3 hồ bơi ngoài trời, dù/ô trên bãi biển/hồ bơi, ghế dài tắm nắng

Nhận xét về Landmar Playa La Arena

4 out of 5
Landmar Playa La Arena
Lajial 4, Puerto de Santiago, Santiago del Teide, Tenerife

Nhận xét

8,4

Rất tốt

Đánh giá 10 - Xuất sắc. 158/389 nhận xét" "
Đánh giá 8 - Tốt. 157/389 nhận xét" "
Đánh giá 6 - Được. 55/389 nhận xét" "
Đánh giá 4 - Kém. 13/389 nhận xét" "
Đánh giá 2 - Tồi. 6/389 nhận xét" "

8,8/10

Sạch sẽ

8,2/10

Nhân viên & dịch vụ

8,4/10

Tiện nghi, dịch vụ

8,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,4/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Aasiyah Raeesah

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing staff
Lưu trú 4 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Jacqueline

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff, hotel and facilities were terrific. We had a great holiday with tasty and varied food, including vegetarian. The pools were heated and everything was clean and fresh. The staff were personable and always went out of their way to help us with specific requests.
Lưu trú 7 đêm vào Tháng 5, 2024

4/10 - Kém

Natasha

Lưu trú 4 đêm vào Tháng 5, 2024

8/10 - Tốt

Pat

Khách đi công tác
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very clean. Good food.
Lưu trú 6 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Sarah Ann

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is an absolutely amazing hotel and you will not regret booking your holiday there.
Lưu trú 7 đêm vào Tháng 4, 2024
Hotel Landmar Playa la Arena trả lời vào 30/04/2024
Dear Sarah Ann,We would like to thank you for your wonderful comment; it is a pleasure for all of our staff to know you had a great experience with us.We would love to see you back soon,Kind regards,

10/10 - Xuất sắc

Linda Van

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
De accommodatie ligt op wandelafstand van strand en winkels. je bent heel snel op de wandelboulevard die heel mooi aangelegd is
Lưu trú 8 đêm vào Tháng 4, 2024
Hotel Landmar Playa la Arena trả lời vào 17/04/2024
Bedankt voor uw opmerkingen.Dit helpt ons om onze service te verbeteren.Hartelijk dank.De receptie

10/10 - Xuất sắc

Kirsten

Thích: Sạch sẽ, nhân viên & dịch vụ
Hervorragendes Essen
Lưu trú 7 đêm vào Tháng 3, 2024
Hotel Landmar Playa la Arena trả lời vào 17/04/2024
Wir danken Ihnen für Ihre Kommentare.Sie helfen uns, unseren Service zu verbessern.Wir danken Ihnen sehr.Das Rezeptionsteam

10/10 - Xuất sắc

Paul

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Très bel hôtel, spacieux, moderne et bien décoré. Personnel très agréable. Nourriture variée et de bonne qualité. Un séjour très agréable en somme. Le seul point perfectible concerne l'isolation phonique entre les chambres, où il vaut mieux tomber sur des voisins respectueux. Mais nous y avons passé un excellent séjour !
Lưu trú 6 đêm vào Tháng 3, 2024
Hotel Landmar Playa la Arena trả lời vào 17/04/2024
Nous vous remercions pour vos commentaires.Cela nous aide à améliorer notre service pour les prochains séjours.Nous vous en remercions.L'équipe de la réception

10/10 - Xuất sắc

Brian Ernest

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 14 đêm vào Tháng 3, 2024
Hotel Landmar Playa la Arena trả lời vào 30/04/2024
Dear Ernest,Thank you for your perfect assessment. It is a pleasure to know you have enjoyed your holidays at our hotel. We hope to see you back soon.Kind regards,

10/10 - Xuất sắc

Paul Malcolm

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 5 đêm vào Tháng 3, 2024

8/10 - Tốt

Franziska

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 6 đêm vào Tháng 2, 2024
Hotel Landmar Playa la Arena trả lời vào 18/03/2024
Thank you for your review. We appreciate your feedback and look forward to any areas where we can improve to provide you with an even better experience in the future - we hope to see you again soon!

10/10 - Xuất sắc

Laura

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 6 đêm vào Tháng 1, 2024
Guest Experience Team trả lời vào 19/01/2024
Estimada Laura¡Muchas gracias por su fantástica reseña de 5/5! Estamos encantados de saber que tuvo una experiencia maravillosa durante su estancia. Nuestro equipo trabaja duro para asegurar que nuestros huéspedes tienen un tiempo memorable, y sus comentarios positivos son realmente apreciados.Si hay algo específico que le encantó de su estancia o cualquier sugerencia que tenga para mejorar, nos encantaría saber más. Su opinión es muy valiosa para nosotros.¡Esperamos volver a darle la bienvenida para otra experiencia excepcional en el futuro!Un cordial saludo,

10/10 - Xuất sắc

Rachana

Lưu trú 4 đêm vào Tháng 11, 2023
Hotel Landmar Playa la Arena trả lời vào 20/12/2023
Liebe Rachana,wow! Vielen Dank für Ihre unglaubliche 5/5-Sterne-Bewertung! Wir sind absolut begeistert, von Ihrer positiven Erfahrung mit uns zu hören.Wir freuen uns darauf, Sie bei einem weiteren außergewöhnlichen Erlebnis wieder begrüßen zu dürfen. Danke, dass Sie sich für uns entschieden haben, und wir wissen Ihre Unterstützung zu schätzen!Mit freundlichen Grüßen,

10/10 - Xuất sắc

Amanda

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is luxurious the food was exellemt great service bars cocktails evrything spot on rooms very nice and modern best to book delux rooms which have pool and sea veiw definatly recomend
Lưu trú 4 đêm vào Tháng 11, 2023
Guest Experience Team trả lời vào 01/12/2023
Dear Amanda, Thank you so much for your fantastic 5/5 review! We're thrilled to hear that you had such a positive experience during your stay with us. It's always our goal to provide exceptional service and create lasting memories for our guests.We appreciate your kind words and are delighted that you enjoyed our facilities and services.It was a pleasure having you as our guest, and we look forward to welcoming you back in the future.Thanks again for choosing us, and we hope to see you again soon!

6/10 - Được

Michael

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ
Das Hotel hat mittlerweile die besten Zeiten hinter sich. Die Zimmer sind soweit in Ordnung und nicht schrecklich aber mittlerweile ist hier Sanierungsstau. Die Duschtür ist mit einer Schraube befestigt und mir mehrfach entgegen gekommen. Das Mobiliar hat Gebrauchsspuren. Darüberhinaus sind beim Essen an zwei Tagen Mäuse über die Terrasse bzw. sogar über Tische gelaufen. Ansich ist das Hotel im Preis-Leistung soweit in Ordnung allerdings hat es die besten Tage hinter sich. Ebenso werden wir in vielen Hotels die eigenen Regeln nicht umgesetzt. Tanktop bei Männern beim Abendessen, Liegen reservieren etc. Da wir die meiste Zeit unterwegs waren, war das Hotel vollkommen ausreichend für uns und auch von der Lage perfekt. Reinen Badeurlaub halte ich aber auch für schwierig dort,
Lưu trú 7 đêm vào Tháng 11, 2023
Hotel Landmar Playa la Arena trả lời vào 19/11/2023
Liebe Herr Michael,Wir freuen uns über Ihre ausführlichen Kommentare zu Ihrem Aufenthalt in unserem wunderschönen Hotel Landmar Playa la Arena. Wir bedauern die Unannehmlichkeiten, die Sie erlebt haben, und werden sofort Maßnahmen ergreifen, um diese Probleme zu beheben und die Erfahrung unserer Gäste zu verbessern.Wir wissen Ihre Anmerkungen zur Einhaltung der Hotelstandards zu schätzen und werden Maßnahmen ergreifen, um ein einheitlicheres Erlebnis für alle unsere Gäste zu gewährleisten.Wir hoffen, dass Sie uns bei Ihrem nächsten Besuch eine weitere Gelegenheit geben werden, deutliche Verbesserungen zu demonstrieren.Mit freundlichen Grüßen,

6/10 - Được

Ana Helena Silva Freire

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ
Hôtel agréable. Personnel très à l'écoute des hôtes.
Lưu trú 7 đêm vào Tháng 10, 2023
Guest Experience Team trả lời vào 22/10/2023
Bonkour Mme Silva,Nous vous remercions de votre commentaire positif. Nous sommes ravis d'apprendre que vous avez trouvé notre hôtel agréable et que notre personnel a été à l'écoute de vos besoins. Votre confort et satisfaction sont nos priorités, et nous sommes heureux de constater que nous avons répondu à vos attentes. Nous espérons avoir le plaisir de vous accueillir à nouveau à l'avenir. Merci d'avoir choisi notre hôtel !Bien cordialement

10/10 - Xuất sắc

Scott Lee, Pittston

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This resort was all that it said it was. The facility itself was beautiful, the location was great for a relaxed vacation. The all inclusive “Platinum “ package is the best option with the two vip lounges and infinity pool . We would highly recommend Playa La Arena to everyone that asks for a great vacation spot!!!
Lưu trú 6 đêm vào Tháng 10, 2023
Guest Experience Team trả lời vào 18/10/2023
Dear Scott,Thank you for taking the time to share your wonderful experience at Playa La Arena Resort! We're thrilled to hear that your stay lived up to your expectations and that you enjoyed the beautiful facility and great location for a relaxing vacation.The "Platinum" package with its two VIP lounges and infinity pool certainly sounds like the way to go for an exceptional experience. Your recommendation means a lot to us, and we truly appreciate your kind words.We hope to have the pleasure of welcoming you back to Playa La Arena Resort in the future for another fantastic vacation. If you ever have any questions or need assistance with your next visit, please don't hesitate to reach out. Best regards

10/10 - Xuất sắc

KAVEH

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The most glorious things are staff and cleanness hotel, food were ok pools were nice very friendly staff and vesty hospitable I want to send my thanks to all of them
Lưu trú 6 đêm vào Tháng 10, 2023
Hotel Landmar Playa la Arena trả lời vào 15/10/2023
Dear Kaveh,Thank you so much for your kind words and for taking the time to share your feedback. We're delighted to hear that you had a wonderful experience at our hotel. It's great to know that you found our staff friendly and our hotel clean. We're pleased that you enjoyed our pools and found our team to be hospitable.Your appreciation means a lot to us, and we'll make sure to pass on your thanks to our dedicated staff. We look forward to welcoming you back for another enjoyable stay. If you have any more feedback or suggestions, please don't hesitate to share them with us.Warm regards,

10/10 - Xuất sắc

DANIEL

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property is close to beach safe around some shopping stores around clean very nice and helpful staff.
Lưu trú 6 đêm vào Tháng 9, 2023
Hotel Landmar Playa la Arena trả lời vào 12/09/2023
Dear Daniel,Thank you for taking the time to share your feedback about our property. We are delighted to hear that you had a positive experience during your stay.It's great to know that you appreciated our proximity to the beach, the safety of the area, and the convenience of nearby shopping stores.Our staff strives to provide excellent service, and your kind words about their friendliness and helpfulness are truly appreciated. We aim to make every guest's stay as pleasant as possible.We hope to have the pleasure of hosting you again in the future. Thank you for choosing our Hotel Landmar Playa La Arena and for sharing your review.Warm regards,

10/10 - Xuất sắc

Dilek

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice,safe,very clean,foods were excellent definitely l recommend.
Lưu trú 8 đêm vào Tháng 8, 2023
Guest Experience Team trả lời vào 17/08/2023
Dear Dilek,thank you for taking your time to write a review for our hotel Landmar Playa la Arena.We're delighted to hear that you enjoyed your stay with us. Providing a safe and clean environment, along with excellent food, is our priority.Your recommendation means a lot to us. We look forward to welcoming you back in the future!Best regards

8/10 - Tốt

Ana

Lưu trú 7 đêm vào Tháng 6, 2023
Guest Experience Team trả lời vào 02/07/2023
Estimada Ana, Nos gustaria darle las gracias por elegir nuestro hotel Landmar Playa La Arena para sus vacaciones. Esperamos que haya disfrutado del buen tiempo. Estaremos encantados darle la bienvenida una vez más. Un saludo

8/10 - Tốt

Karlo

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wir waren bereits zum dritten Mal da und haben uns wohl gefühlt.
Lưu trú 12 đêm vào Tháng 5, 2023
Guest Experience Team trả lời vào 03/06/2023
Liebe Karlo:Vielen Dank, dass Sie unser Hotel Landmar Hotel Playa la Arena für Ihren Urlaub gewählt haben.Wir freuen uns, dass Sie bereits zum dritten Mal gekommen sind, das bedeutet, dass wir auf dem richtigen Weg sind.Wir freuen uns darauf, Sie zu einem weiteren wunderbaren Aufenthalt in unserem Hotel begrüßen zu dürfen.Mit freundlichen Grüßen,

10/10 - Xuất sắc

Omar

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great option for the kids, swimming pools and activities. Also all you can eat buffet can be added.
Lưu trú 5 đêm vào Tháng 5, 2023
Guest Experience Team trả lời vào 24/05/2023
Dear Omar,It is a pleasure for us to have your recommendation to the rest of future travellers in the Expedia community. We are extremely proud of the work we do on a daily basis to offer the best to our guests. Taking care of you, looking after you and worrying about you so that everything is perfect and you can simply enjoy your holiday, is our primary mission and we are proud to have achieved this.We would be glad to welcome you again in the future,Best Regards,

10/10 - Xuất sắc

Selda

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Vriendelijk personeel! Service is uitstekend. Als er iets dan komt het personeel op terug. Voorbeeld was dat kleding van onze dochter per ongeluk door de schoonmaker is meegenomen in de vuile was. Deze werd nadat we hadden aangegeven dat we deze misten, werd het ook meteen weer in onze kamer achtergelaten. Je verveelt je niet in het hotel, animatie voor jong en oud! Gevarieerd eten. Kortom, heel fijn hotel die wel meer dan 4 sterren waard is. De omgeving van het hotel valt niet veel te doen. Je loopt langs de kust, wel met mooie uitzichten op de oceaan!
Lưu trú 6 đêm vào Tháng 4, 2023
Guest Experience Team trả lời vào 13/05/2023
Beste Selda,We zijn vereerd dat u de tijd heeft genomen om ons uw feedback te geven over uw recente verblijf bij ons. Om zulke mooie woorden te hebben over onze faciliteiten, het eten en vooral ons personeel maakt ons trots en laat ons weten dat we in de juiste richting werken om aan de behoeften van onze gasten te voldoen. Ook zijn we blij dat u genoten heeft van de avondshows en dat we de kleren van uw dochter, die per ongeluk waren meegenomen, hebben kunnen teruggeven.Nogmaals bedankt en we kijken ernaar uit u binnenkort weer te mogen verwelkomen.Met vriendelijke groet,

10/10 - Xuất sắc

Nicollet

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Personnel tres serviable aux petits soins, hote spatieux avec équipements pratiques, belles chambres, belle vue, piscines tres agreables
Lưu trú 7 đêm vào Tháng 4, 2023
Guest Experience Team trả lời vào 13/05/2023
Cher Nicollet,Nous sommes honorés que vous ayez pris le temps de nous donner votre avis sur votre récent séjour parmi nous. Nous sommes fiers d'entendre des commentaires aussi élogieux sur nos installations, la vue et surtout notre personnel, et nous savons que nous travaillons dans la bonne direction pour satisfaire les besoins de nos hôtes. Nous nous réjouissons de vous accueillir à nouveau très bientôt.Salutations distinguées,

10/10 - Xuất sắc

Michael Siegfried

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Sehr schönes Hotel. Alles großzügig. Tolle Poollandschaft. Einzigartige Lage mit Blick aufs Meer. Essen perfekt und alles sehr sauber. Sehr empfehlenswert!
Lưu trú 10 đêm vào Tháng 4, 2023
Guest Experience Team. trả lời vào 27/04/2023
Lieber Michael Siegfriedzunächst einmal möchten wir uns im Namen des Landmar Hotels Playa la Arena dafür bedanken, dass Sie uns Ihren Aufenthalt anvertraut haben.Wir bedanken uns für Ihre freundlichen Worte über Ihren letzten Aufenthalt. Unser Personal arbeitet hart, um die bestmögliche Qualität, Vielfalt und Service für alle unsere Gäste zu bieten. Wir vom Landmar Hotel Playa la Arena hoffen, Sie bei Ihrem nächsten Urlaub wieder begrüßen zu dürfen. Mit freundlichen Grüßen.

10/10 - Xuất sắc

AMY L

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lovely stay. Very clean hotel. Staff were very friendly and helpful. Food options were great, different options every day. Would perhaps consider removing the bath and having a larger shower area which would suit the lovely spacious rooms.
Lưu trú 4 đêm vào Tháng 4, 2023
Guest Experience Team trả lời vào 21/04/2023
Dear Amy,Thank you for leaving a review of your stay at our Landmar Playa la Arena hotel.We are glad that you have such pleasant words about our facilities, food and above all our staff makes us proud and lets us know that we are working in the right direction to meet the needs of our customers.Regarding your comments about the bathtub in the room to have a larger shower area, we will take it into consideration for future renovations.We sincerely hope to receive you again on your next holidays on the island.Kind regards,

4/10 - Kém

Angelica San

Thích: Sạch sẽ, tiện nghi, dịch vụ
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I really wanted to like this hotel. But when I had cash stolen out of my bag on hotel premises, the disappointing way they handled it was pathetic at best. -You have to pay for the use of a safe (what century are we in?) -When I asked about whether I could hold my luggage somewhere after checkout, the front desk person at the time sort of just shrugged over to the luggage room. She did not inform me there were lockers available. -The luggage holding area adjacent to the front desk is unsupervised, and the door unlocked, with anyone allowed to go in and out as they please without staff supervision. Very blasé. -I’m giving them the benefit of the doubt and assuming that the cash was taken out of the luggage room, but if it was stolen straight out of my actual room, that would be the biggest trust-breaker of all. In either case, this hotel has lost my faith and trust. It was my fault for not hiding the cash better and that I only noticed that it (and a Snorlax sticker I had, huhuhuhu) was gone when I had arrived at my next destination. When I called the hotel to inform them, all the person did was apologize profusely but said there was nothing they could do because I had already left the premises. That’s a bit of a sorry excuse, but OK. She didn’t give me any other options or suggestions, like filling out a police report. I didn’t ask what they would’ve done if I had still been onsite but I doubt it would’ve been anything useful.
Lưu trú 2 đêm vào Tháng 3, 2023
Assistance Manager trả lời vào 09/04/2023
Dear Angelica, Firstly I would like to thank you for taking the time to share your experience with us.We are very sorry to hear that you are having to use all the social networks to let us know your comments. The hotel management team has direct email to resolve any incidents of this nature. The safe service was not included in the type of room I booked as well as, it is considered an optional service on request of the customer because in our facilities every customer can feel completely safe with their personal belongings. The luggage room is controlled by cameras. And it has lockers that are located inside and visible to everyone. The hotel cannot be held responsible for valuables deposited by the guest. Of course, as I mentioned before, the room is controlled by cameras, which can be checked in case of a missing item. The way other hotels work cannot be used as a comparison. The whole comment is directed towards a missing item that yourself do not know where/when it could have "disappeared" so I would like to let you know that these comments are very valuable for future travellers so we ask you with all our heart to modify your comment as what is reflected in it is not entirely correct. Indeed, once you left the facilities and without having received all this information in full, the person who answered youthe phone gave you the correct answer. Furthermore, we must also point out that you checked out on the 28th and it was not until the 29th that you contacted reception to report the missing item.Finally, we thank you again for choosing us to enjoy two nights in Tenerife. Best regards.

10/10 - Xuất sắc

JINKY, Basingstoke

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
💯 highly recommended good service from rooms, facilities and food and drinks
Lưu trú 3 đêm vào Tháng 3, 2023
Guest Experience Team trả lời vào 28/03/2023
Dear Jinky,Thank you very much for sharing your review of your recent stay with the entire Expedia community.We look forward to welcoming you and your family back to our hotel very soon.Best regards,

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Un tres bel hotel d' une propreté irréprochable
Lưu trú 6 đêm vào Tháng 2, 2023
Guest Experience Team trả lời vào 18/02/2023
Cher client,Nous voulons remercier vous pour vos mots gentils damabilité et affection à notre hôtel.Nous voulons vous remercier aussi pour avoir confiance en nous pour profiter de vos vacances en famille.Nous aimons que votre reste a répondu aux attentes. Nous espérons bienvenue vous encore.Avec nos meilleures salutations.

10/10 - Xuất sắc

Samuel

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was fantastic. Hotel, staff, food amenities and weather.
Lưu trú 5 đêm vào Tháng 2, 2023
Hotel Landmar Playa la Arena trả lời vào 05/03/2023
Dear Samuel First of all, we would like to thank you for choosing Landmar Playa la Arena during your stay in Tenerife, as well as for sharing your experience through Expedia.com.We are delighted that your stay with us met your expectations and we hope we can welcome you back very soon.Once again thank you very much for your trust in our hotel,Best regards

10/10 - Xuất sắc

Brian Ernest

Lưu trú 11 đêm vào Tháng 1, 2023
Guest Experience Team trả lời vào 09/03/2023
Dear Brian,Our warmest thanks for leaving a 5 star rating to Landmar Playa la Arena. We are delighted to know that you had a great time at our facilities and it will be a pleasure to welcome you back.All the best,

6/10 - Được

Samantha, Ajax

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ
Far from everything, and does not have many activities on the resort . Also hotel does not have shuttle services for guests .
Lưu trú 4 đêm vào Tháng 2, 2023
Guest Experience Team trả lời vào 18/02/2023
Dear Samantha,thank you for taking the time to share with us your recent experience at Landmar Playa la Arena.We apprechiate all of your comments as they help us recognize some aspects that might need more attention to detail.Regarding the activities we will share your comments with the corresponding department. However the hotel does provide shuttle services that you can book via our Experience & Loyalty department just next to reception. It comes with an additional cost as well as in any 4 star hotel in Spain. Thank you once again for your comments and we hope to welcome you back in the future,All the best!

8/10 - Tốt

Amedeo D

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ
Lưu trú 8 đêm vào Tháng 1, 2023
Guest Experience Team trả lời vào 18/02/2023
Estimado Amadeo,muchas gracias por compartir con nosotros su reciente experiencia con nosotros.Esperamos darles la bienvenida de nuevo en un futuro.Un cordial saludo

10/10 - Xuất sắc

Stewart

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good hotel
Nice clean hotel with good amenities. The location is good for the beach and village as well as being secluded enough for a relaxing visit. Staff very friendly and food was good.
Lưu trú 7 đêm vào Tháng 1, 2023
Guest Experience Team trả lời vào 28/01/2023
Dear Stewart,thank you for taking the time to share with us your recent experience in our hotel. We apprechiate your kind comments about our facilities and our staff. We will make sure to share your compliments with all of our team.We hope to welcome you back in the future.Kind regards

8/10 - Tốt

Heikki

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Erittäin tilava ja väljä hotelli ja myös huone oli kohtuullisen suurikokoinen. Huoneista on näköala joko merelle vuorten suuntaan tai merelle allasalueen yli. Asiallinen palvelu ja siistit paikat. Aamiaisvalikoima oli valtavan laaja, mutta ei erityisen laadukas. Allasalue on viihtyisä.
Lưu trú 7 đêm vào Tháng 1, 2023
Guest Experience Team trả lời vào 28/01/2023
Rakas Heikki,kiitos, että jaoit kanssamme viimeaikaisen kokemuksesi Landmar Playa la Arenalla. Arvostamme ystävällisiä kommenttejasi ja jaamme ne koko henkilökuntamme kanssa.Toivomme toivottavamme sinut tervetulleeksi tulevaisuudessa.Parhain terveisin

10/10 - Xuất sắc

Neriah Afua

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Absolutely fantastic! The staff were lovely, the location was beautiful and it was probably my favourite holiday to date :)
Guest Experience Team trả lời vào 28/01/2023
Dear Neriah,thank you for taking the time to share with us your recent experience at Landmar Playa la Arena. We are happy to hear that you had a nice stay with us and we hope to welcome you back in the future.Best regards

10/10 - Xuất sắc

Claude

Lưu trú 11 đêm vào Tháng 12, 2022
Guest Experience Team trả lời vào 15/01/2023
Cher Claude,Nous voulons remercier vous pour le temps que vous avez dédié à partager votre opinion.Nous espérons vous voir bientôt dans notre hôtel.Avec nos meilleurs vœux,

10/10 - Xuất sắc

Nuno

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Personnel au top, bravo l équipe d animation je recommande l hôtel un peu de bruit dans la chambre mais rien de gênant
Guest Experience Team trả lời vào 08/01/2023
Cher Nuno,Nous voulons remercier vous pour le temps que vous avez dédié à partager votre opinion.Nous espérons vous voir bientôt dans notre hôtel.Avec nos meilleurs vœux

2/10 - Tồi

Léonie

10/10 - Xuất sắc

Andrew

Lưu trú 6 đêm vào Tháng 10, 2022
Guest Experience Team trả lời vào 30/12/2022
Dear Andrew,thank you for you evaluation! We hope to welcome you back in the future.Kind regards

8/10 - Tốt

alain

Đi cùng bạn đồng hành
Thích: Sạch sẽ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
la literie n'est pas au niveau ; obligé de changer de chambre après beaucoup de réclamations.
Hotel Landmar Playa la Arena trả lời vào 20/12/2022
Cher Alain, Nous vous remercions d'avoir choisi notre hôtel et d'avoir partagé votre expérience avec nous.Nous sommes heureux que vous ayez apprécié notre hôtel, même si certains aspects n'ont pas répondu à vos attentes.Nous serions honorés de pouvoir vous accueillir à nouveau à l'avenir et d'avoir une nouvelle occasion de vous montrer la véritable qualité de nos services.Cordialement

4/10 - Kém

Jacqueline

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Disappointed
I was given a room on a side street that was noisy. There was no sun or view. I was told I'd only paid for standard room. There was nothing on the website to say that, this should be made clear on the website. I was not given an option to upgrade despite the hotel not being full. I had very noisy neighbours which was intimidating being on my own. Food was reasonable but tended to be overcooked.
Lưu trú 4 đêm vào Tháng 12, 2022
Hotel Landmar Playa la Arena trả lời vào 14/12/2022
Dear Jacqueline, Foremost, thank you for choosing us for your recent stay in Tenerife and thank you for sharing your impressions. We are sorry to hear that some aspects of your stay could not live up to your expectations. Regarding our rooms, it's true that our standard rooms don't include sea view. However, as long as there is avalability you could upgrade to one of our sea view rooms at reception. We are sorry to hear that you didn't know about this while you were staying with us. We hope that you still had a pleasant stay with us and it would be a pleasure to welcome you back to our hotel and show you the real quality of our services.Best regards

10/10 - Xuất sắc

Katja Elina

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It's definitely worth upgrading to the Platinum package, the infinity pool area and the View Bar alone make the experience so much more special! The staff are so lovely and the hotel is so beautiful and clean.
Guest Experience Team trả lời vào 11/12/2022
Dear Katja Elina, Thank you for choosing Landmar Playa la Arena for your recent holiday in Tenerife and thank you for sharing your impressions. We are delighted to hear that you had an enjoyable and relaxing holiday at our hotel and want to thank you for your lovely words. If you ever decide to visit Tenerife again, we would be thrilled to welcome you back at our hotel. Until then we wish you all the best,

8/10 - Tốt

Tim

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 8 đêm vào Tháng 11, 2022
Guest Experience Team trả lời vào 04/12/2022
Dear Tim, Foremost, thank you for choosing us and for sharing your impressions of your recent stay with us. It's a pleasure to see that you enjoyed yourself during your time in Tenerife. If you decide to come back to the island in the future, we would love to welcome you back here at our hotel! In the meantime we wish you all the best. Kind regards,

10/10 - Xuất sắc

Tibor, Pincourt

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A really nice property also close to the beach
Guest Experience Team trả lời vào 04/12/2022
Dear Tibor, Thank you for choosing Landmar Playa la Arena for your recent stay and for taking the time to share your impressions with us. We are delighted to hear that you enjoyed your stay with us and would be honoured to welcome you back here on a future occasion. Until then, we wish you all the best! Warmest regards,

8/10 - Tốt

Ilario

Thích: Sạch sẽ, tiện nghi phòng
Some points of improvements.
It is not comprehenisble how an hotel of this range could charge extra for the use of the room safe. Also it would be good to be notified at check-in and indicated on the safe itself. Additionally found it strange that the room was not tied up daily.
Lưu trú 3 đêm vào Tháng 11, 2022
Hotel Landmar Playa la Arena trả lời vào 14/11/2022
Dear Ilario, Foremost, thank you for having chosen Landmar Playa la Arena for your recent stay in Tenerife and for taking time to evaluate your experience and share your impressions.We are pleased that you were able to enjoy your holiday, even if you found that there are some areas that we still have to improve. Finally, thank you for picking us. We would be delighted if you would give us another opportunity to welcome you in our hotel!Best wishes,

10/10 - Xuất sắc

NINI

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Hôtel fantastique. Les personnels sont très sympas et accueillants. Une propriété irréprochable. Surtout les animations sont variés à la piscine et au bar/restaurant. Nous avons passé des soirées agréables en famille. Équipements bien entendus. Vous pouvez trouver facilement des places de stationnement juste en face de l'hôtel. Nous voudrions remercier les animateurs de l'hôtel qui travaillent durement tous les jours ( jour et nuit) pour nous apporter des bonnes humeurs. Merci beaucoup.
Lưu trú 7 đêm vào Tháng 10, 2022
Guest Experience Team trả lời vào 13/11/2022
Chère NiniMerci beaucoup pour les mots gentils que vous adressez à notre hôtel et surtout à notre personnel. Nous sommes heureux que vous ayez apprécié votre séjour chez nous et nous serions heureux de vous accueillir à nouveau, vous et votre famille, très prochainement.

10/10 - Xuất sắc

Dávid

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 8 đêm vào Tháng 11, 2022
Guest Experience Team trả lời vào 13/11/2022
Lieber David Vielen Dank, dass Sie sich Zeit genommen haben, Ihren Urlaub bei uns im Hotel hier zu bewerten. Weiter möchten wir uns natürlich für die tolle Bewertung bedanken und hoffen, Sie schon bald wieder bei uns begrüssen zu dürfen!

8/10 - Tốt

helena

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
super locatie. Alles ingericht voor all-inclusive, dit maakt het voor alleen ontbijt verblijvers minder aantrekkelijk. Alles verder heel goed verzorgd
Guest Experience Team trả lời vào 06/11/2022
Beste Helena, Bedankt dat u voor Landmar Playa la Arena heeft gekozen voor uw recente verblijf op Tenerife. We zijn verheugd te horen dat u van uw vakantie bij ons heeft genoten. Beste wensen, en we hopen u hier snel terug te zien!