at susuranso, The staff were so helpfull , even organised tickets for komagatake ropeway for us. The hotel is very clean and has great views of the surrounding mountains."

"The perfect Ryokan! I will return! "

"夕食、朝食が、ボリューム満点で美味しかった。"

"I don’t believe this accommodation justify the cost if you will stay at this property without dinner and breakfast. I was able to reduce the expense for a night to c. $55 by using Expedia credits equal to $30, but if I didn’t have it, I would recommend to stay another one. Far from the center of Matsumoto Nothing was around the property Nothing would be provided to kids, such as amenities, welcoming tea and snacks, basically. The only nicer point was hot spring with good scene"