"There is no air conditioning in the building. Found out when we were checking in. Temperature was 26 degrees Celsius.Tried to cancel. Even Expedia guy called them, they refused to give refund . They only provided one small fan. Asked for another, they didn’t have.
They just gave two cars complementary parking."
"Another stay at A&O Sydhavn :)
We had a room on the ground floor overlooking the main road ..wasn’t one of the best locations we’ve had there but we slept well.
We had an issue with our booking this visit - whilst reception couldn’t help - they gave me the customer service email who replied quickly and the issue was promptly resolved :)"