この度は三井ガーデンホテル汐留イタリア街にご宿泊いただきまして誠にありがとうございました。またご滞在後に感想を賜りましたこと重ねて御礼申しあげます。今回のご滞在にご満足いただけたご様子で、ほっと胸をなでおろしております。お客様からの温かいお声が、もっと喜んでいただけるように努めていこうと思う原動力でございます。お客様のお気持ちに寄り添ったおもてなしをお届けできるようホテル一丸となって精進していく所存でございます。今後ともさらなるサービス向上に努めてまいりますので、またの機会にお客様と当館にてお迎えできます日を心よりお待ち申しあげております。宿泊支配人

Thank you for choosing to stay at Mitsui Garden Hotel Shiodome Italia-gai and for sharing other reviewers in detail.The location of our hotel is very central to everything and easy to access such as main railway terminals and Haneda and Narita International Airport so that its location is convenient for not only business but also sightseeing. The location is very close to Ginza where many restaurants, shops, department stores are there so that you can enjoy shopping, eating and entertainment.Our buffet style breakfast is very popular among our guests, and we offer approximately 40 healthy Japanese cuisine and colorful Italian cuisine to start lovely day.Thank you again for choosing us. Your feedback has been shared with all of our staff and it is an encouragement to us. We look forward to welcoming you at Mitsui Garden Hotel Shiodome Italia-gai again soon.Front Office Manager

Thank you for your stay at Mitsui Garden Hotel Shiodome Italia-gai. We are glad to hear that you have satisfied your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future. Front Office Manager

Thank you for your stay at Mitsui Garden Hotel Shiodome Italia-gai. We are glad to hear that you have satisfied your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future. Front Office Manager

Thank you for choosing to stay at Mitsui Garden Hotel Shiodome Italia-gai and for sharing other reviewers in detail.The location of our hotel is very central to everything and easy to access such as main railway terminals and Haneda and Narita International Airport so that its location is convenient for not only business but also sightseeing. The location is very close to Ginza where many restaurants, shops, department stores are there so that you can enjoy shopping, eating and entertainment.Thank you again for choosing us. Your feedback has been shared with all of our staff and it is an encouragement to us. We look forward to welcoming you at Mitsui Garden Hotel Shiodome Italia-gai again soon.Front Office Manager

Thank you for choosing to stay at Mitsui Garden Hotel Shiodome Italia-gai and for sharing other reviewers in detail.We are very disappointed to know that the temperature of a room make you feel uncomfortable. Kindly be advised that our air conditioning system is controlled by a central system, and each room cannot be switched from heating and cooling. However, please rest assured that we are able to adjust the temperature of air-conditioner in rooms for our guests to stay comfortably. Kindly feel free to let our staff know if you require our assistance anytime.Let me stress once again, your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Shiodome Italia-gai once again for us to be able to restore your confidence in our faithful hospitality.Front Office Manager

Thank you for having stayed at Mitsui Garden Hotel Shiodome Italia-gai and taking the time to provide us valuable feedback for your previous stay.We are disappointed to hear that we could not live up to the Mitsui Garden Hotel brand standard you were expecting in a number of areas. We are running the hotel business with the high standard of service to have overseas customers stay comfortably, and also most happily welcome customers from all over the world. However, we will share your comments among all staff and work hard to train our teams to ensure they offer the highest levels of service. Also, if you have any concerns and questions, please feel free to contact our hotel directly.Once again, thank you for your feedback and we certainly hope to have the opportunity to welcome you back in future.Front Office Manager

Thank you for your stay at Mitui Garden Hotel Shiodome Italia-gai. We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.Front Office Manager

この度は三井ガーデンホテル汐留イタリア街にご宿泊いただきまして誠にありがとうございました。またご滞在後に感想を賜りましたこと重ねて御礼申しあげます。朝食会場「ラ・マレーア」ではイタリアンと和食を中心とした約４０種類のメニューをビュッフェ形式で提供いたしております。 今後ともお客様にご満足いただけるよう、皆さまより頂戴いたしますご意見に耳を傾け、より一層のサービス向上およびメニューの充実に努める所存でございます。重ね重ねではございますが、ご満足いただくご滞在の提供が叶わず大変申し訳ございませんでした。とても貴重なご意見であると真摯に受け止め、今後の運営改善に努めていく所存でございます。この度は貴重なご意見を賜り、誠にありがとうございました。宿泊支配人

Thank you very much for staying at Mitsui Garden Hotel Shiodome Italia-gai. We would also like to thank you for taking the time to provide us with your valuable feedback after your stay.We are sorry to inform you that the air conditioning system in our hotel is centrally controlled and the room was heated at the time of your stay. During seasonal changes, the system is switched on and off depending on the weather and temperature, but we apologize for any inconvenience caused. We apologize for any inconvenience caused. We apologize that we were unable to inform you of this when you inquired.Again, we are very sorry that we could not provide you with a satisfactory stay. We take your comments very seriously and will make every effort to improve our operations in the future. Thank you very much for your valuable feedback.

Thank you very much for staying at Mitsui Garden Hotel Shiodome Italia-gai.We are glad to hear that your stay was more satisfactory than your evaluation.We hope you will stay with us again when you visit Tokyo!We will make every effort to make you happy again when you come back. We look forward to welcoming you again.

Thank you for your stay at Mitui Garden Hotel Shiodome Italia-gai. We are delighted to know that you enjoyed your stay at our hotel, and your compliments make us extremely happy.We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.

Thank you for your stay at Mitui Garden Hotel Shiodome Italia-gai. We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.

Thank you for choosing Mitsui Garden Hotel Shiodome Italia-gai from among a number of hotels and taking time to review our property. We are glad hear that your stay in general was satisfactory.Guests of all ages can stretch out and let the tiredness of the day melt away in a moment. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back should you consider a future visit.

この度は三井ガーデンホテル汐留イタリア街にご宿泊いただきまして誠にありがとうございました。またご滞在後に感想を賜りましたこと重ねて御礼申しあげます。ロビーにつきましてはご不便をお掛けし大変申し訳ございませんでした。お待ちいただくお客さまとロビーを横切るお客さまが交差しないよう椅子を配置しております。何卒ご理解とご了承の程お願い申し上げます。重ね重ねではございますが、ご満足いただくご滞在の提供が叶わず大変申し訳ございませんでした。とても貴重なご意見であると真摯に受け止め、今後の運営改善に努めていく所存でございます。この度は貴重なご意見を賜り、誠にありがとうございました。

Thank you for choosing to stay at Mitsui Garden Hotel Shiodome Italia-gai and for sharing other reviewers in detail.We are pleased to hear you enjoyed the convenience of our location. We are located in very central area which is convenient for not only business but also sightseeing.Thank you again for choosing us. Your feedback has been shared with all of our staff and it is an encouragement to us. We look forward to welcoming you at Mitsui Garden Hotel Shiodome Italia-gai again soon.

Thank you for choosing to stay at Mitsui Garden Hotel Shiodome Italia-gai and for sharing other reviewers in detail.We are disappointed to read about the issues you experienced with our hospitality. We take seriously responsible to improve what we have provided to you and train how to solve these issues as front desk staff service.Let me stress once again, your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Shiodome Italia-gai once again for us to be able to restore your confidence in our faithful hospitality.

Thank you for your stay at Mitui Garden Hotel Shiodome Italia-gai. We are pleased to know that you appreciate your room and our hotel facilities.We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.

この度は三井ガーデンホテル汐留イタリア街にご宿泊いただきまして誠にありがとうございました。ご滞在中におかれましては、おおむね快適にお過ごしいただけましたようで嬉しい限りでございます。次回はより良い評価をいただけますよう、サービス向上に努めてまいります。お客様のまたのご宿泊をスタッフ一同楽しみにお待ち申しあげております。

Thank you very much for staying at Mitsui Garden Hotel Shiodome Italia-gai.We are glad to hear that your stay was more satisfactory than your evaluation.We hope you will stay with us again when you visit Tokyo!We will make every effort to make you happy again when you come back. We look forward to welcoming you again.

Thank you for your stay at Mitsui Garden Hotel Shiodome Italia-gai. We are glad to hear that you have satisfied your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.

Thank you for your stay at Mitsui Garden Hotel Shiodome Italia-gai. We are glad to hear that you have satisfied your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.

Thank you for your stay at Mitui Garden Hotel Shiodome Italia-gai. We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.

Thank you very much for staying at Mitsui Garden Hotel Shiodome Italia-gai.We are very pleased to receive your high evaluation.We would be happy to hear more about your impressions of the hotel.We will make every effort to make you happy again when you come back. We look forward to welcoming you again.

Thank you for your stay at Mitui Garden Hotel Shiodome Italia-gai. We are pleased to know that you appreciate your room and our hotel facilities.We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.

Thank you for your stay at Mitui Garden Hotel Shiodome Italia-gai. We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.

Thank you for your stay at Mitui Garden Hotel Shiodome Italia-gai. We hope that you had a pleasant stay with us.We certainly hope we will be able to welcome you back to Mitsui Garden Hotel Shiodome Italia-gai in the near future.

Thank you for choosing Mitsui Garden Hotel Shiodome Italia-gai from among a number of hotels and taking time to review our property. We are glad hear that your stay in general was satisfactory.We hope that you could enjoy our public large bath, located on the 13th floor. Guests can stretch out and let the tiredness of the day melt away in a moment. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back should you consider a future visit.

Thank you for choosing to stay at Mitsui Garden Hotel Shiodome Italia-gai and for sharing other reviewers in detail.We are very delighted to learn that you were satisfied with your stay. Especially thank you for your lovely comments about rooms and staff. Your compliment encourages our high motivation to seeking best services. We share your comments among all staff.Thank you again for choosing us. Your feedback has been shared with all of our staff and it is an encouragement to us. We look forward to welcoming you at Mitsui Garden Hotel Shiodome Italia-gai again soon.

Thank you for having stayed at Mitsui Garden Hotel Shiodome Italia-gai and for taking the time to provide us your valuable feedback of your previous stay. We are very glad to see your good review about your recent stay. We try our best to fullfill the satisfaction of our guests and to make their stay comfortable. Again, Thank you very much for your feedback and we look forward to see you again in the future.

Thank you for having stayed at Mitsui Garden Hotel Shiodome Italia-gai and for taking the time to provide us your valuable feedback of your previous stay. We are very glad to see your good review about your recent stay. We try our best to fullfill the satisfaction of our guests and to make their stay comfortable. Again, Thank you very much for your feedback and we look forward to see you again in the future.

Thank you for having stayed at Mitsui Garden Hotel Shiodome Italia-gai and for taking the time to provide us your valuable feedback of your previous stay. We are very glad to see your good review about your recent stay. We try our best to fullfill the satisfaction of our guests and to make their stay comfortable. Again, Thank you very much for your feedback and we look forward to see you again in the future.

Thank you for your stay at Mitsui Garden Hotel Shiodome Italia-gai. We are glad to hear that you have satisfied your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.

この度は三井ガーデンホテル汐留イタリア街にご宿泊いただきまして誠にありがとうございました。またご滞在後に評価を賜りましたこと重ねて御礼申しあげます。満点の評価を頂戴いたしましたこと、大変光栄でございます。今後も皆様に日頃の疲れを癒し、快適にお過ごしいただける空間づくりに従業員一同尽力してまいります。お客様のまたのご宿泊を心よりお待ち申しあげております。

Thank you for choosing to stay at Mitsui Garden Hotel Shiodome Italia-gai and for sharing other reviewers in detail.Our hotel is located near 5stations which makes you easier to go many places such as Tokyo area and airports.We are willing to find you the easiest way to get place where you will go, so please ask us anytime when you need help.We are equally very regret to hear that English speaking level of our staff failed to communicate properly and we can understand it would be frustrating for you. We do have English speaking staff, however, we have been focusing on good English communication skills for having overseas customers stay comfortably. Let me stress once again, your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Shiodome Italia-gai.

Thank you very much for staying at Mitsui Garden Hotel Shiodome Italia-gai.We appreciate you taking the time to give us your feedback.We are very delighted to read that you were satisfied with acsess and staff. Your compliment encourages our high motivation to seeking best services.Thank you again for choosing us. Your feedback has been shared with all of our staff and it is an encouragement to us. We look forward to welcoming you at Mitsui Garden Hotel Shiodome Italia-gai again soon.

Thank you for choosing to stay at Mitsui Garden Hotel Shiodome Italia-gai and for sharing other reviewers in detail.We regret to read that our services did not match your expectations. Please be aware of that we very much appreciate your feedback, as it is the best way we can improve upon our shortcomings. Thus your comments will be discussed with our team for future improvement.Let me stress once again, your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Shiodome Italia-gai once again for us to be able to restore your confidence in our faithful hospitality.

Thank you for having stayed at Mitsui Garden Hotel Shiodome Italia-gai and for taking the time to provide us your valuable feedback of your previous stay. We are very glad to see your good review about your recent stay. We try our best to fullfill the satisfaction of our guests and to make their stay comfortable. Again, Thank you very much for your feedback and we look forward to see you again in the future.

Thank you for choosing Mitsui Garden Hotel Shiodome Italia-gai from among a number of hotels and taking time to review our property. We are glad hear that your stay in general was satisfactory.We hope that you could enjoy our public large bath, located on the 13th floor. Guests can stretch out and let the tiredness of the day melt away in a moment. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back should you consider a future visit.

Thank you for staying at Mitsui Garden Hotel Shiodome Italia-gai and taking time to write your review.We will do our best to improve our service so that we can always providea high standard of services for our customers.We are looking foward to welcoming you again at Mitsui Garden Hotel Shiodome Italia-gai in the future.

この度は三井ガーデンホテル汐留イタリア街にご宿泊いただきまして誠にありがとうございました。またご滞在後に評価を賜りましたこと重ねて御礼申しあげます。満点の評価を頂戴いたしましたこと、大変光栄でございます。今後も皆様に日頃の疲れを癒し、快適にお過ごしいただける空間づくりに従業員一同尽力してまいります。お客様のまたのご宿泊を心よりお待ち申しあげております。

この度は三井ガーデンホテル汐留イタリア街にご宿泊いただきまして誠にありがとうございました。またご滞在後に評価を賜りましたこと重ねて御礼申しあげます。満点の評価を頂戴いたしましたこと、大変光栄でございます。今後も皆様に日頃の疲れを癒し、快適にお過ごしいただける空間づくりに従業員一同尽力してまいります。お客様のまたのご宿泊を心よりお待ち申しあげております。

Thank you for your stay at Mitsui Garden Hotel Shiodome Italia-gai. We are glad to hear that you have satisfied your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.

この度は三井ガーデンホテル汐留イタリア街にご宿泊いただきまして誠にありがとうございました。またご滞在後に評価を賜りましたこと重ねて御礼申しあげます。満点の評価を頂戴いたしましたこと、大変光栄でございます。今後も皆様に日頃の疲れを癒し、快適にお過ごしいただける空間づくりに従業員一同尽力してまいります。お客様のまたのご宿泊を心よりお待ち申しあげております。

Thank you for having stayed at Mitsui Garden Hotel Shiodome Italia-gai and for taking the time to provide us valuable feedback of your previous stay. We are very glad to see that you enjoyed and had a comfortable stay at our hotel. We keep making efforts in our services for our guests to make their stay memorable in our hotel. Again, thank you for your feedback and we truly hope to have another opportunity of welcoming you, when your travels bring you to Tokyo in future.

Thank you very much for staying at Mitsui Garden Hotel Shiodome Italia-gai. We appreciate your insights, as they help us identify areas for improvement.We're pleased to hear that our hotel's location, self-check-in/check-out system, smoking area on the 13th floor, and the excellent shower pressure in the rooms met your expectations. It's also heartening to know that most of our staff provided a nice and friendly experience, especially given your proficiency in Japanese.However, we sincerely apologize for the shortcomings you experienced during your stay.We regret that the room decor and furnishings did not meet your expectations, and we take note of your comments regarding the beds, pillows, and the configuration of the beds in the room.We are addressing the issues you raised, including the discomfort with pillows, the noise from the shower/tub, malfunctioning bathroom lock, and the consistency of buffet choices. Please be assured that your concerns are being shared with the relevant departments to ensure corrective measures are taken.Regarding your observation about staff sharing room numbers audibly, we deeply apologize for any discomfort caused. We take your feedback seriously, and we will reinforce our training to ensure our staff follows international hotel practices for guest safety and privacy.Your detailed input is invaluable to us, and we hope to have the opportunity to better serve you in the future.Warm regards,

Thank you for choosing to stay at Mitsui Garden Hotel Shiodome Italia-gai and for sharing other reviewers in detail.We are very glad to hear that you had a pleasant stay at our hotel.And, we are pleased to hear you enjoyed the convenience of our location. We are located in very central area which is convenient for not only business but also sightseeing.Our staff will continue to make every effort to be the hotel of choice for our guests. We look forward to welcoming you again.