Khách sạn Trung tâm Ternat , Ternat

"Check in lamentable. Agents incompétents Chambres qui puent la cigarette Air co défaillante Très mauvais accueil au restaurant. Personnel restaurant impoli sauf Mr Idriss Portes qui claquent dans les couloirs Honteux quand on porte le nom de Sheraton. Honteux de demander un prix pareil pour un hôtel aussi piteux"

"無料の水が有るとなお良い。 空港へのシャトルサービスは魅力的。 朝食は変な客がいて気分が悪かったがスタッフがなだめてくれてので助かった。"

"Good and friendly"

"The room was very spacious and clean, breakfast was great and the staff were very helpful. Will definitely be coming back."

"/"

"Nice hotel,clean room, very good breakfast, only one little problem no shuttle during day hours, only in AM or late PM. Uber from airport $26 USD, 15 minutes walk to train station to go to the city."

"Chambre propre, petit déjeuner copieux. Bar sur place ou il est possible de manger un morceau de pizza. Possibilité aussi d’acheter produits de première nécessité, boissons, friandises, chips, plats à réchauffer (micro-ondes sur place), glaces, viande petit magasin dans l’hôtel."

"Prima gelegen hotel, verblijf er altijd als ik via Brussel vlieg."

"There was a large conference at the hotel which added to noise and lack of service in the lounge. Had we known prior that this conference was happening, we would not have stayed. Noise in our room was attributed to the elevators possibly. It would have been nice to have shower gel in the bathroom. The breakfast was very good."

"Breakfast was not included."

"Very disappointing experience for a five-star hotel. Everything felt overpriced, and even basic things seemed to come with extra charges. Customer service was poor, housekeeping was inconsistent, and staff were not helpful. Traveling with a child, we even had difficulty getting an extra bottle of water. Overall, this hotel did not live up to its five-star rating and was not worth the price. We would not recommend it."

"EXCELENTE UBICACION Y PRECIO ADECUADO PARA SUS SERVICIOS Y LA ZONA EN QUE SE BICA"

"I was here during the hottest week in Brussels. I was completely impressed with the customer service and attentiveness. My room was ready. Breakfast was delicious and the service was great."

"Our room was not ready for check in by 3 pm and we were told to sit and wait and come back periodically to the reception desk to check on our room. On the 3rd trip to the desk at 4 pm and our room still not being ready I got a bit mad. At that point another person behind of the counter who seemed to be in charge suddenly found us another room that was ready. We got to our room and with the outdoor temperature close to 40 degrees Celsius we found that our air conditioning did not work. Back to...

"Great licationsupergelp staff made my birthday special."

"Staff were absolutely brilliant during our stay, all so kind and attentive. Hotel itself was lovely and clean, a few stratches/unpainted holes in our room which was slightly off putting but in all had a great stay!"

"The check in was quite long and the guy left the position while I was waiting for my key...then another lady came and gave me a key...When I arrived at the room I found out that someone else was already there....I had to go back to reception and start again... when finally I was in "my" room the wifi did not work at all...I waited half an hour without success....only in the following morning quite early the wifi worked"

"Very friendly staff. Had a comfortable stay"

"Love our stay. Clean room. Staffs are very nice. Location…superb!!!! Surrounded by restaurants and train station and attractions are just few steps away! "