"The property is very nice and we enjoyed it. However, the parking situation was not pleasant. We were instructed to use the Touch N Go card. We made a mistake of scanning the card after we exited the parking lot not before we exited the parking lot. We didn't realized we made the error on the day we checked out. The staff told us that there is no way to redeem the error. This is just bad business practice. It is not the extra monies that bothered us. It is the principal. We made a honest mistake. We find it unacceptable that the error was not redeemable at all. Given that the Hyatt brand is a global brand and we've stayed at many Hyatt's, the inflexibility put a sour taste to our trip.
The second experience that we did not like was the payment for the breakfast. We were explained that the breakfast costs more if we were to pay at the restaurant counter as opposed to paying it at the reception area. We were not informed that there is not an option to pay at the reception the next day if we decide to eat at the hotel for breakfast. The only option available was to pay at the hotel restaurant. As a result, we ended up paying an additional $13 ringgit per person. Again, this is not about the additional $13 ringgit since this is not a lot when we convert into our home country currency. It is the lack of information.
During our trip, we've stayed at Le Meridien and Angsana. We didn't have issues with these two hotels. Both are of the same level as the Hyatt. "
"- both units weren’t ready. Checked in at 3 pm when the actual check in time is at 2PM
- Both units were dusty and dirty. I had to self clean and even asked for a broom from the receptionist.
- Units’ door in poor condition. You could get locked from outside for no reason
- Wifi was not working for one of the unit
- Slow response"
"Room is spacious and room service calls were attended promptly. Thank you.
Buffet breakfast is RM35. Salad not fresh.
Nice to have a gym. One machine out of order and dumbbells have missing piece. It was locked even though was operating hours. Had to call personnel to unlock. "
Yes, there are holiday rentals close to the most popular sights in Taman Mentiga Jaya, or you can select a more secluded option if you're looking for a relaxing stay.
What’s there to see and do in Taman Mentiga Jaya?
While you're exploring the area, Paya Rumania and Sepat Beach are a couple of picturesque spots to get outside and enjoy nature. In the wider area, you’ll find Pekan Lama and Istana Permai.
What’s a holiday rental in Taman Mentiga Jaya like?
Holiday rentals are private properties where you can stay for a few weeks, or just a few days, in Taman Mentiga Jaya. Holiday rentals feature amenities like WiFi and washers and dryers so you'll feel just like you're staying in your own home. If you're concerned about a sanitised environment, a holiday rental can offer a sense of security away from shared hotel lifts and lobbies packed with people while still allowing you the enjoyment of travel. You'll also have more space in a holiday rental than in a hotel, which makes a holiday rental a great option for family trips or small group gatherings.
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