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Loa Tolú by Bernalo Hotels

3.5 star property
Beach hotel with 2 outdoor pools

Choose dates to view prices

Photo gallery for Loa Tolú by Bernalo Hotels

Aerial view
Outdoor dining
Flat-screen TV
2 outdoor pools
Front of property
LOA Hotel balances relaxation and excitement. Guests enjoy a full breakfast, then choose between water park thrills or lounging by two outdoor pools. The terrace offers scenic views, while multilingual staff and luggage storage add convenience praised by visitors.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk

Room options

Check availability for these dates

Tonight

Sept 24 - Sept 25
Check availability for tonight Sept 24 - Sept 25

Tomorrow

Sept 25 - Sept 26
Check availability for tomorrow Sept 25 - Sept 26
Available filters for rooms
Showing 5 of 5 rooms

Deluxe Double Room

Highlights

Flat-screen TV
  • Sleeps 2
  • 1 Queen Bed

Family Room

Highlights

Flat-screen TV
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Room

Family Room | Bathroom | Towels

Family Room

Highlights

Flat-screen TV
  • Beach view
  • Sleeps 3
  • 1 Double Bed, 2 Single Beds and 1 Large Single Bed

View all photos for Standard Room

Standard Room

Standard Room

7.0 out of 10
Good
(6 reviews)

Highlights

Flat-screen TV
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

Highlights

Flat-screen TV
  • Sleeps 2
  • 1 Queen Bed
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About the area

Located in Tolú, Loa Tolú by Bernalo Hotels is near the beach. Tolu Marina and El Frances Beach are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tolcemento Park and Puerto Viejo Beach.
Visit our Tolú travel guideOpens in a new window
Map
KM 17 Via Coveñas - Santia de Tolu, Calle 5 #24-300, Tolú, Sucre, 076010

What's nearby

  • Puerto Viejo Beach - 6 min drive - 5.5 km
  • Tolu Marina - 7 min drive - 3.8 km
  • Parque Principal Santiago De Tolu - 8 min drive - 4.5 km
  • Tolcemento Park - 9 min drive - 4.9 km
  • El Frances Beach - 20 min drive - 10.9 km

Getting around

  • Tolu (TLU-Golfo de Morrosquillo) - 10 min drive

Restaurants

  • ‪Pacífico Lounge - ‬6 min drive
  • ‪Pizza Diporto - ‬6 min drive
  • ‪Hotel la Mansión - Tolú - ‬6 min drive
  • ‪Itamburi - ‬6 min drive
  • ‪Cevichería Roberto - ‬6 min drive

About this property

Loa Tolú by Bernalo Hotels

Property highlights
Consider a stay at Loa Tolú by Bernalo Hotels and take advantage of free full breakfast, free water park access and a terrace. In addition to a garden and a bar, guests can connect to free WiFi in public areas.
You'll also find perks such as:
  • 2 outdoor pools
  • Free self-parking
  • Multilingual staff, a front desk safe and smoke-free property
  • A 24-hour front desk, luggage storage and 1 meeting room
Room features
All 84 rooms offer amenities such as room service.

Similar properties

Exterior

Ciela Hotel & Beach Club

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 29 reviews
Ciela Hotel & Beach Club

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • Free water park

Family friendly

  • 2 outdoor pools
  • Free water park access

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

More

  • 2 buildings
  • 3 floors
  • Art Deco architecture
  • Smoke-free property

Room amenities

Bathroom

  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Room service

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 50000 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 50000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 9 PM

Property is also known as

LOA Hotel Tolu
LOA Tolu
LOA Hotel
Loa Tolu By Bernalo Hotels
Loa Tolú by Bernalo Hotels Tolú
Loa Tolú by Bernalo Hotels Hotel
Loa Tolú by Bernalo Hotels Hotel Tolú

Frequently asked questions

Does Loa Tolú by Bernalo Hotels have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 9:00 AM to 9 PM.

Is Loa Tolú by Bernalo Hotels pet-friendly?

Yes, pets are allowed at this property. There's a fee of COP 50000 per pet, per night. Service animals are exempt from fees.

How much is parking at Loa Tolú by Bernalo Hotels?

Self-parking is free at this property.

What time is check-in at Loa Tolú by Bernalo Hotels?

Check-in start time: 3 PM; check-in end time: 11:30 PM.

What time is check-out at Loa Tolú by Bernalo Hotels?

Checkout is at 12:30 PM.

Where is Loa Tolú by Bernalo Hotels located?

Situated in Tolú, this beach hotel is within 3 miles (5 km) of Tolu Marina, Tolcemento Park and Parque Principal Santiago De Tolu. Puerto Viejo Beach is 2.9 mi (4.6 km) away.

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Loa Tolú by Bernalo Hotels Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 21 out of 51 reviews
Rating 8 - Good. 9 out of 51 reviews
Rating 6 - Okay. 7 out of 51 reviews
Rating 4 - Poor. 9 out of 51 reviews
Rating 2 - Terrible. 5 out of 51 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus David

Liked: Cleanliness, staff & service, property conditions & facilities
Muy lindas instalaciones, atención y precios
Stayed 2 nights in Apr 2024

8/10 Good

Adrian

Liked: Staff & service, property conditions & facilities, room comfort
Good, to walk. The food at the Restaurant was great.
Stayed 4 nights in Jul 2024

8/10 Good

Didier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining experience was absolutely delightful, and the cuisine was simply outstanding. One suggestion for improvement would be to ensure that there is wheelchair accessibility to accommodate individuals with mobility restrictions.
Stayed 4 nights in Jul 2024

6/10 Okay

Pedro

Liked: Cleanliness, staff & service
I like the hotel only few issues with connectivity altough the idea was to be disconnected I had to check few documents that was not able due to the poor connection, also some leakages as it rained but the staff promptly checked and moved me to another room, excellent place 👍
Stayed 3 nights in Aug 2024

6/10 Okay

Raymond

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
What I didn’t like was the front desk tried to add a hidden charge for my pet. They call themselves “pet friendly” but they are not.
Stayed 9 nights in Jan 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable desconexión

En el hotel se pierde la conexión con todos los operadores, el wifi se limita a la habitación y al restaurante, en la piscina, en la playa y el parque no hay wifi. Excelente atención, Gracias
Stayed 2 nights in Oct 2023

4/10 Poor

JOSE

Liked: Staff & service, property conditions & facilities
not hot water not toilet seat not head shower hole in ceiling shower
Stayed 3 nights in Mar 2023

2/10 Terrible

Nora

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decepción total por $860.000 la noche

Me hospedé en este hotel pagando $860.000 por noche, esperando una experiencia cómoda, limpia y segura. Lamentablemente, fue todo lo contrario. Las escaleras para subir al tercer piso son peligrosas, con un escalón totalmente partido y una baranda inestable. El ascensor no tiene señalización de estar fuera de servicio, y estuve a punto de quedarme atrapada dentro. La habitación tenía un grillo muerto en el sanitario, la ducha no tiene regadera (solo un tubo mal terminado) y la luz del baño no funcionaba. Aunque el jabón era nuevo, no había dónde colocarlo, no hay estantes ni repisas, y las puertas del baño están desajustadas. La grifería lucía sucia y deteriorada. Me sentí estafada por el costo pagado y decepcionada por el descuido general. Este tipo de experiencias perjudican no solo al turista nacional, sino también la imagen de Colombia frente a visitantes internacionales. No lo recomiendo
Stayed 1 night in Apr 2025

4/10 Poor

pedro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad customer service
Stayed 2 nights in Jun 2018

2/10 Terrible

Santiago

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Que mala experiencia, mal estado hotel

El hotel está muy descuidado, huecos en los techos de los baños por donde entran muchos mosquitos, pedimos cambio de habitación y nos dieron una en peor estado, sin tapas en los sanitarios. En general las habitaciones tienen mal estado, además de ser extremadamente pequeñas, con closets ni espacio para abrir la maleta y sin caja fuerte. El personal de la recepción tiene muy mala actitud. La alimentación es muy básica, con pocas opciones y limitan mucho la cantidad de alimentos en el buffet, que en realidad no es un buffet libre, te sirven en porciones muy medidas.
Stayed 3 nights in May 2024

10/10 Excellent

Jorge

Stayed 2 nights in Mar 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Beatriz Helena

Stayed 4 nights in Sep 2024

2/10 Terrible

Jorge

Stayed 2 nights in Aug 2024

6/10 Okay

Jonathan

Stayed 2 nights in May 2024

2/10 Terrible

Jimmy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cancelan servicio sin aviso

Pesimamente, no me recibieron porque no me dieron la reseva que habia hecho
Stayed 2 nights in Jan 2024

10/10 Excellent

Robinson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espectacular

La estadía fue demasiado buena, la atención espectacular, la comida deliciosa, las piscinas muy limpias y amplias... El acceso a la playa es hermoso, el hotel es moderno y muy muy bonito... Quedé enamorada.
Stayed 2 nights in Jan 2024

4/10 Poor

Beatriz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Carlos Felipe

Stayed 3 nights in Jul 2023

10/10 Excellent

Todd

Stayed 3 nights in May 2023

4/10 Poor

Fernando

Stayed 2 nights in Apr 2023

6/10 Okay

Juan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está en muy buen estado, las habitaciones son grandes y cómodas
Stayed 2 nights in Feb 2023

8/10 Good

Camilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Nancy

Stayed 1 night in Jan 2023