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"We stayed here for one night, and never again! On the surface the hotel looks clean and modern. However, don't expect a good night's sleep. We had an air conditioning machine humming for most of the night which meant I could not sleep. The reception team said they couldn't move us as the other rooms had the same noise, which was apparently the water purifier and was only going to be noisy during 3-4am. This noise was continuous from 2am until 5:30! So clearly they tell you anything to fob you off. I spoke to the "manager" in the morning and asked about he refund. He agreed this was warranted and asked me to email the owner. Not heard anything back from them so will have to do a chargeback if I want to see any of my money back. Please don't waste your money staying here."

"Ok breakfast"

"Staff vwry friendly and room very clean"

"Good free parking. Excellent breakfast good choice and nice and hot. Air conditioning and heating not working in room an electric heater provided but I was not informed of this by hotel staff. The room was clean and serviced daily. "

"TV’s didn’t work, 2 different sized beds put together. Bothe very uncomfortable. "

"Not sure how its a 4-star. Anyway, the restaurant was really good, great food (but a bit heavy on cheese and light on mushrooms in the risotto) and wine. Special recognition for Tilly, who was very attentive. The fire alarm went off 12 times in the night, really? The room, No. 17, was way too hot, maybe that's what triggered the alarm? The heated towel rail was on full and I couldn't see how to turn it off. The bathroom extractor fan ran on for ages."

"Staff very helpful, although check inn at 10.30pm proved sketchy Great leisure facilities, with use of pool etc allowed on the day of departure"

"Clean, tidy and on Colchester high street, so a perfect location. Breakfast was served in the hotel opposite, was great. "

"Great stay all round"