4/10 - Kém
Omar
26/09/2025
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
The bed was clean and comfortable and the lady in the bar was friendly but everything else was so awful that I was very glad to leave. Shortly after arrival I complained to the manager that the shower ran unbearably hot, even on the coldest setting and that the curtians were hanging down due to multiple missing hooks. Neither complaint was rectified during my 3 night stay. I then noticed that the bedroom carpet was filthy and the ceiling and walls covered in dustwebs. The large televison probably didnt need its wall bracket as there were so many webs attaching it to the wall, both at the back, top and sides. The carpet appeared as if it had never experienced a vacuum clean - the room corners and edges less so. Bits of nail clippings and other dirt clearly visible. Spider web in corners, dead flies attached to the curtains and this was a 'superior'room! Public areas such as the dining room and bar looked lovely. Shame about the breakfast. Buffet items were old, same open bowel of yoghurt out day after day, fruit rotting, apple juice looking darker by the day. A good choice is offered for cooked breakfast but only if you are NOT a vegitarian. Zero effort to offer anything veggy!. You got the impression that everything was about making less work for staff rather than looking after their customers. Very sad as this place could be so good with just a little TLC. I took pictures of the bedroom showing the filth but I got the impression that the manager isnt bothered.
Omar
Lưu trú 3 đêm vào Tháng 9, 2025
