Amazing staff (especially Brian!) who were very helpful in guiding us not only around Hanoi but also organizing trips and tours for us on other parts of our trip throughout the country. Also loved their rooftop infinity pool which overlooks the lake and Hanoi. At the time (July 2019) the bar up there ...
Staff and location exvellent. Window in room let you see into another families room.very odd.
Roomy. The small bed room looks old. need some decoration to make it lively. it also need more plug to charge phone....etc. there isn't any plug (standard plug) to use in the the small rooms. Plenty in big room
Staff made our stay very special—Mary and Monica were especially helpful and kind. Coming back next week!
Amazing new hotel , great decoration, good service , it was just i can hear people talking in the hallway from my room, so the sound proof was not that good . :)
All of the staffs were friendly and helpful, especially the manager, Tony. The room was clean, as described within the pictures.
Excellent location. Rooms and bathrooms are comfortably-sized. Beautiful lobby and decor.
khach san gan trung tam,sach dep ,an ninh,an sang tuyet voi
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