2/10
The room we were given was directly above the smoking area of the pub. Asked for a different room and our second room had disabled toilet/shower facilities. We were wanting a bath. The room also had quite an unpleasant smell to it. We used the spa and sauna.. my partner accidentally left our room key in the sauna and so we were stuck in the pool area with no way out. There was no phone or button to alert the hotel. Quite alarming and potentially dangerous. We were finally able to wave down another guest in their room to come down and help us to retrieve our key. The drain in the bathroom is too far away from the shower. When showering, there was so much water that wouldn’t not go down the drain. Again, very dangerous. We only had one set of towels and they were soaked from all the water. Not an enjoyable stay.
Corinne
Lưu trú 1 đêm vào Tháng 6, 2025