Search Hotels Near Teatro Smeraldo, Milan

"This hotel is not well-organized."

"The hotel is spotless, all staff extremely helpful, the breakfast choice is superb. This is an exceptional hotel, it is so close to the centre of Milan. Very highly recommended!"

"Nice place to stay in Milan near the Duomo. It was a little bougie for me but not something that would stop me from staying again. My only small complaint was that the bathroom is very small but that's minor in my book. The included breakfast can be delivered as room service for a very small fee and it was a very large amount of food of great quality."

"It was clean and modern"

"Good property, excellent breakfast and great service. "

"Rooms were comfortable and well equipped. Good downstairs bar. Excellent location"

"They did not have the air conditioning turned on and said the service man had not come to change it over. Even though it was the end of April and clearly needed by then. My 89-year-old mother's door lock jammed, and she was trapped in her room. I had to go get the staff to unlock the door. I asked for a key but each room only had one key. The staff member actually walked into the room, closed the door, while my mother and I were in the room, and tried to open it herself. We almost did not get out. After a lot of effort, we finally got the lock to work and open the door. The fact that the staff did not offer to change her room immediately showed their lack of professionalism. Check-in took 10+ minutes because they had to log our passports into their system. Worst check-in I have experienced in a long, long time. The restaurant downstairs was not accessible by elevator, so if you have any major disability, then you are out of luck. If you want a spice or condiment with your breakfast, you will need to go out and get it. They do not have or provide even something basic as Pepper. The rooms were worn and not kept up. Cracking of paint on the walls and, of course, the lock on my mother's door are just a few things. "

"Location is best in Milano. Breakfast is OK but not great. Very friendly staff and nice rooms. ."

"Well located, beautiful breakfast, great air con, a little noisy."