Khách sạn The Glen

"Clean close to everything nice staff"

"Very nice place to stay when I go to lake George that's where I stay"

"We understand that this property has changed hands several times and it currently shows with the lack of staffing and no food service on given days.There was no snack nor food items available. Having stayed here several times in the past it really has declined in the past experiences we have had there. Our room was clean and the accommodations fine but the rest of the area needed service especially at the front desk and departure."

"Dave was very considerate, enjoyed our stay"

"UNSANITARY!! Horrible!! Blood and urine stains on beds!! Firstly, I’ll start by mentioning that this was our second time coming here but never again!! Last year it was fine, cleaner and better management! Did they change owners?!! My family of 4 with two young kids had to leave at 10 pm after arriving and upon entering the room, it was immediately evident that the room was not cleaned. We first noticed the blood on the comforter, hair on pillow cases and later noticed the mattress completely...

"I arrived at the location and my room was checked in by another guest. I also had about a dozen charges and creits on my Visa without authorization. I am still in the process of dealing with all these transaction on my visa statement. The back and fourth with the bank, faces, emails has been a nightmare. My room was given to another guest who checked in and I was charged 2-3 times for my room. I am still owed charges that I never authorised."

"Upon arriving I was told my reservation was not found and booking through a 3rd party (Expedia) it sometimes cancels on its own. After some “searching” they found it and said I got the last room. When I finally got into my room the lock would not work and this was a problem since I’m a single mom with young kids. I was told it’s fine you need a key to unlock the door and only the staff have access to this. I was very unsettled and not heard. I had to prop a chair under the handle for safety."

"This is a cozy old-school Adirondack motel at a good price for the high season. The interior has a log cabin feel and all of the normal amenities of a motel. It was nice to park right in front of my room, and the room was quiet, despite a full parking lot (I think the rooms are spaced apart enough to allow this). The bed was very soft—I have not slept that deeply or comfortably in ages! For people who like soft beds, you’ll be happy here. The manager was friendly and helpful with my concern...

"The staff was great.. very helpful. There was actually housekeeping now( during off season, there was none.. I had to return old towels to get new one. This time there was full housekeeping. The pool was great as usual.. no problems."

"Upon arrival we were assigned a parking space in front of our room. Unfortunately, a guest staying in the neighboring room was constantly parked in our space which left us parked in front of the laundry/bathroom. I pointed it out to the front desk attendant but it was not resolved during our two day stay."

"The house keeping is awesome! Rooms are always clean. Only issue was the ppl next to us were always running after 10pm and it shakes your whole room, by the 3rd night they got quiet. The kids were very loud. Other than that it was great."

"Super great staff. Property is gorgeous"

"The place was nice. I just like my carpet vacuumed better. I do feel the hotel needs to invest in a better vacuum. Breakfast was great. Everyone tried their best."

"I stayed at Alpine Lodge for two nights and paid over $700 for what was advertised as a "Superior King" room. Don't be fooled by the name—this is essentially a regular, modest motel room. There is no reception desk. When you arrive, you can't even access your room until you receive a text or email with a link, complete the online registration, and then wait for the door code. After a long drive, this is far from a welcoming check-in experience. The room was supposedly "renovated," but there...