Hồ bơi trong nhà

Nhận xét về Melia Vinpearl Tây Ninh

5 out of 5
Melia Vinpearl Tây Ninh
90 Lê Duẩn, Tây Ninh, Tây Ninh

Nhận xét

9,6

Ngoại hạng

Đánh giá 10 - Xuất sắc. 79/104 nhận xét" "
Đánh giá 8 - Tốt. 22/104 nhận xét" "
Đánh giá 6 - Được. 2/104 nhận xét" "
Đánh giá 4 - Kém. 1/104 nhận xét" "
Đánh giá 2 - Tồi. 0/104 nhận xét" "

9,8/10

Sạch sẽ

9,8/10

Nhân viên & dịch vụ

9,6/10

Tiện nghi, dịch vụ

9,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,4/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Nga

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Melia Vinpearl Tay Ninh trả lời vào 26/05/2024
Xin chào Ms. Nga, Warmest greetings from the Melia Vinpearl Tay Ninh. We would like to express our gratitude for your recent experience with us. It was a very much pleasure to know that you have enjoyable your stay with us and to receive your very kind excellent comment on our hotel concept and services, as we continuously strive to provide impeccable services to you. Your valuable comments have been shared to our teams for recognition, it is also big encouragement to continue the good works. Wishing you and family all the best. The Hotel Management.

10/10 - Xuất sắc

Yen Nhi

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 3, 2021
Tổng Quản Lý trả lời vào 02/04/2021
Kính Gửi Quý Khách ! Cám ơn Quý khách đã lựa chọn khách sạn Vinpearl là điểm đến cho kỳ nghỉ vừa qua tại Tây Ninh. Rất cám ơn Quý khách đã dành thời gian đánh giá về dịch vụ và đội ngũ nhân viên của khách sạn. Những đóng góp của Qúy khách sẽ là động lực cho chúng tôi cố gắng hơn nữa. Chúng tôi hy vọng được chào đón quý khách trong kỳ nghỉ tiếp theo. Trân Trọng, Phạm Thế Nhân Tổng Quản Lý

6/10 - Được

Thanh trung

Lưu trú 4 đêm vào Tháng 12, 2019

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ
Ok sach se nhan vien tan Tinh se quay lai thoi gian gan nhất
Lưu trú 1 đêm vào Tháng 7, 2019
Front Office Manager trả lời vào 07/02/2020
Dear Guest Thank you so much for choosing Vinpearl Hotel Tay Ninh as your holiday destination It is our great honor to know that we exceeded your expectation and successfully deliver a good guests experience which created for you in Vinpearl by our passionate associates.This would definitely spearhead us to the next level and continue to strive for customer excellence. Thank you so much and look forward to have you with us in the near future. Sincerely, Vinpearl Hotel Tây Ninh at your service

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice and great rooms, the staff were very friendly and helpful
Lưu trú 1 đêm vào Tháng 4, 2019
Front Office Manager trả lời vào 12/04/2019
Dear our Valued Guest, Great day! Thank you so much for choosing Vinpearl Hotel Tay Ninh as your destination. We would like to express our gratitude for spend your time review Vinpearl. I will definitely share these with our Team and hope to welcome you once again in the near future Sincerely, Vinpearl Hotel Tay Ninh at your service

8/10 - Tốt

Quang Thinh

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 3, 2019
Vinpearl Hotel Tay Ninh at your service trả lời vào 08/04/2019
Dear Quang Thinh! Great day! Thank you so much for choosing Vinpearl Hotel Tay Ninh as your holiday destination It is our great honor to know that we exceeded your expectation and successfully deliver a good guests experience which created for you in Vinpearl by our passionate associates.This would definitely spearhead us to the next level and continue to strive for customer excellence. Thank you so much and look forward to have you with us in the near future. Sincerely, Vinpearl Hotel Tây Ninh at your service

10/10 - Xuất sắc

BRIAN

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Gorgeous property with helpful, friendly ataff. I can’t wait to come back for another stay
Lưu trú 4 đêm vào Tháng 5, 2024
Melia Vinpearl Tay Ninh trả lời vào 20/05/2024
Xin chào Mr. BRIAN, Warmest greetings from the Melia Vinpearl Tay Ninh. We would like to express our gratitude for your recent experience with us. It was a very much pleasure to know that you have enjoyable your stay with us and to receive your very kind excellent comment on our hotel concept and services, as we continuously strive to provide impeccable services to you. Your valuable comments have been shared to our teams for recognition, it is also big encouragement to continue the good works. Wishing you and family all the best. The Hotel Management.

8/10 - Tốt

Lynn

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful hotel, large clean rooms. Lots of shopping & restaurants nearby. Wonderful staff. Beautiful pool area. Our only issue was that we asked for VIP upgrade to room facing the mountain. We were told there was “nothing available”. We were there for 3 nights and the hotel was pretty empty the whole time. Disappointing
Lưu trú 3 đêm vào Tháng 4, 2024
Guest Experience Manager trả lời vào 01/05/2024
Xin Chao Lynn,Thank you for the feedback on your experience and the review. We sincerely appreciate your insight because it helps us raise the bar and build better guest experience. Feedback like this helps us constantly improve our guest experiences by knowing what we are doing right and what we can work on, appreciate the time taken to send us this helpful response.Please do not hesitate to contact us for any further assistance.Warm regardsLam Tuan VuGuest Experience Manager

10/10 - Xuất sắc

Richard

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel was nice and clean staff was nice and safe
Lưu trú 3 đêm vào Tháng 4, 2024
Guest Experience Manager trả lời vào 15/04/2024
Xin chào Mr. Richard, Thank you for taking the time to share your experience with us and other valued guests.Your gracious comments regarding our team and their efforts are received with sincere appreciation. We are delighted to know you enjoyed your stay and that you recommend us. We are looking forward to welcoming you again soon. Sincerely,Tuan VuGuest Experience Manager

10/10 - Xuất sắc

Richard

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Safety the hotel clean staff was nice and helpful
Lưu trú 1 đêm vào Tháng 4, 2024
Guest Experience Manager trả lời vào 15/04/2024
Xin chào Mr. Richard, Thank you for taking the time to share your experience with us and other valued guests. Your gracious comments regarding our team and their efforts are received with sincere appreciation. We are delighted to know you enjoyed your stay and that you recommend us. We are looking forward to welcoming you again soon. Sincerely,Tuan Vu Guest Experience Manager

10/10 - Xuất sắc

Richard

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean and safe staff friendly. Close to restaurants
Lưu trú 1 đêm vào Tháng 4, 2024
Guest Experience Manager trả lời vào 19/04/2024
Xin chào Mr. Richard, Thank you for taking the time to share your experience with us and other valued guests. Your gracious comments regarding our team and their efforts are received with sincere appreciation. We are delighted to know you enjoyed your stay and that you recommend us. We are looking forward to welcoming you again soon. Sincerely,Tuan Vu Guest Experience Manager

10/10 - Xuất sắc

David

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very Nice Hotel.
Lưu trú 1 đêm vào Tháng 3, 2024
Guest Experience Manager trả lời vào 30/03/2024
Xin chào David,Thank you for taking the time to share your experience with us and other valued guests.Your gracious comments regarding our team and their efforts are received with sincere appreciation. We are delighted to know you enjoyed your stay and that you recommend us. We are looking forward to welcoming you again soon. Sincerely,Tuan VuGuest Experience Manager

10/10 - Xuất sắc

Terry

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel and staff
Lưu trú 8 đêm vào Tháng 3, 2024
Guest Experience Manager trả lời vào 30/03/2024
Xin chào Terry,Thank you for taking the time to share your experience with us and other valued guests.Your gracious comments regarding our team and their efforts are received with sincere appreciation. We are delighted to know you enjoyed your stay and that you recommend us. We are looking forward to welcoming you again soon. Bảo trọng our friend.Tuan VuGuest Experience Manager

8/10 - Tốt

Ki Luyn

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
숙박추천
시설은 오래된 듯합니다만 관리가 깨끗하게 잘 된 듯합니다 식당은 종류에 비해 먹을 것이 적었습니다 다음에 이지역에 여행하게 된다면 다시가고 싶습니다 가성비 좋습니다
Lưu trú 1 đêm vào Tháng 2, 2024
Guest Experience Manager trả lời vào 28/02/2024
Xin chào Ki Luyn,Thank you for taking the time to share your experience with us and other valued guests.Your gracious comments regarding our team and their efforts are received with sincere appreciation, We noted your comment on the experienced with the restaurant. We are delighted to know you enjoyed your stay and that you recommend us. We are looking forward to welcoming you again soon. Sincerely,Tuan VuGuest Experience Manager

8/10 - Tốt

Ki Luyn

Lưu trú 1 đêm vào Tháng 2, 2024
Guest Experience Manager trả lời vào 09/03/2024
Xin chào Ki Luyn,Thank you for taking the time to share your experience with us and other valued guests.Your gracious comments regarding our team and their efforts are received with sincere appreciation. We are delighted to know you enjoyed your stay and that you recommend us. We are looking forward to welcoming you again soon. Sincerely,Tuan VuGuest Experience Manager

8/10 - Tốt

Ki Luyn

Lưu trú 1 đêm vào Tháng 2, 2024
Guest Experience Manager trả lời vào 09/03/2024
Xin chào Ki Luyn,Thank you for taking the time to share your experience with us and other valued guests.Your gracious comments regarding our team and their efforts are received with sincere appreciation. We are delighted to know you enjoyed your stay and that you recommend us. We are looking forward to welcoming you again soon. Sincerely,Tuan VuGuest Experience Manager

8/10 - Tốt

Ki Luyn

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
숙박 추천
시설은 약간 오래 된 듯합니다만 깨끗하게 관리하고 있어 좋았습니다 식당은 종류는 많지만 먹을 것이 많지는 않았습니다 다음에도 숙박하고 싶습니다 가성비 좋았습니다
Lưu trú 1 đêm vào Tháng 2, 2024
Guest Experience Manager trả lời vào 28/02/2024
Xin chào Ki Luyn,Thank you for taking the time to share your experience with us and other valued guests.Your gracious comments regarding our team and their efforts are received with sincere appreciation, We noted your comment on the experienced with the restaurant. We are delighted to know you enjoyed your stay and that you recommend us. We are looking forward to welcoming you again soon. Sincerely,Tuan VuGuest Experience Manager

4/10 - Kém

Alice

Đi cùng gia đình
Thích: Tiện nghi, dịch vụ
Không thích: Sạch sẽ, nhân viên & dịch vụ
Smell, the room is not clean. Especially the bath room, the water drainage is not good. Staff is not friendly or untrained. Many cracks on the wall this make me a bit fearful when I am on the 21st floors.
Lưu trú 3 đêm vào Tháng 2, 2024
Guest Experience Manager trả lời vào 28/02/2024
Xin chào Ms. Alice,First of all, we would like to thank you for providing feedback on your recent stay experience with us.However, it's come to our regret to learn that we are short of providing a flawless service as per our standard on this visit. Your constructive feedback regarding the room and the staffs has been received and will be shared whole hotels. Once again, we are very appreciative for bringing this to our attention. My team and I are looking forward with anticipation to having another chance to welcome your back and can demonstrate the true norm of Melia Vinpearl Tay NinhWarmest regards,TVGuest Experience Manager

10/10 - Xuất sắc

Thanh, San Jose

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staffs were good and professional. Its amenities are very goôd.
Lưu trú 1 đêm vào Tháng 2, 2024
Guest Experience Manager trả lời vào 28/02/2024
Dear Mr. Thanh,Thank you for taking the time to share your experience with us and other valued guests.Your gracious comments regarding our team and their efforts are received with sincere appreciation. We are delighted to know you enjoyed your stay and that you recommend us. We are looking forward to welcoming you again soon. Sincerely,Tuan VuGuest Experience Manager

8/10 - Tốt

Kiruyn

Lưu trú 2 đêm vào Tháng 1, 2024
Guest Experience Manager trả lời vào 28/02/2024
Xin chào Kiruyn,Thank you for taking the time to share your experience with us and other valued guests.Your gracious comments regarding our team and their efforts are received with sincere appreciation. We are delighted to know you enjoyed your stay and that you recommend us. We are looking forward to welcoming you again soon. Sincerely,Tuan VuGuest Experience Manager

10/10 - Xuất sắc

Dinh Nghia, Toronto

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is truly 5 Stars hotel - All are beautiful.
Lưu trú 1 đêm vào Tháng 2, 2024
Guest Experience Manager trả lời vào 10/02/2024
Xin chào Dinh Nghia,Thank you for taking the time to share your experience with us and other valued guests.Your gracious comments regarding our team and their efforts are received with sincere appreciation. We are delighted to know you enjoyed your stay and that you recommend us. We are looking forward to welcoming you again soon. Sincerely,Tuan VuGuest Experience Manager

8/10 - Tốt

Kiruyn

Lưu trú 1 đêm vào Tháng 1, 2024
Guest Experience Manager trả lời vào 10/02/2024
Xin chào Kiruyn,Thank you for taking the time to share your experience with us and other valued guests.Your gracious comments regarding our team and their efforts are received with sincere appreciation. We are delighted to know you enjoyed your stay and that you recommend us. We are looking forward to welcoming you again soon. Sincerely,Tuan VuGuest Experience Manager

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent everything
Spacious and clean rooms. Excellent hotel overall. This is the best hotel in Tay Ninh if you’re traveling there.
Lưu trú 3 đêm vào Tháng 1, 2024
Guest Experience Manager trả lời vào 10/02/2024
Xin chào Guest,Thank you for taking the time to share your experience with us and other valued guests.Your gracious comments regarding our team and their efforts are received with sincere appreciation. We are delighted to know you enjoyed your stay and that you recommend us. We are looking forward to welcoming you again soon. Sincerely,Tuan VuGuest Experience Manager

10/10 - Xuất sắc

David, Anaheim

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great food, great staff, nice facility. Room can use a little update. Great value.
Lưu trú 4 đêm vào Tháng 12, 2023
Melia Vinpearl Tay Ninh trả lời vào 09/01/2024
Dear Mr. David,Thank you immensely for taking your valuable time to write a review of your recent stay here at Melia Vinpearl Tay Ninh and for the high ratings you have given us.We are delighted to read that your stay was enjoyable and that our services and hotel facilities have met your expectations.We look forward to welcoming you back to your "Wonderful Melia" in the near future.Best regards,Hotel Management Team

8/10 - Tốt

John

Lưu trú 1 đêm vào Tháng 12, 2023
Melia Vinpearl Tay Ninh trả lời vào 09/01/2024
Dear Mr. John,Thank you immensely for taking your valuable time to write a review of your recent stay here at Melia Vinpearl Tay Ninh and for the high ratings you have given us.We are delighted to read that your stay was enjoyable and that our services and hotel facilities have met your expectations.We look forward to welcoming you back to your "Wonderful Melia" in the near future.Best regards,Hotel Management Team

10/10 - Xuất sắc

hue, Brea

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 12, 2023
Melia Vinpearl Tay Ninh trả lời vào 09/01/2024
Dear Valued Guest,Thank you immensely for taking your valuable time to write a review of your recent stay here at Melia Vinpearl Tay Ninh and for the high ratings you have given us.We are delighted to read that your stay was enjoyable and that our services and hotel facilities have met your expectations.We look forward to welcoming you back to your "Wonderful Melia" in the near future.Best regards,Hotel Management Team

10/10 - Xuất sắc

KIM

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
직원들의 응대가 매우 친절하고, 청결상태 및 부대시설 관리가 매우 잘 되어 있습니다. 숙박 시 매우 만족 하였습니다. 다만 조식 시간이 오전 9시 30분까지라 조식을 위해 조금 일찍 일어나야 합니다. 조식 시간을 오전 10시까지 연장해줬으면 합니다.
Lưu trú 5 đêm vào Tháng 11, 2023
Melia Vinpearl Tay Ninh trả lời vào 28/11/2023
Dear Kim, Thank you for taking the time to review your recent stay.Our dedicated team always aims to deliver the best experience possible to all our guests, and you will always find them ready to assist at any time. We are glad you appreciated the high standards of your room.We all hope that we'll be able to welcome you back. Yours sincerely,Dang Minh HoangDuty Manager

10/10 - Xuất sắc

Byron

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Best hotel in Tay Ninh. Would recommend. Very clean and helpful staff.
Guest Experience Manager trả lời vào 08/12/2023
Dear Byron,Xin Chao, Thank you for staying with us and posting your review.We are delighted that we could offer you our personalized service and we were also able to create some memorable moments throughout your stay.Thank you for the feedback and appreciation, I shall cascade your appreciation to the team.Looking forward to welcoming you back soonWarm regardsLam Tuan VuGuest Experience Manager

10/10 - Xuất sắc

Annie

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 10, 2023
Melia Vinpearl Tay Ninh trả lời vào 26/11/2023
Dear Annie,Thank you immensely for taking your valuable time to write a review of your recent stay here at Melia Vinpearl Tay Ninh and for the high ratings you have given us.We are delighted to read that your stay was enjoyable and that our services and hotel facilities have met your expectations.We look forward to welcoming you back to your "Wonderful Melia" in the near future.Best regards,Dang Minh HoangDuty Manager

10/10 - Xuất sắc

KIM

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 6 đêm vào Tháng 10, 2023
Melia Vinpearl Tay Ninh trả lời vào 26/11/2023
Dear Kim,Thank you for taking the time to review your recent stay.Our dedicated team always aims to deliver the best experience possible to all our guests, and you will always find them ready to assist at any time. We are glad you appreciated the high standards of your room.We all hope that we'll be able to welcome you back.Yours sincerely,Dang Minh HoangDuty Manager

10/10 - Xuất sắc

Gerald

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Coming home
As usual a friendly welcome and excellent service. Thanks
Lưu trú 1 đêm vào Tháng 9, 2023
Melia Vinpearl Tay Ninh trả lời vào 09/10/2023
Dear Mr. Plathner Gerald,Warmest greetings from Melia Vinpearl Tay Ninh.Thank you for staying with us and for taking time out to write a such informative feedback. We truly value the information you have provided. Your comments are vital in helping Melia Vinpearl Tay Ninh to provide a memorable holiday experience that meets the highest standards of excellence.We are elated to see that we could meet your expectations. Your positive feedback will surely inspire us further to keep striving for perfection.It was a great pleasure to have you here and we are looking forward to welcoming you back in the near future. Please, do not hesitate to contact us for any assistance with your booking in any Melia hotels all around the world.Best regards,Minh HoangDuty Manager

10/10 - Xuất sắc

Georges

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
très bonne adresse
Séjour touristique à Tay Ninh. Le Mélia Vinpearl est un endroit de grande qualité, d'une grande élégance . Le service et les prestations sont de qualité. Le personnel est prévenant, éfficace et aimable. Le restaurant est très bon, et les petits déjeuners sont justes fabuleux.
Lưu trú 4 đêm vào Tháng 7, 2023
Guest Experience Manager trả lời vào 26/08/2023
Dear Mr. Georges,Warmest greetings from the Melia Vinpearl Tay Ninh.We would like to express our gratitude for your recent experience with us. It was a very much pleasure to know that you have enjoyable your stay with us and to receive your very kind excellent comment on our hotel concept and services, as we continuously strive to provide impeccable services to you. Your valuable comments have been shared to our teams for recognition, it is also big encouragement to continue the good works. Thank you again for sharing your memorable moments, the team and I henceforth look forward to the pleasure of welcoming you back in the not too distant future.Wishing you and family all the best.Lam Tuan Vu Guest Experience Manager

10/10 - Xuất sắc

My

Lưu trú 1 đêm vào Tháng 8, 2023
Guest Experience Manager trả lời vào 26/08/2023
Dear Ms. My, Thank you for taking the time to share your experience with us and other valued guests. Your gracious comments regarding our team and their efforts are received with sincere appreciation. We are delighted to know you enjoyed your stay and that you recommend us. We are looking forward to welcoming you again soon. Sincerely, Tuan Vu Guest Experience Manager

10/10 - Xuất sắc

James

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Awesome hotel
Lưu trú 6 đêm vào Tháng 7, 2023
Guest Experience Manager trả lời vào 26/08/2023
Dear Mr. James, Thank you for taking the time to share your experience with us and other valued guests. Your gracious comments regarding our team and their efforts are received with sincere appreciation. We are delighted to know you enjoyed your stay and that you recommend us. We are looking forward to welcoming you again soon. Sincerely, Tuan Vu Guest Experience Manager

10/10 - Xuất sắc

David

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 7 đêm vào Tháng 6, 2023
Guest Experience Manager trả lời vào 17/07/2023
Dear Mr. David, Xin Chao, Thank you for the delightful review. We are elated to hear that you had such a great experience interacting with the team and also enjoyed the facilities. Please do not hesitate to reach out should we be of any further help, in the meanwhile, looking forward to welcoming you back in the near future. Warm regards, Vu Guest Experience Manager

10/10 - Xuất sắc

WILLY

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Cleanness and excellent hospitality.
Lưu trú 1 đêm vào Tháng 6, 2023
Guest Experience Manager trả lời vào 19/06/2023
Dear Mr. Willy, Xin Chao, Thank you for the delightful review. We are elated to hear that you had such a great experience interacting with the team and also enjoyed the facilities. Please do not hesitate to reach out should we be of any further help, in the meanwhile, looking forward to welcoming you back in the near future. Warm regards, Vu Guest Experience Manager

10/10 - Xuất sắc

8

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room was clean everywhere (no bugs, no cigarette smoke odors, comfy arm chair with leg rest) and the bathroom design is good and functional and they have hot water. It was very quiet on the 20th floor and i slept like a rock. The breakfast hot foods menu was mostly meat based but there were also plenty of vegan options such as the salad bar, fresh tropical fruits, breads, congee, rice rolls, and a platter of stir fried bak choy. I loaded up on sprouts.
Lưu trú 1 đêm vào Tháng 5, 2023
Guest Experience Manager trả lời vào 23/05/2023
Dear Valued Guest,Warmest greetings from the Vinpearl Hotel Tay Ninh.We would like to express our gratitude for your recent experience with us. It was a very much pleasure to know that you have enjoyable your stay with us and to receive your very kind excellent comment on our hotel concept and services, as we continuously strive to provide impeccable services to you. Your valuable comments have been shared to our teams for recognition, it is also big encouragement to continue the good works. Thank you again for sharing your memorable moments, the team and I henceforth look forward to the pleasure of welcoming you back in the not too distant future.Wishing you and family all the best.Lam Tuan VuGuest Experience Manager

10/10 - Xuất sắc

Chris

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This place is as good as it gets. It’s world class with an amazing staff and the breakfast buffet is endless!
Guest Experience Manager trả lời vào 22/03/2023
Dear Chris,Xin Chao, Thank you for the delightful review. We are elated to hear that you had such a great experience interacting with the team and also enjoyed the facilities.Please do not hesitate to reach out should we be of any further help, in the meanwhile, looking forward to welcoming you back in the near future.Warm regardsLam Tuan VuGuest Experience Manager

10/10 - Xuất sắc

Than, Santa Ana

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Needs to check bathroom supplies daily. I had to take a shower without soap or gel.
Lưu trú 1 đêm vào Tháng 3, 2023
Guest Experience Manager trả lời vào 13/03/2023
Dear Mr. Than,It was our great pleasure to be of your service and thank you for taking time to write us such a positive feedback and provided plenty of useful information for our future guests. We are delighted to read that you had enjoyed all aspects in our property and had wonderful time in our hotel. We also noted some of your comments regarding the bathroom supplies, we'll take a deep look into this. We hope to have another chance to welcome you back in the near future to make it up to you. Warmest Regards,Lam Tuan VuGuest Experience Manager

10/10 - Xuất sắc

Brittany

Lưu trú 3 đêm vào Tháng 2, 2023
Guest Experience Manager trả lời vào 28/03/2023
Dear Brittany,Xin Chao, Thank you for staying with us and posting your review.We are delighted that we could offer you our personalized service and we were also able to create some memorable moments throughout your stay.Thank you for the feedback and appreciation, I shall cascade your appreciation to the team.Looking forward to welcoming you back soonWarm regardsLam Tuan VuGuest Experience Manager

8/10 - Tốt

Kentaro, Ota-ku

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2023
Guest Experience Manager trả lời vào 13/03/2023
Dear Kentaro,Xin Chao, Thank you for staying with us and posting your review.We are delighted that we could offer you our personalized service and we were also able to create some memorable moments throughout your stay.Thank you for the feedback and appreciation, I shall cascade your appreciation to the team.Looking forward to welcoming you back soonWarm regardsLam Tuan VuGuest Experience Manager

10/10 - Xuất sắc

Jung min

Lưu trú 3 đêm vào Tháng 12, 2022
Melia Vinpearl Tay Ninh trả lời vào 24/12/2022
Dear Mr. Jung min,It was our great pleasure to be of your service and thank you for taking time to write us a feedback. It was a very much pleasure that you taking the time to rate our customer satisfaction level, which helps us continuously enhance the experiences our guests have by letting us know what we are doing well and where we can make improvements.We have been working to provide individualized service that can create memorable moments for you while you are here. Please do not hesitate to reach out should we be of any further help, in the meanwhile, looking forward to welcoming you back in the near future.Yours sincerely,Dang Minh HoangDuty Manager

10/10 - Xuất sắc

Steven

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 11, 2022
Melia Vinpearl Tay Ninh trả lời vào 16/12/2022
Dear Steven,We appreciate you choosing the Melia Vinpearl Tay Ninh as your destination in this Holy Land. We would like to express our gratitude for your recent experience with us. It was a very much pleasure that you taking the time to send us this meaningful comment, which helps us continuously enhance the experiences our guests have by letting us know what we are doing well and where we can make improvements.Please do not hesitate to contact us for any further assistance. On your upcoming holiday, we hope to see you again. Wishing you and family all the best.Warm regards,Dang Minh HoangDuty Manager

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
宿泊した日が、旦那さんの誕生日でした。そのことを伝えると、部屋にはステキなバースデーケーキとメッセージが置かれていました!粋なはからい嬉しかったです。
Lưu trú 1 đêm vào Tháng 12, 2022
Melia Vinpearl Tay Ninh trả lời vào 05/12/2022
Dear Valued Guest,It was our great pleasure to be of your service and thank you for taking time to write us such a positive feedback and provided plenty of useful information for our future guests. We are delighted to read that you had enjoyed all aspects in our property and had wonderful time in our hotel. Your comments will be shared across all team member. Please do not hesitate to contact us for any further assistance. Hope that we will welcome you back on a nearest day.Yours sincerely,Dang Minh HoangDuty Manager

10/10 - Xuất sắc

Gay tat

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
nice place, nice room. had a blackout due to overload but fixed in a few mins and no repeat.
Melia Vinpearl Tay Ninh trả lời vào 05/12/2022
Dear Gay tat,Thank you for choosing Melia Vinpearl Tay Ninh for your vacation and the delightful review. We appreciate you taking the time to send us this meaningful comment. We have been working to provide individualized service that can create memorable moments for you while you are here.Please do not hesitate to reach out should we be of any further help, in the meanwhile, looking forward to welcoming you back in the near future.Yours sincerely,Dang Minh HoangDuty Manager

10/10 - Xuất sắc

Anthony

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Good
Lưu trú 2 đêm vào Tháng 10, 2022
Melia Vinpearl Tay Ninh trả lời vào 21/11/2022
Dear Mr. Anthony,Thank you for upgrading the point of review. Hope you have lots of health and success in life. See you soon.Yours sincerely,Quach Ngoc Hoang PhuocDuty Manager

8/10 - Tốt

Anthony

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice hotel, this is the only hotel I like in Vietnam, I have stay in more than 10 different hotel in Vietnam, this is one of the best
Lưu trú 1 đêm vào Tháng 10, 2022
Melia Vinpearl Tay Ninh trả lời vào 21/11/2022
Dear Mr. Anthony,Thank you for choosing Melia Vinpearl Tay Ninh as your experience and your lovely feedback. It is a honor when you feel satisfied with our service. We are looking forward to welcoming you back on a nearest date.Yours sincerely,Quach Ngoc Hoang PhuocDuty Manager

10/10 - Xuất sắc

Dong

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice hotel and nice staff.
Melia Vinpearl Tay Ninh trả lời vào 04/11/2022
Dear Ms. Dong, Thank you for choosing Melia Vinpearl Tay Ninh for your experience. It is our honor when our service can make you satisfied. We hope that we will welcome you back in a nearest day.Yours sincerely,Quach Ngoc Hoang PhuocDuty Manager

8/10 - Tốt

Hayward

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything is satisfactory except for one little problem: the standing shower area had this strong mildew smell. It was not pleasant and could cause health issue ! Staff was wonderful !
Lưu trú 2 đêm vào Tháng 10, 2022
Melia Vinpearl Tây Ninh trả lời vào 20/10/2022
Xin chào Hayward,We appreciate you taking the time to evaluate Melia Vinpearl Tay Ninh's level of customer service. It is very delighted because you enjoyed your staying with us and had the memorable moments here. We have been trying to bring the personalized service which is able to make some memorable moment during your stay. In order to give customers the best possible experience, we have already identified and fixed the issue you mentioned. Once again, we are looking forward to welcoming you back on a nearest day.Your sincerely,Dang Minh HoangDuty Manager

10/10 - Xuất sắc

Takanari

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 10, 2022
Melia Vinpearl Tây Ninh trả lời vào 06/10/2022
Xin Chào Takanari,We appreciate you taking the time to give Melia Vinpearl Tay Ninh a rating. We constantly strive to provide you with the highest level of service in order to provide you the best possible stay. Your insightful comments are a crucial component in helping us accomplish that. If you have any feedback or inquiries about our services, please get in touch with us at info.VPCHTN@vinpearl.com or by calling 84276 372 8888.Hope that we will welcome you on a nearest day.Yours sincerely,Dang Minh HoangDuty Manager