Independent, Tepas, East Java

"We booked a room for 4 people on Expedia which had good reviews and a high rating, but when we arrived it was a 12 bedded dorm which we would not have booked. We emailed the property for clarification but we did not get a response.We feel we were not given what we asked for. On the website it stated that there was a 4 bedded room available but not a 3 bedded room or 2 bedded room. So we felt there were only 4 beds in a room. Could you explain how this has happened? It was noisy and very dirty...

"Everyrhing provided in this hotel was good and comfotable"

"The hotel is under renovation on the front part. But it doesn’t affect much experience for me since the room and the hotel lobby are still ok. Got free breakfast with quite complete selection. Will stay again if I go malang. Quite in city Centre and easy to go around from this hotel. Just next to the old malang train station too! "

"I like it. It is worth of my money. I will come back"

"Nice clean and courteous staff. Great hospitality!"

"ホテルは清潔に保たれています。 スカイラウンジも24時間対応で食事できます。とても便利で味付けも日本とほぼ変わらなく大変美味しいです。 値段もとても安くて安心して過ごすことが出来ます。 難点は部屋に冷蔵庫が無い。貴重品を入れる金庫が無い。ドライヤーが無い事です。それを理解すれば快適に過ごせます。凄くいいホテルです。おススメです、わ"

"The rooms, services and so on are two thumbs up...excellent..."