Search Hotels Near The Ice Factory of Central Florida, Orlando

"Don’t let the pictures fool you. They are much cleaner than the hotel actually is. While the room smelled clean, it is run down and in need of updates and fix ups. My bathroom had a palmetto bug in the toilet that someone obviously tried to flush. The toilet would not flush at all. I saw a roach run across the dresser, so I did not leave my bag open and did not leave anything out. The sliding shades left a gap at the end so you could still see into the room from outside. The parking lot had lots of homeless people hanging out on the side of the hotel at the entrance. When we returned from getting food, the police had one of the entrances closed off. A pro is that the hotel is close to food and the arena. They say you get what you pay for. I still think we paid too much."

"Property is very outdated, and poorly maintained. The soap tray from the bathroom shower were rusted badly. Rooms had weird smell. Room service dont come in unless requested. Shampoo and conditioner are very little amount given. Ceiling fans from the room look old and rusty. Pool area is very disappointing with how poor maintenance it is given. All the slides leaked water from different sections. Only one slide out of 3 was usable. Kids pool area was full of green substance all over(looked like mold or fungus). Bottom of the pool concrete and around were breaking apart. Towels from there are very small (children size). Breakfast was very limited and with poor quality. They had just bread, boiled eggs, some apples (just going bad) and cereal… Nothing more. We ended up buying breakfast out somewhere else. Even though it says its smoke free or whatever, it was very smoke allowed and weed allowed… no respect on that part for the families with children. The live music could have been better in the aspect that they could have looked more professional than just looking like street musicians. Singer needed a bit more vocal practice. "

"Great value for the area"

"Ok"

"Ideally located for our needs. In the heart of Downtown St Cloud. Parking good. Breakfast good, nice outdoor area to sit in. Staff brilliant really helpful. Really interesting building. "

"Excellent staff"

"No breakfast. No coffee. No remote control. Room was clean."

"Overall good condition "

"There’s no one at the front desk. They gave us a code. The code did not work. Eventually a staff pass by and open with a key. We text and call to get a working code and never got a hold of anyone. We could not leave the room or we would be lock out. No hot shower. German cockroaches everywhere. And a horrible bad. Again… you can’t complain as they will not answer phone or text. Save your self a headache. Do not stay here."